Monsey Tours Charters

★★★★★
  • 870 Dean St

    Brooklyn, NY 11238

    Map & Directions
  • 718-623-9000

About Monsey Tours Charters

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Probably the worst company out there. They don't care for their clients not a bit, customer service is foreign to them, never on time, very nasty drivers, buses smell, there were numerous times that I had to stand because the bus was

3
★★★★★

Probably the worst company out there. They don't care for their clients not a bit, customer service is foreign to them, never on time, very nasty drivers, buses smell, there were numerous times that I had to stand because the bus was

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I very highly recommend Monsey Tours for your transportation needs! They have driven me numerous times withing New York State, New Jersey, and Maryland - always professionally, on time, at the right price and with a nice smile!

3
★★★★★

I very highly recommend Monsey Tours for your transportation needs! They have driven me numerous times withing New York State, New Jersey, and Maryland - always professionally, on time, at the right price and with a nice smile!

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Monsey Tours is fantastic - the Hasty Pudding Theatricals (Harvard University) uses them for transportation of our 50 person group to the airport in the spring. They are always on time, always friendly, and easy to contact in case of a

3
★★★★★

Monsey Tours is fantastic - the Hasty Pudding Theatricals (Harvard University) uses them for transportation of our 50 person group to the airport in the spring. They are always on time, always friendly, and easy to contact in case of a

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I used monsey tours in the past and had a great experience. Professional drivers and very good customer service

3
★★★★★

I used monsey tours in the past and had a great experience. Professional drivers and very good customer service

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While I realize that getting those on the bus to their destination is the purpose of ANY bus line, the way the drivers behave in traffic is also key.

I have had the doubtful "pleasure" of dealing with Monsey Trails on a daily basis for

3
★★★★★

While I realize that getting those on the bus to their destination is the purpose of ANY bus line, the way the drivers behave in traffic is also key.

I have had the doubtful "pleasure" of dealing with Monsey Trails on a daily basis for

.

On behalf of the athletes, coaches and staff of Special Olympics New Jersey, I thank you. The athletes, coaches and volunteers traveled to their venues on first-class coaches! The drivers were pleasant to all of our athletes. Thank you for

3
★★★★★

On behalf of the athletes, coaches and staff of Special Olympics New Jersey, I thank you. The athletes, coaches and volunteers traveled to their venues on first-class coaches! The drivers were pleasant to all of our athletes. Thank you for

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Thank you so much for your continued professionalism, courtesy, excellent service and wonderful drivers. It is comforting to know we can always count on you and your drivers when planning our school trips.

3
★★★★★

Thank you so much for your continued professionalism, courtesy, excellent service and wonderful drivers. It is comforting to know we can always count on you and your drivers when planning our school trips.

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Although I am unable to rate the actual service, I can testify that their customer relations are not 'flexible to the issues of non customers'. My complaint with Monsey started about 4 years ago when my next door neighbor's church group meets occasionally in the summer months for their outing(s). Mind you, this is a residential area, where homeowners reside. Not only do they meet sometimes as early at 6am, chatting, waiting to board their bus, disturbing their neighbors, the bus will idle, sometimes for up to 20+ minutes, blocking my driveway. We have, on numerous occasions, spoke to our neighbors, who promised, to no avail to have the bus move up a few yards; spoke to the bus driver (where arguments ensued at times) & to Monsey themselves. They are more concerned with money than anything else. Any suggestions?

0
★☆☆☆☆

Although I am unable to rate the actual service, I can testify that their customer relations are not 'flexible to the issues of non customers'. My complaint with Monsey started about 4 years ago when my next door neighbor's church group meets occasionally in the summer months for their outing(s). Mind you, this is a residential area, where homeowners reside. Not only do they meet sometimes as early at 6am, chatting, waiting to board their bus, disturbing their neighbors, the bus will idle, sometimes for up to 20+ minutes, blocking my driveway. We have, on numerous occasions, spoke to our neighbors, who promised, to no avail to have the bus move up a few yards; spoke to the bus driver (where arguments ensued at times) & to Monsey themselves. They are more concerned with money than anything else. Any suggestions?

Pros: none/poor customer service

Cons: see above

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