Car Svc

★★★☆☆

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Transportation & Storage

Transportation & Storage
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Woodbridge Checker Taxi

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Airport Limousine Express

Newark Ave Newark, AR

2.6 5
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Grant City is used by the disabled people. People need to be forewarned about the callous behavior of some of the drivers. I went shopping at Pathmark and when I came home, I was unloading the trunk. The Indian driver drove away with my packages still in the car. I yelled out what are doing and his answer was why don't you pick up the packages with both hands. This Indian driver was arguing about the packages in his car and how fast I could remove them. The company never apologized for this incident. It there is a pickup time lets say for 9:00am, the drivers get there a half hour early and start honking the horn. There is no consideration what so ever when it comes to this service. Behaviors like this occur is because they are allowed to happen. The company allows these behaviors to persist, as long as they are raking in the dollars. Driver smoke in the cars and passengers have to smell the disgusting odors. They cover it up with spraying chemicals with in the cars. I recommend taking Access A Ride buses and Areas carservice. The people that run Areas are warm and empathetic towards all their customers. People can make a difference, it is up to us.

1
★☆☆☆☆

Grant City is used by the disabled people. People need to be forewarned about the callous behavior of some of the drivers. I went shopping at Pathmark and when I came home, I was unloading the trunk. The Indian driver drove away with my packages still in the car. I yelled out what are doing and his answer was why don't you pick up the packages with both hands. This Indian driver was arguing about the packages in his car and how fast I could remove them. The company never apologized for this incident. It there is a pickup time lets say for 9:00am, the drivers get there a half hour early and start honking the horn. There is no consideration what so ever when it comes to this service. Behaviors like this occur is because they are allowed to happen. The company allows these behaviors to persist, as long as they are raking in the dollars. Driver smoke in the cars and passengers have to smell the disgusting odors. They cover it up with spraying chemicals with in the cars. I recommend taking Access A Ride buses and Areas carservice. The people that run Areas are warm and empathetic towards all their customers. People can make a difference, it is up to us.

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This company has fantastic service, world class cars, courteous drivers and excellent customer service.

5
★★★★★

This company has fantastic service, world class cars, courteous drivers and excellent customer service.

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Some of the people that answer the calls at this car service are rude and nasty. The drivers smoke in the car and when one enters it, they too have to smell the disgusting odors. Access A Ride has vouchers with Grant City and passenger beware, drivers harrass disable people on tipping.

1
★☆☆☆☆

Some of the people that answer the calls at this car service are rude and nasty. The drivers smoke in the car and when one enters it, they too have to smell the disgusting odors. Access A Ride has vouchers with Grant City and passenger beware, drivers harrass disable people on tipping.

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I have used Grant City Car Service for trips to Newark Airport about once a month for just over a year. For the most part, they are reliable: clean cars, courteous drivers, good prices. Today, though, was a different story. I called to reserve my car for tomorrow morning. The dispatcher flat out refused to reserve a car for me for tomorrow because it is snowing today. I understand the issue with bad weather...what he should have done was reserved the car and told me that they would call me to cancel (with enough time to arrange for another service) if the weather was still so bad tomorrow morning that they could not put a car on the road. Instead, he was rude and dismissive. Telling me to keep calling him until he felt ready to deign to give me a reservation! Well, he lost a regular customer (and good tipper) for his company. I subsequently called Mid-Island Car Service and immediately got a reservation (they will call me tonight to let me know if they think the weather will still be so bad tomorrow morning that they can't get on the road). Now THAT is customer service. Something that Grant City needs to learn if they want to hold onto business in these tough ecomonimic times.

2
★★☆☆☆

I have used Grant City Car Service for trips to Newark Airport about once a month for just over a year. For the most part, they are reliable: clean cars, courteous drivers, good prices. Today, though, was a different story. I called to reserve my car for tomorrow morning. The dispatcher flat out refused to reserve a car for me for tomorrow because it is snowing today. I understand the issue with bad weather...what he should have done was reserved the car and told me that they would call me to cancel (with enough time to arrange for another service) if the weather was still so bad tomorrow morning that they could not put a car on the road. Instead, he was rude and dismissive. Telling me to keep calling him until he felt ready to deign to give me a reservation! Well, he lost a regular customer (and good tipper) for his company. I subsequently called Mid-Island Car Service and immediately got a reservation (they will call me tonight to let me know if they think the weather will still be so bad tomorrow morning that they can't get on the road). Now THAT is customer service. Something that Grant City needs to learn if they want to hold onto business in these tough ecomonimic times.

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I used this car service before when I didnt have a car, for trips to the supermarket, mall and recently to Newark airport, I called them 2 days in advance to reserve a car, the car was there 5 minutes earlier, the car was clean, the driver helped me with my luggage, we got to the airport in not time. You cant beat their prices, most local trips are less than $8.00, trips to the airport you have to pay for tolls and tip, but still reasonable.

4
★★★★☆

I used this car service before when I didnt have a car, for trips to the supermarket, mall and recently to Newark airport, I called them 2 days in advance to reserve a car, the car was there 5 minutes earlier, the car was clean, the driver helped me with my luggage, we got to the airport in not time. You cant beat their prices, most local trips are less than $8.00, trips to the airport you have to pay for tolls and tip, but still reasonable.

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