Grand Hyatt-New York

★★★★★
  • 109 E 42nd St

    New York, NY 10017

    Map & Directions
  • 212-883-1234

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W New York - Union Square

201 Park Ave S 1 New York, NY

4.5 2
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the lobby outdoes the rooms, which are small but nice. overall, if you like big lobby's that is the place to go

2
★★★★★

the lobby outdoes the rooms, which are small but nice. overall, if you like big lobby's that is the place to go

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After a smooth check-in and a beautiful room last weekend, we went downstairs looking for a good Steakhouse for a pre-theater meal. We were recommended Gallagher's. We had already been there and were not crazy about the restaurant, so we did not want to go back. Unfortunately the concierge was insistant that, that was the restaurant to go to. We have been to the Hyatt in the past and never experienced such insensitivity. Where are all the nice people? We find it hard to beleive that this is the ONLY steakhouse out there. After all we are in NYC. What's up with that??!!!

2
★★★★☆

After a smooth check-in and a beautiful room last weekend, we went downstairs looking for a good Steakhouse for a pre-theater meal. We were recommended Gallagher's. We had already been there and were not crazy about the restaurant, so we did not want to go back. Unfortunately the concierge was insistant that, that was the restaurant to go to. We have been to the Hyatt in the past and never experienced such insensitivity. Where are all the nice people? We find it hard to beleive that this is the ONLY steakhouse out there. After all we are in NYC. What's up with that??!!!

Pros: Great Location, beautiful Hotel

Cons: Really Lousy Concierge desk

Editorial from

This hotel next to Grand Central Station scores high in efficiency but is low on the charm factor. The glitzy glass-and-marble lobby has Donald Trump's name all over it (he was one of the original investors). For business dinners, New York…

 

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