Usa Exterminators Inc-Aaa

★★★★☆

About Usa Exterminators Inc-Aaa

Hours
Mon - Fri, 8am - 5pm; Sat, Sun, closed
3.6667 3
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I use USA on my 3 Floor private house. I have never had a problem with there serivce and they are servicing me on a regular basis. They are efficent and when i need emergency service they were there. To me for someone to think there not efficent or nasty is just down right wrong to me. I love there service and ive been using them for the last 5 years now.

2
★★★★★

I use USA on my 3 Floor private house. I have never had a problem with there serivce and they are servicing me on a regular basis. They are efficent and when i need emergency service they were there. To me for someone to think there not efficent or nasty is just down right wrong to me. I love there service and ive been using them for the last 5 years now.

Pros: Great Service and Specials

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I would like to take the time out to thank USA for there service. They have supplied me with Enviormental Friendly Products.

2
★★★★★

I would like to take the time out to thank USA for there service. They have supplied me with Enviormental Friendly Products.

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The customer service on the phone was beyond rude and unprofessional. My approach to customer service folks is always to be as nice as possible but this woman made it impossible.

She made several mistakes and after answering my question "so we have an appointment for X day, X time?" she said "yes" and repeated the info to me. I called back a day later to confirm a detail of the service as she had requested (and I had to get info from another tenant) and I was not in the system but she remembered me and proceeded to tell me all the ways I was wrong and how it was my fault. Finally, after biting my tongue for a very long time, we had another appointment.

Nobody showed up or called to say they would not be able to make the appointment. I called the office and never got an answer. Never using them again.

0
★☆☆☆☆

The customer service on the phone was beyond rude and unprofessional. My approach to customer service folks is always to be as nice as possible but this woman made it impossible.

She made several mistakes and after answering my question "so we have an appointment for X day, X time?" she said "yes" and repeated the info to me. I called back a day later to confirm a detail of the service as she had requested (and I had to get info from another tenant) and I was not in the system but she remembered me and proceeded to tell me all the ways I was wrong and how it was my fault. Finally, after biting my tongue for a very long time, we had another appointment.

Nobody showed up or called to say they would not be able to make the appointment. I called the office and never got an answer. Never using them again.

Pros: none

Cons: unprofessinoal, incompetent

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