Teresa's Gourmet Cafe

★☆☆☆☆

About Teresa's Gourmet Cafe

Categories
  • Delicatessens

Food

Food
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I agree with elizabethatfifth. Cashier is incompetent. I used to come here often to get lunch. Their veggie pizza & rolls are not the healthiest but they taste really good. As long as you don't mind the grease. One time the guy who makes the pizza wrote down the wrong price. I realize this after I pay for it. Had I not previously ordered the same pizza, I would not have known that I paid extra. So I go back and he told me he'll give me a discount the next time I come. I have no problem with that. But when I go to get my discount, it takes forever for the cashier to understand this situation. She just stood there like an idiot, not knowing what to do even after the manager next to her had made it clear that I can get the discount. Although she apologized, she did not need to waste my time and everybody else's. It was very aggravating, all for a slice of pizza. It's not worth it.

0
★☆☆☆☆

I agree with elizabethatfifth. Cashier is incompetent. I used to come here often to get lunch. Their veggie pizza & rolls are not the healthiest but they taste really good. As long as you don't mind the grease. One time the guy who makes the pizza wrote down the wrong price. I realize this after I pay for it. Had I not previously ordered the same pizza, I would not have known that I paid extra. So I go back and he told me he'll give me a discount the next time I come. I have no problem with that. But when I go to get my discount, it takes forever for the cashier to understand this situation. She just stood there like an idiot, not knowing what to do even after the manager next to her had made it clear that I can get the discount. Although she apologized, she did not need to waste my time and everybody else's. It was very aggravating, all for a slice of pizza. It's not worth it.

Pros: veggie pizza & rolls taste good

Cons: cashiers are incompetent, food is greasy

.

This was my first and last visit to this establishment! The customer service was awful, both by the manager (who gave his name as Tito Rahman), and by the cashier (whose name I didn?t get). The cashier and manager (working the register side by side) mixed up my $10 with a $5 bill the customer behind me gave them, and I ended up short-changed. They gave the guy behind me an extra $5 change which belonged to me, and he bolted out of the cafe. When I pointed out this mistake to them, I found myself in a heated argument with the manager and the cashier who insisted I didn?t give them $10, but that the guy behind me did! Both manager and cashier were extremely rude; but the casher gets the prize for nastiness. I?ve never seen such rudeness and lack of respect for the customer as I did at Teresa?s. My suggestion: Definitely stay away!

0
★☆☆☆☆

This was my first and last visit to this establishment! The customer service was awful, both by the manager (who gave his name as Tito Rahman), and by the cashier (whose name I didn?t get). The cashier and manager (working the register side by side) mixed up my $10 with a $5 bill the customer behind me gave them, and I ended up short-changed. They gave the guy behind me an extra $5 change which belonged to me, and he bolted out of the cafe. When I pointed out this mistake to them, I found myself in a heated argument with the manager and the cashier who insisted I didn?t give them $10, but that the guy behind me did! Both manager and cashier were extremely rude; but the casher gets the prize for nastiness. I?ve never seen such rudeness and lack of respect for the customer as I did at Teresa?s. My suggestion: Definitely stay away!

Cons: Cashier tries to handle too many customers at once and gets your change mixed up!

 

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