Expert Clutter Removal Service

★☆☆☆☆
  • 315-730-6370

About Expert Clutter Removal Service

Categories
  • Recycling Services
Hours
M-F 8am-5pm, Sa 8am-12pm, Su Closed
Emails
  • bruce@expertclutter.com
Year Established
  • 1994
Keywords
  • Cleanups
  • Clutter Removal
  • Hauling And Trash Removal
  • Junk Removal
Payment Options
  • Cash
  • Check
Services
  • Junk Removal
  • Clutter Removal
  • Cleanups
  • Hauling
  • Trash Removal
1.0 1
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I hired "Expert Clutter Removal Service" through another company called "Help U Move" based out of Arizona. "Help U Move" told me they have movers all over the nation. A misleading statement, and you'll find out why as you read on.

"Help U Move" doesn't technically have "Help U Move" employees nationwide. What they really do is they outsource local companies such as "Expert Clutter Removal Service".

"Expert Clutter Removal Service" broke some of our items during our move (less than $100 worth of damage). When we called them, they stated that they needed to take photos of all our items to prove it was them who broke everything (and not us). Who normally takes photos of everything they own? Also, why is it my problem that THEY forgot to take photos? Personally, I don't think they ever take photos. That's just lip service for when you have a complaint and they don't want to pay.

I'm currently pursuing this problem with a 3rd party consumer agency. Of course, "Help U Move" is saying that my complaint is not with them (despite the fact that they told me they have movers nationwide); my complaint is with another company. They contacted "Expert Clutter Removal Service", not me; yet for some reason, they would not tell the consumer agency that my complaint should be with "Expert Clutter Removal Service".

Some other complaints about their service include their slowness. They weren't being extra careful, that's for certain. I think it was because of the smoke breaks and cell phone calls. They guys who loaded our trucks were fast and nice. They said unloading should take half as long as loading. Loading was 4.5 hours. Unloading was 3.75. Also, some of the heavier boxes were not in the rooms labeled. They ended up in the room closest to the front door (what a surprise).

In the end, there are always problems with movers. Take photos of your larger and more expensive items. Also, don't hire "Expert Clutter Removal Service".

0
★☆☆☆☆

I hired "Expert Clutter Removal Service" through another company called "Help U Move" based out of Arizona. "Help U Move" told me they have movers all over the nation. A misleading statement, and you'll find out why as you read on.

"Help U Move" doesn't technically have "Help U Move" employees nationwide. What they really do is they outsource local companies such as "Expert Clutter Removal Service".

"Expert Clutter Removal Service" broke some of our items during our move (less than $100 worth of damage). When we called them, they stated that they needed to take photos of all our items to prove it was them who broke everything (and not us). Who normally takes photos of everything they own? Also, why is it my problem that THEY forgot to take photos? Personally, I don't think they ever take photos. That's just lip service for when you have a complaint and they don't want to pay.

I'm currently pursuing this problem with a 3rd party consumer agency. Of course, "Help U Move" is saying that my complaint is not with them (despite the fact that they told me they have movers nationwide); my complaint is with another company. They contacted "Expert Clutter Removal Service", not me; yet for some reason, they would not tell the consumer agency that my complaint should be with "Expert Clutter Removal Service".

Some other complaints about their service include their slowness. They weren't being extra careful, that's for certain. I think it was because of the smoke breaks and cell phone calls. They guys who loaded our trucks were fast and nice. They said unloading should take half as long as loading. Loading was 4.5 hours. Unloading was 3.75. Also, some of the heavier boxes were not in the rooms labeled. They ended up in the room closest to the front door (what a surprise).

In the end, there are always problems with movers. Take photos of your larger and more expensive items. Also, don't hire "Expert Clutter Removal Service".

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