Flowers On First

★★★★☆
Surprise a loved one with fresh flowers or brighten the office mood with a vibrant floral arrangement designed by Flowers on First.

About Flowers On First

Hours
Mon-Fri: 8AM-8PM Sat: 10AM-5PM Closed Sunday

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Overpriced. Gauge you on Mother's Day.

3
★★★★★

Overpriced. Gauge you on Mother's Day.

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ZERO STARS, NO DELIVERY on Valentine's day, $200 order, called them twice in 5PM and 9PM, both times they lied - we're in the area - we're crossing the bridge. \r
I ordered 48 hours before the date and my GF ended up with no flowers on

3
★★★★★

ZERO STARS, NO DELIVERY on Valentine's day, $200 order, called them twice in 5PM and 9PM, both times they lied - we're in the area - we're crossing the bridge. \r
I ordered 48 hours before the date and my GF ended up with no flowers on

.

After reading the previous post, I had to share my own experience with Flowers On First. I have recently placed an order for delivery and have used your services before many of times. I wanted to take the time to say that I have received excellent service from Flowers On First and that your products are also superb. Since living in New York for a few years and never used you as a florist until a friend sent me an arrangement from you. It was beautiful. Ever since then (for my personal and business) I have used you as my primary florist. Your arrangements are unique and stunning and I have had no problems with my orders. I have used other internet florists and have had problems with the delivery, which ruined the gift/surprise for friends. So - Thank You!!! Robin-

2
★★★★★

After reading the previous post, I had to share my own experience with Flowers On First. I have recently placed an order for delivery and have used your services before many of times. I wanted to take the time to say that I have received excellent service from Flowers On First and that your products are also superb. Since living in New York for a few years and never used you as a florist until a friend sent me an arrangement from you. It was beautiful. Ever since then (for my personal and business) I have used you as my primary florist. Your arrangements are unique and stunning and I have had no problems with my orders. I have used other internet florists and have had problems with the delivery, which ruined the gift/surprise for friends. So - Thank You!!! Robin-

.

I really should have read yelp reviews before I ordered from them... not sure what I was thinking! Citysearch and google both have a lot of VERY QUESTIONABLE reviews. There are a lot of duplicate (inflated) reviews as well, leading me to believe the owner is leaving high ratings to try and save the business. \r
\r
Here is the email I sent after my new employee received the flowers I had ordered for her.\r
\r
""Hi There,\r
\r
I wanted to let you know that I received my order and while the arrangement is nice, its really not at all what I had ordered.\r
\r
Your French garden bowl 3 shows purple anemone or purple poppys, white/green parrot tulips, ranunculus and white lilac and possibly white waxflower. What I received however is white hydrangea, purple kale and purple orchid. I believe the value is similar in the arrangement that I received however I really would not have ordered this combination of flowers had I known what I was going to get. \r
\r
I had also asked NOT to have substitutions made if something was out of stock so am surprised by what I received.\r
\r
I would like to know how to avoid this in the future. I realize that sometimes substitutions must be made however the only thing similar about the arrangement that I received and the one I ordered were the colors.\r
\r
Thanks!\r
Sincerely,\r
Lizz""\r
\r
I received no reply and will not bother chasing them down for answers. What I will do is post this review on every ratings page that I can find this company on. \r
\r
Don't bother ordering from them, listen to the negative advice here and save your money.\r

0
★☆☆☆☆

I really should have read yelp reviews before I ordered from them... not sure what I was thinking! Citysearch and google both have a lot of VERY QUESTIONABLE reviews. There are a lot of duplicate (inflated) reviews as well, leading me to believe the owner is leaving high ratings to try and save the business. \r
\r
Here is the email I sent after my new employee received the flowers I had ordered for her.\r
\r
""Hi There,\r
\r
I wanted to let you know that I received my order and while the arrangement is nice, its really not at all what I had ordered.\r
\r
Your French garden bowl 3 shows purple anemone or purple poppys, white/green parrot tulips, ranunculus and white lilac and possibly white waxflower. What I received however is white hydrangea, purple kale and purple orchid. I believe the value is similar in the arrangement that I received however I really would not have ordered this combination of flowers had I known what I was going to get. \r
\r
I had also asked NOT to have substitutions made if something was out of stock so am surprised by what I received.\r
\r
I would like to know how to avoid this in the future. I realize that sometimes substitutions must be made however the only thing similar about the arrangement that I received and the one I ordered were the colors.\r
\r
Thanks!\r
Sincerely,\r
Lizz""\r
\r
I received no reply and will not bother chasing them down for answers. What I will do is post this review on every ratings page that I can find this company on. \r
\r
Don't bother ordering from them, listen to the negative advice here and save your money.\r

.

I just want to thank you again for the wonderful job you and your staff had done on the order for the Zuckermans. Not only did you absolutely surprise them, but the flowers were GORGEOUS! I saw them! Thank you also for the great communication. It really showed professionalism! We will definitely think of FlowersOnFirst again!!!!

2
★★★★★

I just want to thank you again for the wonderful job you and your staff had done on the order for the Zuckermans. Not only did you absolutely surprise them, but the flowers were GORGEOUS! I saw them! Thank you also for the great communication. It really showed professionalism! We will definitely think of FlowersOnFirst again!!!!

.

Ordered flowers online that was delivered with-in 2 hours! How cool is that? Thank you....Thank you! Two minutes after I received your delivery conf email my sister called she was ecstatic!? her remarks Flowers were out
Of this world? again Thank you!

Highly Recommended !!!!!!!

2
★★★★★

Ordered flowers online that was delivered with-in 2 hours! How cool is that? Thank you....Thank you! Two minutes after I received your delivery conf email my sister called she was ecstatic!? her remarks Flowers were out
Of this world? again Thank you!

Highly Recommended !!!!!!!

.

On Valantine's Day I wanted to impresse my broyfriend and ordered a beautiful Orquid on Flowers On First. What a disapointment when my boyfriend send me the picture of what he had received. Let's forget that it was not at all like the one I ordered, (all flower shops have an ""availability "" term). They sent a plant with a CUT FLOWER!!!! terrible and such a bad taste. They cannot understimate the customers like that. The worst part is yet to come: The Customer Service man... what can I say.. I'm in the customer service business in one of the Top 500 companies, so I know about the subject. He was bitter, disrespectful, interrupeted me and didn't even try to make me feel better, he even hanged up the telephone and yelled at me, can you believe it!!! When this kind of things happen, you feel so bad, abused and taken advatage of. I'm not just only spent 100USD in a cut flower, I coudn't made a good impresion in my BF. Really sad about that, but even more seing how customers are being taken advantage of.

0
★☆☆☆☆

On Valantine's Day I wanted to impresse my broyfriend and ordered a beautiful Orquid on Flowers On First. What a disapointment when my boyfriend send me the picture of what he had received. Let's forget that it was not at all like the one I ordered, (all flower shops have an ""availability "" term). They sent a plant with a CUT FLOWER!!!! terrible and such a bad taste. They cannot understimate the customers like that. The worst part is yet to come: The Customer Service man... what can I say.. I'm in the customer service business in one of the Top 500 companies, so I know about the subject. He was bitter, disrespectful, interrupeted me and didn't even try to make me feel better, he even hanged up the telephone and yelled at me, can you believe it!!! When this kind of things happen, you feel so bad, abused and taken advatage of. I'm not just only spent 100USD in a cut flower, I coudn't made a good impresion in my BF. Really sad about that, but even more seing how customers are being taken advantage of.

.

This place has the BEST service around! They went above and beyond to find me the perfect container for a plant I was repotting.

2
★★★★★

This place has the BEST service around! They went above and beyond to find me the perfect container for a plant I was repotting.

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paid for 3 dozens, but derivered only 2 dozens with the worst flowers. \r
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Customer service yells to customer.

0
★☆☆☆☆

paid for 3 dozens, but derivered only 2 dozens with the worst flowers. \r
\r
Customer service yells to customer.

Pros: first hit on search engine

Cons: cheat customer, yell to customer from service

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My boyfriend decided to surprise me in my office with flowers! Wow! It is the most gorgeous huge pink roses and lilies bouquet I have ever seen! The arrangement and creativity of exotic flowers that have such a beautiful scent are out of this world! Thank you Flowers on First for this arrangement! I can't believe people can have such gorgeous flowers sent to them in New York City!

2
★★★★★

My boyfriend decided to surprise me in my office with flowers! Wow! It is the most gorgeous huge pink roses and lilies bouquet I have ever seen! The arrangement and creativity of exotic flowers that have such a beautiful scent are out of this world! Thank you Flowers on First for this arrangement! I can't believe people can have such gorgeous flowers sent to them in New York City!

Pros: EXOTIC! BRIGHT! ABSOLUTELY STUNNING BOUQUETS!

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Floral arrangements made by ""Flowers on First"" are not your usual. They are works of art! The combination of colors and quality is unbeatable!!!!

2
★★★★★

Floral arrangements made by ""Flowers on First"" are not your usual. They are works of art! The combination of colors and quality is unbeatable!!!!

Pros: Gorgeous arrangements which are very tastefully done.

Cons: Too many to choose from. Great variety.

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I have to say that I have used other florist's in my years, and you guys are the best. I been using your shop for the past 5 years and you have never missed an order or made a mistake. You have also been willing to work with me when changes are needed. I think you are doing a great job. Your floral arrangements are always extraordinary, and Kudos to your staff !!!! GREAT!!! Customer service.....

2
★★★★★

I have to say that I have used other florist's in my years, and you guys are the best. I been using your shop for the past 5 years and you have never missed an order or made a mistake. You have also been willing to work with me when changes are needed. I think you are doing a great job. Your floral arrangements are always extraordinary, and Kudos to your staff !!!! GREAT!!! Customer service.....

Pros: Gorgeous flowers--unbeatable customer service--reliable

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Wow!! Flowers on First was recommended by a trusted friend and boy was he right! Not only was the delivery on time on short notice but the flowers were magnificent and the service was very professional and friendly!! I will recommened you guys to everyone I know!!

2
★★★★★

Wow!! Flowers on First was recommended by a trusted friend and boy was he right! Not only was the delivery on time on short notice but the flowers were magnificent and the service was very professional and friendly!! I will recommened you guys to everyone I know!!

Pros: GREAT SERVICE!

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I wanted to let you know that the flowers were gorgeous and your customer serivce was top-notch. I will definitely use your company again & recommend you to my friends...

2
★★★★★

I wanted to let you know that the flowers were gorgeous and your customer serivce was top-notch. I will definitely use your company again & recommend you to my friends...

Pros: Great customer service

Cons: none....yet

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CJ, the floral designer, canceled on us twice because ""something came up"". No attempt was made to reschedule.

0
★☆☆☆☆

CJ, the floral designer, canceled on us twice because ""something came up"". No attempt was made to reschedule.

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I use Flowers on First to thank all my clients and they always do an amazing job for me. When I don't know what to send they always advise me with the best and take great care of me. I've ordered for myself too and I see their quality is superb. I highly recommend them if you want to impress someone. Quality is great, service is great! I recommend 100%

2
★★★★★

I use Flowers on First to thank all my clients and they always do an amazing job for me. When I don't know what to send they always advise me with the best and take great care of me. I've ordered for myself too and I see their quality is superb. I highly recommend them if you want to impress someone. Quality is great, service is great! I recommend 100%

Pros: Fast & Helpful

Cons: Haven't encoutered any

.

My boyfriend made a surprise and send flowers to me! What a disappointment with the flowers! His idea was really romantic, but the flowers that this store delivery to me was almost dying and look horrible, the petals were falling, and he order for the premium arrangment, and I'm sure that wasn't that!!! Don't buy on flowers on first, they tell you that they have the flowers but actually they could wait a day and trough the flowers in the garbage,because they really look bad!!!

0
★☆☆☆☆

My boyfriend made a surprise and send flowers to me! What a disappointment with the flowers! His idea was really romantic, but the flowers that this store delivery to me was almost dying and look horrible, the petals were falling, and he order for the premium arrangment, and I'm sure that wasn't that!!! Don't buy on flowers on first, they tell you that they have the flowers but actually they could wait a day and trough the flowers in the garbage,because they really look bad!!!

Pros: zero

Cons: 7

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I ordered flowers to ship to my sister's office on her Birthday. I specifically told them that she was a hospital employee and provided the department name and room number. When I talked to my sister at the end of the day, I discovered that she never received the flowers. I called Flowers on First and they told me that they made a mistake and thought she was a patient so they showed up after 5pm. They told me they would deliver the next day, but I requested a full refund.

VERY UNRELIABLE. This was the first and last time I use them.

0
★☆☆☆☆

I ordered flowers to ship to my sister's office on her Birthday. I specifically told them that she was a hospital employee and provided the department name and room number. When I talked to my sister at the end of the day, I discovered that she never received the flowers. I called Flowers on First and they told me that they made a mistake and thought she was a patient so they showed up after 5pm. They told me they would deliver the next day, but I requested a full refund.

VERY UNRELIABLE. This was the first and last time I use them.

.

I ordered flowers to ship to my sister's office on her Birthday. I specifically told them that she was a hospital employee and provided the department name and room number. When I talked to my sister at the end of the day, I discovered that she never received the flowers. I called Flowers on First and they told me that they made a mistake and thought she was a patient so they showed up after 5pm. They told me they would deliver the next day, but I requested a full refund.

VERY UNRELIABLE. This was the first and last time I use them.

1
★☆☆☆☆

I ordered flowers to ship to my sister's office on her Birthday. I specifically told them that she was a hospital employee and provided the department name and room number. When I talked to my sister at the end of the day, I discovered that she never received the flowers. I called Flowers on First and they told me that they made a mistake and thought she was a patient so they showed up after 5pm. They told me they would deliver the next day, but I requested a full refund.

VERY UNRELIABLE. This was the first and last time I use them.

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Ratings_icons Ratings_icons

.

I do macro photography and often buy flowers to photograph. I was delighted when a friend referred flowers on first as a great place for fresh flowers. I made the mistake of driving into the city to pick up a bunch of flowers from them. I learned my lesson since parking is not the best. I now order online which is convenient, easy and they deliver to my door. I received a call from the delivery person who warned me of his arrival. It's easy, convenient. You are guaranteed fresh flowers and on time delivery. I just love flowers on first. You should try them too. I understand they are there for 30 years. It's a great friendly neighborhood flower shop.

2
★★★★★

I do macro photography and often buy flowers to photograph. I was delighted when a friend referred flowers on first as a great place for fresh flowers. I made the mistake of driving into the city to pick up a bunch of flowers from them. I learned my lesson since parking is not the best. I now order online which is convenient, easy and they deliver to my door. I received a call from the delivery person who warned me of his arrival. It's easy, convenient. You are guaranteed fresh flowers and on time delivery. I just love flowers on first. You should try them too. I understand they are there for 30 years. It's a great friendly neighborhood flower shop.

Pros: Freshness

.

I have ordered from FOF several times and each time I am happier than the last time. The service is excellent. I live in Forest Hills and my flowers always arrive on time. As long as FOF is around I will not use another flower shop. the flowers are very fresh as if they had just been cut for my occasion.
Thank you FOF for putting a smile on my face and loved ones. :) You rock!

2
★★★★★

I have ordered from FOF several times and each time I am happier than the last time. The service is excellent. I live in Forest Hills and my flowers always arrive on time. As long as FOF is around I will not use another flower shop. the flowers are very fresh as if they had just been cut for my occasion.
Thank you FOF for putting a smile on my face and loved ones. :) You rock!

Pros: The flowers are just delightful

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The flowers I ordered for my mother was delivered after 9:30 pm. What a disappointment!\r
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I cancelled my order at 9:30pm EST. My mother and sister did not get their flowers all day. I will never order from them again. She was in bed when they came to the door. Their flower shop is in Manahattan and my mother lives in Manhattan. How could this happen? If they could not deliver the flowers then at least let me know so I could have done something differently on Mother's day for my mother and sister.

0
★☆☆☆☆

The flowers I ordered for my mother was delivered after 9:30 pm. What a disappointment!\r
\r
I cancelled my order at 9:30pm EST. My mother and sister did not get their flowers all day. I will never order from them again. She was in bed when they came to the door. Their flower shop is in Manahattan and my mother lives in Manhattan. How could this happen? If they could not deliver the flowers then at least let me know so I could have done something differently on Mother's day for my mother and sister.

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""Thank you for such excellent service! Your internet site is really easy to use, and the lovely photos of the arrangements made it easy to choose the right thing. It was great to be able to choose a bouquet from my home computer in England, and for my sister to receive flowers on her birthday, within 3 hours of me placing the order, at her office in New York. It was a wonderful way to let her know that her family is thinking of her whilst she's so far from home.""\r
Thanks again,\r
FC

2
★★★★★

""Thank you for such excellent service! Your internet site is really easy to use, and the lovely photos of the arrangements made it easy to choose the right thing. It was great to be able to choose a bouquet from my home computer in England, and for my sister to receive flowers on her birthday, within 3 hours of me placing the order, at her office in New York. It was a wonderful way to let her know that her family is thinking of her whilst she's so far from home.""\r
Thanks again,\r
FC

.

I was looking for flowers on Mothers Day and these guys were great! They helped pick out what to get and had it sent over the day of. The pricing was not terrible and they even called to let me know the flowers were in her hands. Great service!

1
★★★☆☆

I was looking for flowers on Mothers Day and these guys were great! They helped pick out what to get and had it sent over the day of. The pricing was not terrible and they even called to let me know the flowers were in her hands. Great service!

Pros: Very Helpful!

.

Thank you for such excellent service! Your internet site is really easy to use, and the lovely photos of the arrangements made it easy to choose the right thing. It was great to be able to choose a bouquet from my home computer in England, and for my sister to receive flowers on her birthday, within 3 hours of me placing the order, at her office in New York. It was a wonderful way to let her know that her family is thinking of her whilst she's so far from home."" Thanks again,

2
★★★★★

Thank you for such excellent service! Your internet site is really easy to use, and the lovely photos of the arrangements made it easy to choose the right thing. It was great to be able to choose a bouquet from my home computer in England, and for my sister to receive flowers on her birthday, within 3 hours of me placing the order, at her office in New York. It was a wonderful way to let her know that her family is thinking of her whilst she's so far from home."" Thanks again,

.

I have to say that I have used other florist's in my years, and you guys are the best. I been using your shop for the past 5 years and you have never missed an order or made a mistake. You have also been willing to work with me when changes are needed. I think you are doing a great job. Your floral arrangements are always extraordinary, and Kudos to your staff !!!! GREAT!!! Customer service..... C.S. New York, NY

2
★★★★★

I have to say that I have used other florist's in my years, and you guys are the best. I been using your shop for the past 5 years and you have never missed an order or made a mistake. You have also been willing to work with me when changes are needed. I think you are doing a great job. Your floral arrangements are always extraordinary, and Kudos to your staff !!!! GREAT!!! Customer service..... C.S. New York, NY

Pros: Great customer service, always willing to work with me...

Cons: None in my 5 years experience with this company.

.

I have to say that I have used other florist's in my years, and you guys are the best. I been using your shop for the past 5 years and you have never missed an order or made a mistake. You have also been willing to work with me when changes are needed. I think you are doing a great job. Your floral arrangements are always extraordinary, and Kudos to your staff !!!! GREAT!!! Customer service.....\r
\r
C.S. New York, NY\r

2
★★★★★

I have to say that I have used other florist's in my years, and you guys are the best. I been using your shop for the past 5 years and you have never missed an order or made a mistake. You have also been willing to work with me when changes are needed. I think you are doing a great job. Your floral arrangements are always extraordinary, and Kudos to your staff !!!! GREAT!!! Customer service.....\r
\r
C.S. New York, NY\r

Pros: Great customer service, always willing to work with me...

Cons: None in my 5 years experience with this company.

.

But pricey....when did flowers get so expensive!?! I got flowers delivered right to my roommates office in close to a hour or so. They have cute little notes you can attach and the overall service was good. The reason why I rated average is because it was like 70 bucks....weak

1
★★★☆☆

But pricey....when did flowers get so expensive!?! I got flowers delivered right to my roommates office in close to a hour or so. They have cute little notes you can attach and the overall service was good. The reason why I rated average is because it was like 70 bucks....weak

Pros: pretty flowers

Cons: pricey...but average for flowers i guess

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""Do you use ""Apollo"" (the Greek God) for your delivery service? Amazing how quickly you deliver!"" Also the arrangement I sent to my friend for her birthday were so beautiful that she took picks of it. I will be ordering from you again, and referring you to my co-works. Thanks!\r
\r

2
★★★★★

""Do you use ""Apollo"" (the Greek God) for your delivery service? Amazing how quickly you deliver!"" Also the arrangement I sent to my friend for her birthday were so beautiful that she took picks of it. I will be ordering from you again, and referring you to my co-works. Thanks!\r
\r

Pros: great customer service

.

Their floral arrangements are fabulous!! Absolutely beautiful, and they also have great price ranges. The customer service is excellent, and they also have same day delivery! I always order from them and they never disappoint me! You guys get 5 stars and 2 thumbs up from me! (And of course from everyone I send flowers to!)\r
\r

2
★★★★★

Their floral arrangements are fabulous!! Absolutely beautiful, and they also have great price ranges. The customer service is excellent, and they also have same day delivery! I always order from them and they never disappoint me! You guys get 5 stars and 2 thumbs up from me! (And of course from everyone I send flowers to!)\r
\r

Pros: great prices, great delivery, beautiful flowers

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""I recently ordered flowers over the phone to be delivered to NYU hospital that day. I must tell you about all the rave reviews the flowers have received. I did not get a chance to see them as I ordered them from Florida, but numerous people have made a point to tell me individually that the tulips were beautiful. Just wanted to give credit where credit is due. So often we only hear about the gripes, but there are none here. The service was great and the flowers evidently stunning. Thank you."" \r
\r

2
★★★★★

""I recently ordered flowers over the phone to be delivered to NYU hospital that day. I must tell you about all the rave reviews the flowers have received. I did not get a chance to see them as I ordered them from Florida, but numerous people have made a point to tell me individually that the tulips were beautiful. Just wanted to give credit where credit is due. So often we only hear about the gripes, but there are none here. The service was great and the flowers evidently stunning. Thank you."" \r
\r

Pros: Great service

.

OK, it really is a great business. They have a tremendous selection for such a small flower shop. But here's the thing: they're expensive and their lack any personality traits that are typically associated with such a fun product. I'd go back again, but only if I'm in a real hurry and can't shop around. Because they've done their shopping and they know it.

3
★★★☆☆

OK, it really is a great business. They have a tremendous selection for such a small flower shop. But here's the thing: they're expensive and their lack any personality traits that are typically associated with such a fun product. I'd go back again, but only if I'm in a real hurry and can't shop around. Because they've done their shopping and they know it.

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.

""I recently ordered flowers over the phone to be delivered to NYU hospital that day. I must tell you about all the rave reviews the flowers have received. I did not get a chance to see them as I ordered them from Florida, but numerous people have made a point to tell me individually that the tulips were beautiful. Just wanted to give credit where credit is due. So often we only hear about the gripes, but there are none here. The service was great and the flowers evidently stunning. Thank you.""\r

2
★★★★★

""I recently ordered flowers over the phone to be delivered to NYU hospital that day. I must tell you about all the rave reviews the flowers have received. I did not get a chance to see them as I ordered them from Florida, but numerous people have made a point to tell me individually that the tulips were beautiful. Just wanted to give credit where credit is due. So often we only hear about the gripes, but there are none here. The service was great and the flowers evidently stunning. Thank you.""\r

Pros: Great service

.

I ordered a flower arrangement for a specific occasion a week before the delivery date. The type of flowers that were ordered had specific meaning due to the recipient?s favorite type of flowers and where she?s from. Late in the afternoon, on the day of the delivery (they had one week to prepare the order) I get a call stating the flower arrangement I ordered was not available and a comparable arrangement could be sent. When I was told what would be sent as a replacement, I flat out stated to not send that type of flower. However, the employee disregarded my comment and sent it anyways. Due to an allergic problem, the flower recipient could not accept the arrangement. I ordered one week in advance to avoid any problems, yet I ended up being totally at their mercy without any time for an alternative. It's a shady trick to picture one thing on the website, then at the last minute pull a bait and switch game on a customer. To add insult to injury, when I called Flowersonfirst to discuss the problem, they would not put me in contact with the manager. Instead, the employee that messed the order up in the first place got on the phone, yelled at me and hung up on me mid conversation. Good luck to you if you use this flower shop.

0
★☆☆☆☆

I ordered a flower arrangement for a specific occasion a week before the delivery date. The type of flowers that were ordered had specific meaning due to the recipient?s favorite type of flowers and where she?s from. Late in the afternoon, on the day of the delivery (they had one week to prepare the order) I get a call stating the flower arrangement I ordered was not available and a comparable arrangement could be sent. When I was told what would be sent as a replacement, I flat out stated to not send that type of flower. However, the employee disregarded my comment and sent it anyways. Due to an allergic problem, the flower recipient could not accept the arrangement. I ordered one week in advance to avoid any problems, yet I ended up being totally at their mercy without any time for an alternative. It's a shady trick to picture one thing on the website, then at the last minute pull a bait and switch game on a customer. To add insult to injury, when I called Flowersonfirst to discuss the problem, they would not put me in contact with the manager. Instead, the employee that messed the order up in the first place got on the phone, yelled at me and hung up on me mid conversation. Good luck to you if you use this flower shop.

Cons: not sure what was worse the flowers or the service

.

\r
i ordered flowers for a birthday and selected the appropriate delivery date (double checking to be sure they would, in fact, get there in time) and paid. \r
several days after the birthday i got a call saying 'thanks for the flowers, they got here today' (obviously not on her birthday) \r
naturally, i was quite upset so i called the company to inquire as to why i paid them if they couldnt even make a time sensitive delivery on the correct day, and to get a refund.\r
the rude customer service person i spoke to said the only way they would refund is if they took the flowers back - as though thats even really an option when you give someone else a gift. \r
\r
i am very disatisfied, i wont ever use them again and i will reccomend to anyone who asks that if you want flowers delivered on the correct date that you use another company.\r
\r
good luck

0
★☆☆☆☆

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i ordered flowers for a birthday and selected the appropriate delivery date (double checking to be sure they would, in fact, get there in time) and paid. \r
several days after the birthday i got a call saying 'thanks for the flowers, they got here today' (obviously not on her birthday) \r
naturally, i was quite upset so i called the company to inquire as to why i paid them if they couldnt even make a time sensitive delivery on the correct day, and to get a refund.\r
the rude customer service person i spoke to said the only way they would refund is if they took the flowers back - as though thats even really an option when you give someone else a gift. \r
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i am very disatisfied, i wont ever use them again and i will reccomend to anyone who asks that if you want flowers delivered on the correct date that you use another company.\r
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good luck

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Thank you for such excellent service! Your internet site is really easy to use, and the lovely photos of the arrangements made it easy to choose the right thing. It was great to be able to choose a bouquet from my home computer in England, and for my sister to receive flowers on her birthday, within 3 hours of me placing the order, at her office in New York. It was a wonderful way to let her know that her family is thinking of her whilst she's so far from home.""\r
Thanks again,

2
★★★★★

Thank you for such excellent service! Your internet site is really easy to use, and the lovely photos of the arrangements made it easy to choose the right thing. It was great to be able to choose a bouquet from my home computer in England, and for my sister to receive flowers on her birthday, within 3 hours of me placing the order, at her office in New York. It was a wonderful way to let her know that her family is thinking of her whilst she's so far from home.""\r
Thanks again,

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Their floral arrangements are fabulous!! Absolutely beautiful, and they also have great price ranges. The customer service is excellent, and they also have same day delivery! I always order from them and they never disappoint me! You guys get 5 stars and 2 thumbs up from me! (And of course from everyone I send flowers to!)

2
★★★★★

Their floral arrangements are fabulous!! Absolutely beautiful, and they also have great price ranges. The customer service is excellent, and they also have same day delivery! I always order from them and they never disappoint me! You guys get 5 stars and 2 thumbs up from me! (And of course from everyone I send flowers to!)

Pros: Great prices, great delivery, beautiful flowers!

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""Do you use ""Apollo"" (the Greek God) for your delivery service? Amazing how quickly you deliver!""\r
Also the arrangement I sent to my friend for her birthday were so beautiful that she took picks of it. I will be ordering from you again, and referring you to my co-works. Thanks!

2
★★★★★

""Do you use ""Apollo"" (the Greek God) for your delivery service? Amazing how quickly you deliver!""\r
Also the arrangement I sent to my friend for her birthday were so beautiful that she took picks of it. I will be ordering from you again, and referring you to my co-works. Thanks!

Pros: Great customer service

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Very nice flowers!

1
★★★☆☆

Very nice flowers!

Pros: Flower arangements

Cons: N/A

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First off, they don't give any windows of delivery times on their site. I assumed it would be normal hours (between 8-5). Then they were impossible to compromise with over the phone. I told them the flowers were supposed to be a surprise but they just apologized and said they couldn't deliver it in time for my friend to get it. And to think, they're located in NY! You might as well buy the flowers and deliver it yourself than deal with these people.

0
★☆☆☆☆

First off, they don't give any windows of delivery times on their site. I assumed it would be normal hours (between 8-5). Then they were impossible to compromise with over the phone. I told them the flowers were supposed to be a surprise but they just apologized and said they couldn't deliver it in time for my friend to get it. And to think, they're located in NY! You might as well buy the flowers and deliver it yourself than deal with these people.

Cons: everything about their service is a con!!!

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I ordered anniversary flowers for my wife and asked for them to be delivered to her office. She received them after 3pm! Not impressed with Flowers On First. Frankly, quite surprised since they had a high rating. \r
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Also, they rushed my order on the phone, as if they were too busy to take a customers order. I was put on hold 3 times. And honestly, I'm a decisive shopper. I ordered 24 hours in advance. I knew what I wanted and gave them the info accordingly.

1
★★☆☆☆

I ordered anniversary flowers for my wife and asked for them to be delivered to her office. She received them after 3pm! Not impressed with Flowers On First. Frankly, quite surprised since they had a high rating. \r
\r
Also, they rushed my order on the phone, as if they were too busy to take a customers order. I was put on hold 3 times. And honestly, I'm a decisive shopper. I ordered 24 hours in advance. I knew what I wanted and gave them the info accordingly.

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This plant store has a really good variety of plants including house plants, outdoor plants, plowers, herbs etc. It's typically priced for this neighborhood, but the nice thing about this place is that you can buy all sorts of plants instead of only orchids or something as in other stores around.

4
★★★★☆

This plant store has a really good variety of plants including house plants, outdoor plants, plowers, herbs etc. It's typically priced for this neighborhood, but the nice thing about this place is that you can buy all sorts of plants instead of only orchids or something as in other stores around.

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