Gtm Payroll Services

★★★★★
  • 7 Executive Park Dr 1

    Halfmoon, NY 12065

    Map & Directions
  • 518-373-4111

About Gtm Payroll Services

Hours
Mon-Fri 8:30am-5pm

Finance

Finance
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Disorganized, rude, unprofessional!

3
★★★★★

Disorganized, rude, unprofessional!

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GTM is very expensive and I was unfortunately stuck paying for six-months of service when I only needed two. But they did file my forms properly and timely, as far as I know!

3
★★★★★

GTM is very expensive and I was unfortunately stuck paying for six-months of service when I only needed two. But they did file my forms properly and timely, as far as I know!

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We opened a small private medical practice and GTM has been wonderful in assisting with all of our needs. They are extremely efficent, knowledgeable, and courtious to deal with. They have helped to make the process of opnening our own

3
★★★★★

We opened a small private medical practice and GTM has been wonderful in assisting with all of our needs. They are extremely efficent, knowledgeable, and courtious to deal with. They have helped to make the process of opnening our own

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We used GTM for a year to pay our nanny. We generally had a good experience, and certain customer service reps were particularly helpful (ex: Amanda). \r
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Pros were that it made weekly payments for our nanny simple and reliable. We

3
★★★★★

We used GTM for a year to pay our nanny. We generally had a good experience, and certain customer service reps were particularly helpful (ex: Amanda). \r
\r
Pros were that it made weekly payments for our nanny simple and reliable. We

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We signed on with GTM to pay our Nanny in mid2009.

Every quarter we received mail from the OR dept of revenue stating that the taxes had not been paid. Each time, we need to follow up with GTM who would only respond in a couple weeks stating that they are taking care of things. Not once has GTM sent us statements as to what was paid or not and when.

Currently it is May 2010 ... OR dept of revenue has issued a warrant for unpaid taxes for Q4 2009 - even though GTM has withdraw the money from our account. This has been an escalation from multiple warnings from OR dept of revenue - each of which has been forwarded to GTM. Each time GTM has stated that they will take care of things.

Do not use GTM for payroll services. They appear understaffed and possibly incompetent. There are plenty of other better services out there.

Currently we are handling the paperwork ourselves.

0
★☆☆☆☆

We signed on with GTM to pay our Nanny in mid2009.

Every quarter we received mail from the OR dept of revenue stating that the taxes had not been paid. Each time, we need to follow up with GTM who would only respond in a couple weeks stating that they are taking care of things. Not once has GTM sent us statements as to what was paid or not and when.

Currently it is May 2010 ... OR dept of revenue has issued a warrant for unpaid taxes for Q4 2009 - even though GTM has withdraw the money from our account. This has been an escalation from multiple warnings from OR dept of revenue - each of which has been forwarded to GTM. Each time GTM has stated that they will take care of things.

Do not use GTM for payroll services. They appear understaffed and possibly incompetent. There are plenty of other better services out there.

Currently we are handling the paperwork ourselves.

Pros: None

Cons: Slow and incompetent to respond to issues

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I have been using GTM Payroll Service since 2001 and would not consider switching. I have dealt with the other two very large payroll companies and found them to be very impersonal and fairly expensive. In the roughly nine years I've been dealing with GTM I have only had two employees manage my payroll and quarterly tax reporting. I highly recommend GTM.

2
★★★★★

I have been using GTM Payroll Service since 2001 and would not consider switching. I have dealt with the other two very large payroll companies and found them to be very impersonal and fairly expensive. In the roughly nine years I've been dealing with GTM I have only had two employees manage my payroll and quarterly tax reporting. I highly recommend GTM.

Pros: Excellent, very helpful employees

Cons: None

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I have been using GTM since I switched from a very large local payroll company. That company had "forgotten" to file my quarterly reports twice and actually LOST my account!
GTM was suggested to me from a friend and since I switched it's been really great.
Kacie is the best payroll specialist I've worked with, she's efficient and courteous EVERY time I speak with her. When I call for any issues relating to payroll if Kacie can't help me, she is quick to get me to someonoe who can and my issue is ALWAYS resolved within 24 hours!!
I strongly suggest GTM for payroll, especially if you are a small business, as they take care of your payroll needs, which helps to reassure that you are running your business efficiently.

2
★★★★★

I have been using GTM since I switched from a very large local payroll company. That company had "forgotten" to file my quarterly reports twice and actually LOST my account!
GTM was suggested to me from a friend and since I switched it's been really great.
Kacie is the best payroll specialist I've worked with, she's efficient and courteous EVERY time I speak with her. When I call for any issues relating to payroll if Kacie can't help me, she is quick to get me to someonoe who can and my issue is ALWAYS resolved within 24 hours!!
I strongly suggest GTM for payroll, especially if you are a small business, as they take care of your payroll needs, which helps to reassure that you are running your business efficiently.

Pros: Efficient, professional service

Cons: Cost of direct deposit, wish it could be cheaper!! :-(

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I switched to GTM this past year and I love them. I really try to business with local companies because in the past I have gotten lost in the shuffle of larger companies. Katy is my contact at GTM, she answers her phone..is always helpful..happy..courteous ..no matter if I have forgotten someone on my payroll, made a mistake with hours ..etc..she takes care of it in a minute and doesn't make me feel as if I am bothering her. If I want to modify a report she does it in a flash and even suggests other helpful ideas or gives me a shortcut. I am very happy that I switched and have given their name out to neighboring businesses.

2
★★★★★

I switched to GTM this past year and I love them. I really try to business with local companies because in the past I have gotten lost in the shuffle of larger companies. Katy is my contact at GTM, she answers her phone..is always helpful..happy..courteous ..no matter if I have forgotten someone on my payroll, made a mistake with hours ..etc..she takes care of it in a minute and doesn't make me feel as if I am bothering her. If I want to modify a report she does it in a flash and even suggests other helpful ideas or gives me a shortcut. I am very happy that I switched and have given their name out to neighboring businesses.

Pros: Dependable, Affordable, Simple

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I signed up for GTM at the recommendation of a friend who used the company to process her family's babysitter's payments and taxes and am SO very glad that I did.

Peggy Byrnes, the tax specialist with whom I work, is lovely, smart, funny, knowledgeable, and responsive. Keeping up with the many, many ever-changing requirements of the tax code concerning nanny payments is a full-time job and I am grateful every day that I have delegated this job to Peggy.

Now, if I ever get a notice from a tax department, I always know I can email Peggy the notice and say "Peggy, am I right that we already paid this and you can just make this notice go away?" And GTM has always ensured that we did already pay for the item in question and Peggy does always contact the tax department and let them know.

She and GTM are the greatest. So great in fact that I now use GTM for my company's payroll servicing as well.

2
★★★★★

I signed up for GTM at the recommendation of a friend who used the company to process her family's babysitter's payments and taxes and am SO very glad that I did.

Peggy Byrnes, the tax specialist with whom I work, is lovely, smart, funny, knowledgeable, and responsive. Keeping up with the many, many ever-changing requirements of the tax code concerning nanny payments is a full-time job and I am grateful every day that I have delegated this job to Peggy.

Now, if I ever get a notice from a tax department, I always know I can email Peggy the notice and say "Peggy, am I right that we already paid this and you can just make this notice go away?" And GTM has always ensured that we did already pay for the item in question and Peggy does always contact the tax department and let them know.

She and GTM are the greatest. So great in fact that I now use GTM for my company's payroll servicing as well.

Pros: reliable, super-responsive, patient, and pros in their field

.

We were referred to GTM by a friend and have been with them for over 3 years now. I highly recommend GTM to anyone. Everyone at GTM is extremely friendly and the service is great and fast!

My specialist Kacie is very professional and very nice to deal with. she always answers and responds to my e-mails quickly! Anytime I need anything she always helps out!

Since we have been with GTM we have not had one complaint! We always get calls from other payroll companies to switch but there is no need!

SO SWITCH TO GTM!

2
★★★★★

We were referred to GTM by a friend and have been with them for over 3 years now. I highly recommend GTM to anyone. Everyone at GTM is extremely friendly and the service is great and fast!

My specialist Kacie is very professional and very nice to deal with. she always answers and responds to my e-mails quickly! Anytime I need anything she always helps out!

Since we have been with GTM we have not had one complaint! We always get calls from other payroll companies to switch but there is no need!

SO SWITCH TO GTM!

Pros: EVERYTHING

Cons: NOTHING

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MY PAYROLL HAS NEVER BEEN EASIER TO GET DONE. MY PAYROLL SPECIALIST KACIE SWEENEY IS VERY KNOWLEDGEABLE AND FRIENDLY AND MAKES MY JOB OF DOING MY COMPANIES' PAYROLL VERY STRESS FREE AND EASY!MY PAYROLL IS ALWAYS ONTIME AND I NEVER HAVE ANY WORRIES.THANK YOU FOR OUTSTANDING SERVICE.

2
★★★★★

MY PAYROLL HAS NEVER BEEN EASIER TO GET DONE. MY PAYROLL SPECIALIST KACIE SWEENEY IS VERY KNOWLEDGEABLE AND FRIENDLY AND MAKES MY JOB OF DOING MY COMPANIES' PAYROLL VERY STRESS FREE AND EASY!MY PAYROLL IS ALWAYS ONTIME AND I NEVER HAVE ANY WORRIES.THANK YOU FOR OUTSTANDING SERVICE.

Pros: WONDERFUL PAYROLL SPECIALIST KACIE

Cons: N/A

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I was introduced to GTM by a friend of mine who was using them. I was with another payroll company at the time and was not too pleased with the service I was receiving. So, I called and spoke with a representative from GTM. She was very knowledgeable & friendly and made me feel comfortable about the decision to switch to GTM. I am so glad I did! The transition was easy and painless, they walked me through everything AND I saved money! My point of contact is great and knows me when I call. My payroll is on time and my taxes are paid. I have no worries because I have GTM in my world!

2
★★★★★

I was introduced to GTM by a friend of mine who was using them. I was with another payroll company at the time and was not too pleased with the service I was receiving. So, I called and spoke with a representative from GTM. She was very knowledgeable & friendly and made me feel comfortable about the decision to switch to GTM. I am so glad I did! The transition was easy and painless, they walked me through everything AND I saved money! My point of contact is great and knows me when I call. My payroll is on time and my taxes are paid. I have no worries because I have GTM in my world!

Pros: great service, knowledgeable, friendly

Cons: None

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I have several businesses in the capital district as well as around the country. I am a former user of Paychex and ADP and I could not be happier that I made the move to GTM. They are big enough to handle everything I needed without a problem, but local and gave me a more customized feel to approaching my payroll needs. I have had no issues with paperwork trouble of any kind. All of my filings have been prompt and accurate. I really have nothing but praise for them as they have definitely made my life easier. The pricing is way more competitive that the two companies i had mentioned earlier, and when I have an problem, I have my own contact to get in touch with. I don't need to wait for a random person on an operating dial, this makes me happy because I don't have time for that.

2
★★★★★

I have several businesses in the capital district as well as around the country. I am a former user of Paychex and ADP and I could not be happier that I made the move to GTM. They are big enough to handle everything I needed without a problem, but local and gave me a more customized feel to approaching my payroll needs. I have had no issues with paperwork trouble of any kind. All of my filings have been prompt and accurate. I really have nothing but praise for them as they have definitely made my life easier. The pricing is way more competitive that the two companies i had mentioned earlier, and when I have an problem, I have my own contact to get in touch with. I don't need to wait for a random person on an operating dial, this makes me happy because I don't have time for that.

Pros: fast responses, customized approach, good customer service.

Cons: nothing i can think of really

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I signed up with this company in 2006 and my first year was fine, but at the end of 2007 it seems like the company fell apart. For starters, my agreement with the company was that they would email me every two weeks to ask my payroll needs and I would reply with my numbers. We had an agreed upon price for each check run. At the end of 2007 they charged me an additional $60 that I didn't have to pay the first year and when I asked they said that it was standard fees. I wasn't happy at this point but stayed with the company. After the first quarter of 2008, they stopped emailing me. I work full time and have a business on the side, so I didn't really think about it until the 3rd quarter, and in the fourth quarter I switched to a much better payroll service. Here is the kicker. After switching firms, I recieved a notice that my social securty was never filed for 2007 (the period I paid extra fees for), so i contacted the company and they re-transmitted my social security. Six months later I recieved a notice that the "corrected" data was filed under the wrong social security number, so I had to fill out paperwork to fix that. I thought I was done with them, but I just recieved notice that my quarterly payroll was never filed with the federal or state government for the 2nd and 3rd quarters of 2008. Rather than deal with them again, I am filing the paperwork myself.

I would not recommend this company to anybody.

0
★☆☆☆☆

I signed up with this company in 2006 and my first year was fine, but at the end of 2007 it seems like the company fell apart. For starters, my agreement with the company was that they would email me every two weeks to ask my payroll needs and I would reply with my numbers. We had an agreed upon price for each check run. At the end of 2007 they charged me an additional $60 that I didn't have to pay the first year and when I asked they said that it was standard fees. I wasn't happy at this point but stayed with the company. After the first quarter of 2008, they stopped emailing me. I work full time and have a business on the side, so I didn't really think about it until the 3rd quarter, and in the fourth quarter I switched to a much better payroll service. Here is the kicker. After switching firms, I recieved a notice that my social securty was never filed for 2007 (the period I paid extra fees for), so i contacted the company and they re-transmitted my social security. Six months later I recieved a notice that the "corrected" data was filed under the wrong social security number, so I had to fill out paperwork to fix that. I thought I was done with them, but I just recieved notice that my quarterly payroll was never filed with the federal or state government for the 2nd and 3rd quarters of 2008. Rather than deal with them again, I am filing the paperwork myself.

I would not recommend this company to anybody.

Pros: Nothing comes to mind

Cons: read the review

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As a small business owner, I have been consistently impressed with all of our interactions with GTM. . Fast personal service, accurate payrolls and on-time tax filings. GTM not only saves me valuable time, but provides great peace of mind. GTM makes my very busy life much more manageable. I would VERY HIGHLY recommend their services to any business regardless of size!!

2
★★★★★

As a small business owner, I have been consistently impressed with all of our interactions with GTM. . Fast personal service, accurate payrolls and on-time tax filings. GTM not only saves me valuable time, but provides great peace of mind. GTM makes my very busy life much more manageable. I would VERY HIGHLY recommend their services to any business regardless of size!!

Pros: Dependable, Reliable, Courteous

Cons: can't think of any improvements needed

 

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