As much as I love mega electronic stores like J & R and Best Buy sometimes I am just not in the mood for huge stores and crazy crowds. Sometimes I just want to run in and run out and I don??t want to have to make a ??day of it.? That is when I run into Radio Shack. These stores, unlike some other electronic stores have been around forever. They carry everything from cell phones, to computers and flat screen TV??s and they always offer a few brands of each.
On my last visit I was returning a cell phone adaptor that my sister got me for my iPod. It was one of those adaptors where you plug t into your cigarette lighter and you can play music through your car speakers. We??ll the hubbie decided to spin it around and around while it was in the cigarette lighter and this caused it to break.
I took a trip into Radio Shack the next day sans receipt and guess what? Yup, they were super nice and let me exchange it, no questions asked. The gentleman at the counter helped me locate a replacement, then had me fill out some information on a printed out piece of paper and sent me on my way. The transaction was not in the least bit stressful and I appreciate that. In my opinion, some stores are getting ridiculous with their return policy but thankfully Radio Shack is not one of them.
Radio Shack may have less than all the others, but sometimes less is more and this is one of those times.
For the past 5 years I have been visiting and purchasing from the Radio Shack located in the port authority on 42nd Street, Manhattan. There is a sales clerk name Diego who handles himself in such a professional way that I and my family member will always wait until after 3:00 PM to go in. He have helped to maintain and keep my son's phone going while my son was ill so he can be able to reach out to family and friends if he got sick. While my job was in jepordy he was able to make arrangement with Sprint to setup a new monthly plan and I was able to keep my phone on. Always pleasant and helpful. He's never to busy to acknowledge you when you enter the store if he's busy. If the service can not be done in the store or at his location, he is helpful in writing down where and how to accomplish what you need.That kind to person is rare to see in a store.
My hands have clapped 5x's to him.