B&H Photo-Video-Pro Audio

★★★★☆
Best Camera Store in NYC. Apple iPads. B&H has the lowest prices&highest level of customer service.Ship Worldwide.
  • 420 9th Avenue

    New York, NY 10001

    Cross street: 34th Street

    Map & Directions
  • 800-413-5653

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.

I was referred here after Best Buy didnt carry what I was looking for...turns out B&H didnt either--BUT I got an amazing deal on a different digital camera and am very happy. But What I am so impressed about was the service and knowledge

3
★★★★★

I was referred here after Best Buy didnt carry what I was looking for...turns out B&H didnt either--BUT I got an amazing deal on a different digital camera and am very happy. But What I am so impressed about was the service and knowledge

.

You have to love photography to endure this place, I think it rocks. They often have stuff in here that I can't find anywhere else and the staff are very knowledgeable HOWEVER I feel sometimes that they're too pushy in trying to get you to change your mind, especially when trying to get you to buy a more expensive product. On the other hand, what store doesn't do this lol....I generally come here when I know what I want and want it quick, there are always long lines but they move very quickly. Sometimes the staff aren't the friendliest but on the other hand overly friendly and plastic staff annoy the hell out of me so it suits me fine. Their website is excellent and I always consult it before attending the store. If you love photography and you know what you want, make it B&H. Otherwise I would probably try J&R first.

4
★★★★☆

You have to love photography to endure this place, I think it rocks. They often have stuff in here that I can't find anywhere else and the staff are very knowledgeable HOWEVER I feel sometimes that they're too pushy in trying to get you to change your mind, especially when trying to get you to buy a more expensive product. On the other hand, what store doesn't do this lol....I generally come here when I know what I want and want it quick, there are always long lines but they move very quickly. Sometimes the staff aren't the friendliest but on the other hand overly friendly and plastic staff annoy the hell out of me so it suits me fine. Their website is excellent and I always consult it before attending the store. If you love photography and you know what you want, make it B&H. Otherwise I would probably try J&R first.

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.

they simply have everything. i love them so much. unfortunately its a bit busy so the personal attention is not as good as at a smaller store but still an amazing experience

2
★★★★★

they simply have everything. i love them so much. unfortunately its a bit busy so the personal attention is not as good as at a smaller store but still an amazing experience

.

B&H Photo has everything you need for photography. The staff here is very knowledgeable regarding anything that has to do with Visual and Audio Equipments. Which is so important. When it comes to buying these kinds of products you want to make sure that you are making an educated decision regarding your purchase.
I love pictures and always have, I figure it has alot to do with the fact that my mom took pictures of her six kids throughout every single day of our lives. This woman has pictures galore and I'm talking about the time when pictures were "analog". Wooow.. Way back when...
But this place keeps you up to date with the most current and advanced technology.
This is a superstore filled with Professional Audio Equipment, Computers, Home Entertainment Systems, even Video Surveillance. Its amazing all the great stuff they have here. From mid range to high end equipments. I bought my Canon 60D here and I am very satisfied with my purchase.
Talk about keeping up with technology, B&H now has an app for iPhone and Android.

4
★★★★☆

B&H Photo has everything you need for photography. The staff here is very knowledgeable regarding anything that has to do with Visual and Audio Equipments. Which is so important. When it comes to buying these kinds of products you want to make sure that you are making an educated decision regarding your purchase.
I love pictures and always have, I figure it has alot to do with the fact that my mom took pictures of her six kids throughout every single day of our lives. This woman has pictures galore and I'm talking about the time when pictures were "analog". Wooow.. Way back when...
But this place keeps you up to date with the most current and advanced technology.
This is a superstore filled with Professional Audio Equipment, Computers, Home Entertainment Systems, even Video Surveillance. Its amazing all the great stuff they have here. From mid range to high end equipments. I bought my Canon 60D here and I am very satisfied with my purchase.
Talk about keeping up with technology, B&H now has an app for iPhone and Android.

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.

B&H Photo is definitely the ??go to? place for camera??s and accessories. They literally have everything, and the staff knows almost everything, and if they don??t ?? they find out, which I love BTW. But they also have lots of other cool stuff, ranging from the latest and best tech gadgets to headphones and electronic gear. I actually got lost, not literally, but I lost time wandering from section to section.

Anyway, I??ve been there on weekdays and Sunday, and frankly your best bet is to hit it on the weekdays, because it??s so much better in terms of crowds. One of the few downsides is that they're closed on Saturdays.

Also, while it may be tempting to think that they are overpriced before you go, you??ll be pleasantly surprised to learn they??re not.

4
★★★★☆

B&H Photo is definitely the ??go to? place for camera??s and accessories. They literally have everything, and the staff knows almost everything, and if they don??t ?? they find out, which I love BTW. But they also have lots of other cool stuff, ranging from the latest and best tech gadgets to headphones and electronic gear. I actually got lost, not literally, but I lost time wandering from section to section.

Anyway, I??ve been there on weekdays and Sunday, and frankly your best bet is to hit it on the weekdays, because it??s so much better in terms of crowds. One of the few downsides is that they're closed on Saturdays.

Also, while it may be tempting to think that they are overpriced before you go, you??ll be pleasantly surprised to learn they??re not.

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.

B&H Photo is definitely the ??go to? place for camera??s and accessories. They literally have everything, and the staff knows almost everything, and if they don??t ?? they find out, which I love BTW. But they also have lots of other cool stuff, ranging from the latest and best tech gadgets to headphones and electronic gear. I actually got lost, not literally, but I lost time wandering from section to section.

Anyway, I??ve been there on weekdays and Sunday, and frankly your best bet is to hit it on the weekdays, because it??s so much better in terms of crowds. One of the few downsides is that they're closed on Saturdays.

Also, while it may be tempting to think that they are overpriced before you go, you??ll be pleasantly surprised to learn they??re not.

2
★★★★☆

B&H Photo is definitely the ??go to? place for camera??s and accessories. They literally have everything, and the staff knows almost everything, and if they don??t ?? they find out, which I love BTW. But they also have lots of other cool stuff, ranging from the latest and best tech gadgets to headphones and electronic gear. I actually got lost, not literally, but I lost time wandering from section to section.

Anyway, I??ve been there on weekdays and Sunday, and frankly your best bet is to hit it on the weekdays, because it??s so much better in terms of crowds. One of the few downsides is that they're closed on Saturdays.

Also, while it may be tempting to think that they are overpriced before you go, you??ll be pleasantly surprised to learn they??re not.

.

B&H Photo has everything you need for photography. The staff here is very knowledgeable regarding anything that has to do with Visual and Audio Equipments. Which is so important. When it comes to buying these kinds of products you want to make sure that you are making an educated decision regarding your purchase.
I love pictures and always have, I figure it has alot to do with the fact that my mom took pictures of her six kids throughout every single day of our lives. This woman has pictures galore and I'm talking about the time when pictures were "analog". Wooow.. Way back when...
But this place keeps you up to date with the most current and advanced technology.
This is a superstore filled with Professional Audio Equipment, Computers, Home Entertainment Systems, even Video Surveillance. Its amazing all the great stuff they have here. From mid range to high end equipments. I bought my Canon 60D here and I am very satisfied with my purchase.
Talk about keeping up with technology, B&H now has an app for iPhone and Android.

2
★★★★☆

B&H Photo has everything you need for photography. The staff here is very knowledgeable regarding anything that has to do with Visual and Audio Equipments. Which is so important. When it comes to buying these kinds of products you want to make sure that you are making an educated decision regarding your purchase.
I love pictures and always have, I figure it has alot to do with the fact that my mom took pictures of her six kids throughout every single day of our lives. This woman has pictures galore and I'm talking about the time when pictures were "analog". Wooow.. Way back when...
But this place keeps you up to date with the most current and advanced technology.
This is a superstore filled with Professional Audio Equipment, Computers, Home Entertainment Systems, even Video Surveillance. Its amazing all the great stuff they have here. From mid range to high end equipments. I bought my Canon 60D here and I am very satisfied with my purchase.
Talk about keeping up with technology, B&H now has an app for iPhone and Android.

.

Back in December I was looking to upgrade my camera. Though I loved my little Sony, it wasn't taking the quality of pictures that I wanted. Now that I have a little munchkin in the house, I'm am constantly shooting away and I want the photos I take to look professional.
My husband decided to take me to B&H so that we could look at cameras together. We did a little research before we arrived so we new we wanted an SLR with a zoom lens but other than that we knew nothing. I was very into photography in my past life so I wanted something that had both automatic and manual settings. And so, this is what we told the man behind the counter. He listened carefully to our requests and then began to show us different cameras that met our criteria, one at a time. He took his time to explain the features and shared both the upside and downside to each camera. We went back and forth between the two Nikon cameras and finally decided on the D90 because you can take video with it. Overall our experience was wonderful.

Was B&H crowded while we shopped for our new camera? Yes, of course it was. I personally don't look at this as a negative. If everyone keeps flocking there than they must be doing something right. This is NY people-Expect Crowds!

4
★★★★☆

Back in December I was looking to upgrade my camera. Though I loved my little Sony, it wasn't taking the quality of pictures that I wanted. Now that I have a little munchkin in the house, I'm am constantly shooting away and I want the photos I take to look professional.
My husband decided to take me to B&H so that we could look at cameras together. We did a little research before we arrived so we new we wanted an SLR with a zoom lens but other than that we knew nothing. I was very into photography in my past life so I wanted something that had both automatic and manual settings. And so, this is what we told the man behind the counter. He listened carefully to our requests and then began to show us different cameras that met our criteria, one at a time. He took his time to explain the features and shared both the upside and downside to each camera. We went back and forth between the two Nikon cameras and finally decided on the D90 because you can take video with it. Overall our experience was wonderful.

Was B&H crowded while we shopped for our new camera? Yes, of course it was. I personally don't look at this as a negative. If everyone keeps flocking there than they must be doing something right. This is NY people-Expect Crowds!

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.

This place has everything for the photographer! I saw so many things I wanted to get, some of which I did not even realize that I wanted until I saw them! The place is quite crowded, and a bit frantic. B&H's massive specialty camera and electronics store is like Santa's workshop--merchandise shuffling overhead on conveyor belts--and an experience in itself. If you're in NYC and you're a photo person, you should definitely stop in just to say you??ve been there.

A photographer's mecca. B&H is a great photography source. They have hard to find supplies and paper. B&H is also very helpful if you call in access via the internet.

Customer service is excellent and the return policy is fair - I had to return items several times and the process was always smooth. I was apprehensive about making my purchase with them since it was a high price item (Nikon SLR), but I must say, I was extremely impressed by their service. They called me to verify my order after I placed it. Also, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. Very pleased by their service, definitely will order from there again..

2
★★★★☆

This place has everything for the photographer! I saw so many things I wanted to get, some of which I did not even realize that I wanted until I saw them! The place is quite crowded, and a bit frantic. B&H's massive specialty camera and electronics store is like Santa's workshop--merchandise shuffling overhead on conveyor belts--and an experience in itself. If you're in NYC and you're a photo person, you should definitely stop in just to say you??ve been there.

A photographer's mecca. B&H is a great photography source. They have hard to find supplies and paper. B&H is also very helpful if you call in access via the internet.

Customer service is excellent and the return policy is fair - I had to return items several times and the process was always smooth. I was apprehensive about making my purchase with them since it was a high price item (Nikon SLR), but I must say, I was extremely impressed by their service. They called me to verify my order after I placed it. Also, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. Very pleased by their service, definitely will order from there again..

.

This place has everything for the photographer! I saw so many things I wanted to get, some of which I did not even realize that I wanted until I saw them! The place is quite crowded, and a bit frantic. B&H's massive specialty camera and electronics store is like Santa's workshop--merchandise shuffling overhead on conveyor belts--and an experience in itself. If you're in NYC and you're a photo person, you should definitely stop in just to say you??ve been there.

A photographer's mecca. B&H is a great photography source. They have hard to find supplies and paper. B&H is also very helpful if you call in access via the internet.

Customer service is excellent and the return policy is fair - I had to return items several times and the process was always smooth. I was apprehensive about making my purchase with them since it was a high price item (Nikon SLR), but I must say, I was extremely impressed by their service. They called me to verify my order after I placed it. Also, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. Very pleased by their service, definitely will order from there again..

4
★★★★☆

This place has everything for the photographer! I saw so many things I wanted to get, some of which I did not even realize that I wanted until I saw them! The place is quite crowded, and a bit frantic. B&H's massive specialty camera and electronics store is like Santa's workshop--merchandise shuffling overhead on conveyor belts--and an experience in itself. If you're in NYC and you're a photo person, you should definitely stop in just to say you??ve been there.

A photographer's mecca. B&H is a great photography source. They have hard to find supplies and paper. B&H is also very helpful if you call in access via the internet.

Customer service is excellent and the return policy is fair - I had to return items several times and the process was always smooth. I was apprehensive about making my purchase with them since it was a high price item (Nikon SLR), but I must say, I was extremely impressed by their service. They called me to verify my order after I placed it. Also, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. Very pleased by their service, definitely will order from there again..

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B&H is definitely a heaven for all creative professionals. The only location in new york city with so much inventory that there is always something for someone in store. The prices are really cheap compared to other locations. the store itself is very interesting with all the conveyor belts moving over your head and feels like a game in itself to follow one of the packages to its final destination. Customer service is great and feels personal when needing real answers to all of your questions. Overall, it's a great place to shop and be with other creative professionals looking for the best products available.

2
★★★★☆

B&H is definitely a heaven for all creative professionals. The only location in new york city with so much inventory that there is always something for someone in store. The prices are really cheap compared to other locations. the store itself is very interesting with all the conveyor belts moving over your head and feels like a game in itself to follow one of the packages to its final destination. Customer service is great and feels personal when needing real answers to all of your questions. Overall, it's a great place to shop and be with other creative professionals looking for the best products available.

.

NEVER AGAIN ?? STAY AWAY! Terrible service, liers, slow process and they have no idea what they have in the store. I got a camcorder at the store and after I got home I realized that they gave me a wrong camera. Same box - wrong camera. I didnt noticed trusting them that when I want S20 - they will give me S20 in the box. When you buy it at the store you dont see the product until you are walking out of the store. And I didnt check whats in the bag trusting that right product is there. They pretty much destroyed my Thanksgiving. I had to return camera through the mail and it took them more than a week to exchange and on top of that they never updated warranty even though I TOLD THEM to update it. Salesman had no idea what he was talking about, they are not educated about equipment. I had to tell him simple thing that camera DOES NOT take the XC cards. Unbelievable experience ?? NEVER AGAIN!!!

1
★☆☆☆☆

NEVER AGAIN ?? STAY AWAY! Terrible service, liers, slow process and they have no idea what they have in the store. I got a camcorder at the store and after I got home I realized that they gave me a wrong camera. Same box - wrong camera. I didnt noticed trusting them that when I want S20 - they will give me S20 in the box. When you buy it at the store you dont see the product until you are walking out of the store. And I didnt check whats in the bag trusting that right product is there. They pretty much destroyed my Thanksgiving. I had to return camera through the mail and it took them more than a week to exchange and on top of that they never updated warranty even though I TOLD THEM to update it. Salesman had no idea what he was talking about, they are not educated about equipment. I had to tell him simple thing that camera DOES NOT take the XC cards. Unbelievable experience ?? NEVER AGAIN!!!

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B&H's massive specialty camera and electronics store is like Santa's workshop--merchandise shuffling overhead on conveyor belts--and an experience in itself. Just steps from the generic Herald Square shopping area sits a bastion of helpful, informative and non-pushy camera experts--on the phone or in-store. Sweet little gratis Starburst-like candies dot display cases throughout the floors.

For a sweeter deal, hit the refurbished camera selection, direct from manufacturers like Nikon and Canon complete with 4GB cards, camera case, original packaging and accessories from $80. (Note: They won't tell you why it's "refurbished" though sometimes it's brand-new, only discontinued. You have three months to return this equipment.)

Camera pros love the trade-in program, where all equipment must be in "total working order," for cash or store credit.

1
★★★☆☆

B&H's massive specialty camera and electronics store is like Santa's workshop--merchandise shuffling overhead on conveyor belts--and an experience in itself. Just steps from the generic Herald Square shopping area sits a bastion of helpful, informative and non-pushy camera experts--on the phone or in-store. Sweet little gratis Starburst-like candies dot display cases throughout the floors.

For a sweeter deal, hit the refurbished camera selection, direct from manufacturers like Nikon and Canon complete with 4GB cards, camera case, original packaging and accessories from $80. (Note: They won't tell you why it's "refurbished" though sometimes it's brand-new, only discontinued. You have three months to return this equipment.)

Camera pros love the trade-in program, where all equipment must be in "total working order," for cash or store credit.

.

its an ok place i guess - at least when you consider the range of products, and the pricing.

the doorman was so rude, i don't think ill ever go back here though. i paid for everything, than was stopped at the door by this rude a hole that asked me to step aside. i told him he's welcome to step over to my side as i did nothing wrong. we had an argument - he was a very rude young man, and of the kind that hates his life and hates his job and just takes it out on everyone. hope he gets what he deserves in life. amen.

1
★☆☆☆☆

its an ok place i guess - at least when you consider the range of products, and the pricing.

the doorman was so rude, i don't think ill ever go back here though. i paid for everything, than was stopped at the door by this rude a hole that asked me to step aside. i told him he's welcome to step over to my side as i did nothing wrong. we had an argument - he was a very rude young man, and of the kind that hates his life and hates his job and just takes it out on everyone. hope he gets what he deserves in life. amen.

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1 out of 1 people found this review helpful.

.

This is a must come store for all your camera needs regardless if your are a novice or a professional. Prices are the best in the city and they always have the newest products first!! Only issue is that it's so big and so packed with people that you might lose yourself in there.

2
★★★★☆

This is a must come store for all your camera needs regardless if your are a novice or a professional. Prices are the best in the city and they always have the newest products first!! Only issue is that it's so big and so packed with people that you might lose yourself in there.

Pros: Great staff, Superb prices

Cons: it's like a big maze with so many people entering the store

.

Absolutely the worst experience with B&H Photo. I ordered a theater sound system as a Christmas gift. There was a large dent in the receiver and the back speakers did not work. I sent it back and ONE MONTH later received the replacement. However, this receiver was in worse shape than the first one. The front panel was broken, the power button was incredibly difficult to press, the volume knob was crooked, and the bottom metal panel was missing screws and there were pieces rattling inside. The back speakers worked this time, however the front ones did not. It appeared that both items were refurbished. When I called to complain the service representatives were not apologetic, very rude and I had to PAY for a new one since I did not want to wait another month for the replacement.

1
★☆☆☆☆

Absolutely the worst experience with B&H Photo. I ordered a theater sound system as a Christmas gift. There was a large dent in the receiver and the back speakers did not work. I sent it back and ONE MONTH later received the replacement. However, this receiver was in worse shape than the first one. The front panel was broken, the power button was incredibly difficult to press, the volume knob was crooked, and the bottom metal panel was missing screws and there were pieces rattling inside. The back speakers worked this time, however the front ones did not. It appeared that both items were refurbished. When I called to complain the service representatives were not apologetic, very rude and I had to PAY for a new one since I did not want to wait another month for the replacement.

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0 out of 1 people found this review helpful.

.

I have bought several cameras and accessories at B&H over the years. I also bought a 6-disc DVD player several years ago. The staff at B&H, especially in the photo area where I've spent the most time, are just amazing. They can really give you good advice, and not one size fits all. When I was upgrading to a DSLR, I didn't want to spend a fortune, so the sales guy told me what to buy new, vs. what I could buy from their secondhand department to save money.

Recently, a Canon camera that I'd bought had a problem. I knew it was still under factory warranty but could not find the receipt, which Canon requires. I called B&H and they looked up my purchases using my phone number, and within about 3 minutes had sent me a PDF by email of my receipt, which I could print and send in to Canon with the camera! Now that is great service.

2
★★★★★

I have bought several cameras and accessories at B&H over the years. I also bought a 6-disc DVD player several years ago. The staff at B&H, especially in the photo area where I've spent the most time, are just amazing. They can really give you good advice, and not one size fits all. When I was upgrading to a DSLR, I didn't want to spend a fortune, so the sales guy told me what to buy new, vs. what I could buy from their secondhand department to save money.

Recently, a Canon camera that I'd bought had a problem. I knew it was still under factory warranty but could not find the receipt, which Canon requires. I called B&H and they looked up my purchases using my phone number, and within about 3 minutes had sent me a PDF by email of my receipt, which I could print and send in to Canon with the camera! Now that is great service.

Pros: knowledgable staff, great prices

Cons: it's a zoo inside

.

I PURCHASED A KOBY 7INCH UNDERCABINET TV ONLINE,AND IT IS AWESOME.THE SCREEN IS CRYSTAL CLEAR,AND i LOVE IT, EVERYTHING IS SUPERB.THE LAST UNDERCAB TV I PURCHASED LASTED 20 YEARS, AND WAS STILL GOING STRONG.

THE ONLY FLAW WAS THAT i GOT A GREY REMOTE WITH A WHITE TV...... THE REMOTE IS MAGNETIZED
AND ADHERES TO THE FRIDGE NICELY.iF b AND h WOULD SEND ME A WHITE ONE TO MATCH MY DECOR, IT WOULD BE SUPER. I RECOMEND THIS KOBY TO ALL MY FRIENDS(AND ENEMIES) tHANKS b AND H.!!!!

2
★★★★★

I PURCHASED A KOBY 7INCH UNDERCABINET TV ONLINE,AND IT IS AWESOME.THE SCREEN IS CRYSTAL CLEAR,AND i LOVE IT, EVERYTHING IS SUPERB.THE LAST UNDERCAB TV I PURCHASED LASTED 20 YEARS, AND WAS STILL GOING STRONG.

THE ONLY FLAW WAS THAT i GOT A GREY REMOTE WITH A WHITE TV...... THE REMOTE IS MAGNETIZED
AND ADHERES TO THE FRIDGE NICELY.iF b AND h WOULD SEND ME A WHITE ONE TO MATCH MY DECOR, IT WOULD BE SUPER. I RECOMEND THIS KOBY TO ALL MY FRIENDS(AND ENEMIES) tHANKS b AND H.!!!!

Pros: everything

Cons: mounting-a pain

.

The shipping is fabulous for this business. We have made many purchases from here, and we have gotten GREAT prices with free add-ons. Everything arrives quickly and as advertised.

4
★★★★☆

The shipping is fabulous for this business. We have made many purchases from here, and we have gotten GREAT prices with free add-ons. Everything arrives quickly and as advertised.

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I live in Canada and purchased a Canon Vixia HF-10 AVCHD camcorder here last August. I have being trying unsuccessfully to obtain a wide angle conversion lens and found that in fact Canon does not bring these in Canada for some reason.

Found B&H on the internet, and ordered the lens on Monday. It was delivered on Wednesday, including having to pass through a customs broker. Awesome service!

5
★★★★★

I live in Canada and purchased a Canon Vixia HF-10 AVCHD camcorder here last August. I have being trying unsuccessfully to obtain a wide angle conversion lens and found that in fact Canon does not bring these in Canada for some reason.

Found B&H on the internet, and ordered the lens on Monday. It was delivered on Wednesday, including having to pass through a customs broker. Awesome service!

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I purchased my flatscreen TV from the B&H website. The TV itself is incredible and I love it, but the experience of buying it was one of the worst I've ever had. The site advertised a "white glove installation service," which I paid extra for, but on the day of delivery, the deliveryman told me he would only do an installation if I gave him some cash. Like a fool, I gave him $20. He said he had to get tools from his car, left my apartment, and then never came back. When I called B&H, the rep I spoke with was very rude and said I had misunderstood the terms of the delivery (their description on the site was completely misleading), and that the deliveryman himself was in no way affiliated with the company and they would not track him down or give me any sort of refund. I'd never go there again.

0
★☆☆☆☆

I purchased my flatscreen TV from the B&H website. The TV itself is incredible and I love it, but the experience of buying it was one of the worst I've ever had. The site advertised a "white glove installation service," which I paid extra for, but on the day of delivery, the deliveryman told me he would only do an installation if I gave him some cash. Like a fool, I gave him $20. He said he had to get tools from his car, left my apartment, and then never came back. When I called B&H, the rep I spoke with was very rude and said I had misunderstood the terms of the delivery (their description on the site was completely misleading), and that the deliveryman himself was in no way affiliated with the company and they would not track him down or give me any sort of refund. I'd never go there again.

Pros: Good products

Cons: Horrendous customer service

.

I was apprehensive about making my purchase with them since it was a high price item (Nikon SLR) and I had never heard of B & H. But I must say, I was extremely impressed by their service. They called me to verify my order after I placed it. Also, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. Very pleased by their service, definitely will order from there again.

5
★★★★★

I was apprehensive about making my purchase with them since it was a high price item (Nikon SLR) and I had never heard of B & H. But I must say, I was extremely impressed by their service. They called me to verify my order after I placed it. Also, the price dropped on the camera the same day I ordered it and when I called them, they gave me the lower price without me having to ask for it. Very pleased by their service, definitely will order from there again.

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.

I purchased a camera from B & H. Not only were the prices better then everywhere else, they also had free shipping and had here in a timely manner. Very happy with my camera

5
★★★★★

I purchased a camera from B & H. Not only were the prices better then everywhere else, they also had free shipping and had here in a timely manner. Very happy with my camera

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.

A photographer's mecca. B&H is a great photography source. They have hard to find supplies and paper. The staff is very knowledgeable and helpful. B&H is also very helpful if you call in you access via the internet.

5
★★★★★

A photographer's mecca. B&H is a great photography source. They have hard to find supplies and paper. The staff is very knowledgeable and helpful. B&H is also very helpful if you call in you access via the internet.

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I am an avid photography buff. B&H is always honest with me, gets me a good price, and is THE place where everyone orders their equipment. It's the occasional problem that will pop up with any merchant, so don't assume that problems are a regular occurance because I have never had a problem. And now I think I'm going to order a camera lens...see ya!

5
★★★★★

I am an avid photography buff. B&H is always honest with me, gets me a good price, and is THE place where everyone orders their equipment. It's the occasional problem that will pop up with any merchant, so don't assume that problems are a regular occurance because I have never had a problem. And now I think I'm going to order a camera lens...see ya!

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I order Flat Lcd Television. Till today's date i have not got my Television.
They are saying that they have send the Television via their White Gloves delivery service named as "SELECT EXPRESS" and i had no choice to choose any other shipping options from their online website.
I called B&H Photo after couple of days and they are saying that they shipped my Television to "Select Express" and you should get it in few days,
after couple of days i called Select express and they are saying that they have not got my Television from B&H Photo
so i am just bouncing from one place to another with no fault of mine and the money has been debited from my account since past 10 days.
I would never ever recommend B&H PHOTO to any of my friends nor relatives and i would warn you guys too,
They sale stuff cheaper then other retails stores and websites but no wonder as you wont ever get your stuff! BE AWARE AND STAY AWAY FROM B&H PHOTO.

1
★☆☆☆☆

I order Flat Lcd Television. Till today's date i have not got my Television.
They are saying that they have send the Television via their White Gloves delivery service named as "SELECT EXPRESS" and i had no choice to choose any other shipping options from their online website.
I called B&H Photo after couple of days and they are saying that they shipped my Television to "Select Express" and you should get it in few days,
after couple of days i called Select express and they are saying that they have not got my Television from B&H Photo
so i am just bouncing from one place to another with no fault of mine and the money has been debited from my account since past 10 days.
I would never ever recommend B&H PHOTO to any of my friends nor relatives and i would warn you guys too,
They sale stuff cheaper then other retails stores and websites but no wonder as you wont ever get your stuff! BE AWARE AND STAY AWAY FROM B&H PHOTO.

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Business Response:

B&H reply B&H regrets your dissatisfaction and frustration. We are sorry for any confusion and happy to report your television was delivered the day after you posted these comments.
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volume dealer, could care less about you once they ship your order. Sent me a defective camcorder and refused to take return. Now I have a refurbished camcorder since repair, but paid full price for a new one. Double thumbs down to B and H. If I wanted a refurb I would've gone with ubid or similar to save $.

1
★☆☆☆☆

volume dealer, could care less about you once they ship your order. Sent me a defective camcorder and refused to take return. Now I have a refurbished camcorder since repair, but paid full price for a new one. Double thumbs down to B and H. If I wanted a refurb I would've gone with ubid or similar to save $.

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I sent a camera to B & H Photo and it was received and signed for on March 28, 2008. They have lost my camera and will not take any steps to find it. I am very disappointed in their lack of help for a customer. I sent them a camera that they sold to a friend for $1550 and even though the would only give a trade up value of $850 for a camera purchased from them less than a month from the time I sent it back to them, I was willing to take the loss to upgrade. But, it's been a month now since I sent them the camera, and they still have it, and they are saying they can't find it. So I'm sending a letter to the president of B & H PhotoVideo and registering a complaint against them.

1
★☆☆☆☆

I sent a camera to B & H Photo and it was received and signed for on March 28, 2008. They have lost my camera and will not take any steps to find it. I am very disappointed in their lack of help for a customer. I sent them a camera that they sold to a friend for $1550 and even though the would only give a trade up value of $850 for a camera purchased from them less than a month from the time I sent it back to them, I was willing to take the loss to upgrade. But, it's been a month now since I sent them the camera, and they still have it, and they are saying they can't find it. So I'm sending a letter to the president of B & H PhotoVideo and registering a complaint against them.

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I'm very pleased with this store. They have an extremely large selection of equipment and the prices are better than anywhere else. Customer service is excellent and the return policy is fair - I had to return items several times and the process was always smooth. The last time I bought something from B & H, I had to ship it back to them rather than bring it back to the store because I now live in another city, and I liked that they kept me informed on the progress of my return throughout the process. They sent me an email as soon as they received the item, and then sent another email a couple of days later to let me know that the return was processed. They also sent me the RMA very quickly - the same day I emailed them to request one. The store tends to get crowded and there are long lines, but they move very fast. (This may not be as much of an issue now that they've opened the second floor.)

2
★★★★★

I'm very pleased with this store. They have an extremely large selection of equipment and the prices are better than anywhere else. Customer service is excellent and the return policy is fair - I had to return items several times and the process was always smooth. The last time I bought something from B & H, I had to ship it back to them rather than bring it back to the store because I now live in another city, and I liked that they kept me informed on the progress of my return throughout the process. They sent me an email as soon as they received the item, and then sent another email a couple of days later to let me know that the return was processed. They also sent me the RMA very quickly - the same day I emailed them to request one. The store tends to get crowded and there are long lines, but they move very fast. (This may not be as much of an issue now that they've opened the second floor.)

Pros: huge selection, low prices, fair return policy

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I have never been in a store set up like this but when you go you are pleasantly surprised at what you see, a huge conveyot belt brings items to the customers and the staff is excellent. My supervisor told me about this place and they are so knowledgeable about what is wrong with cameras, it is amazing. I like going here and will keep going here in the future.

They specialize in cameras and other cool stuff and I would definitely recommend them because they are professionals when it comes to knowing what is wrong with equipment and they just have to look at it and can tell you what is wrong.

Pros: huge selection
Cons: None I love it here

5
★★★★★

I have never been in a store set up like this but when you go you are pleasantly surprised at what you see, a huge conveyot belt brings items to the customers and the staff is excellent. My supervisor told me about this place and they are so knowledgeable about what is wrong with cameras, it is amazing. I like going here and will keep going here in the future.

They specialize in cameras and other cool stuff and I would definitely recommend them because they are professionals when it comes to knowing what is wrong with equipment and they just have to look at it and can tell you what is wrong.

Pros: huge selection
Cons: None I love it here

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0 out of 1 people found this review helpful.

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Great Store, they are crrently adding a second floor to the Mega B&H store. Everything is in stock good prices, and great service the shipping prices are very in line , very quick delivery .

Thank You B&H for the great service, I own the Canon digital rebel camera, all our photography equipment are from B&H - BH Photo slogan "You go to B&H

2
★★★★★

Great Store, they are crrently adding a second floor to the Mega B&H store. Everything is in stock good prices, and great service the shipping prices are very in line , very quick delivery .

Thank You B&H for the great service, I own the Canon digital rebel camera, all our photography equipment are from B&H - BH Photo slogan "You go to B&H

Pros: Good Prices, fabulious customer service and great prices. Everything is in stock

Cons: Huge store

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Unfortunately I cannot recommend B&H as a store. I went there today to pay cash for two Lecia D-LUX3's, as the website said they had them in stock.

A word of warning, don't come here if you're unsure about what you want. It's a chaotic cattle market and they want to deal with you as quickly as possible.

I waited 15 minutes in line only to be told that they have them in store but they are only shipping them (?!). I asked whether I could pay now and pick them up, as a "ship to pick up", but he wasn't interested in helping me at all and didn't appear in the least bit concerned about losing a $1400 sale. When a store is as unconcerned as this about your business, it's probably sensible to go elsewhere because in my experience, stores with this attitude are also very unhelpful when things go wrong with your purchase.

I told the kid "OK, so I'll go to J&R instead" and he said "OK then" and that was that. So off to J&R I go! I'm sure they'll be more helpful and appreciative of my custom.

1
★★★☆☆

Unfortunately I cannot recommend B&H as a store. I went there today to pay cash for two Lecia D-LUX3's, as the website said they had them in stock.

A word of warning, don't come here if you're unsure about what you want. It's a chaotic cattle market and they want to deal with you as quickly as possible.

I waited 15 minutes in line only to be told that they have them in store but they are only shipping them (?!). I asked whether I could pay now and pick them up, as a "ship to pick up", but he wasn't interested in helping me at all and didn't appear in the least bit concerned about losing a $1400 sale. When a store is as unconcerned as this about your business, it's probably sensible to go elsewhere because in my experience, stores with this attitude are also very unhelpful when things go wrong with your purchase.

I told the kid "OK, so I'll go to J&R instead" and he said "OK then" and that was that. So off to J&R I go! I'm sure they'll be more helpful and appreciative of my custom.

Pros: A large selection, competitive prices

Cons: Chaotic, noisy, not the best atmosphere to receive helpful advice

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Unreal, thats all I can say, had originally planned to buy all my equipment here but was suckered into buying my camera elsewhere for seemingly a lot less money.....I know I'll regret this at some stage in the future. When I did venture into B&H I had my eyes open to an gadget geeks heaven....the place is alive. Overhead cable and trolley systems delivering equipment to the cashiers, extremely knowledgable staff, a range of equipment that is to be marvelled at........do not but you electronic equipment anywhere else

2
★★★★★

Unreal, thats all I can say, had originally planned to buy all my equipment here but was suckered into buying my camera elsewhere for seemingly a lot less money.....I know I'll regret this at some stage in the future. When I did venture into B&H I had my eyes open to an gadget geeks heaven....the place is alive. Overhead cable and trolley systems delivering equipment to the cashiers, extremely knowledgable staff, a range of equipment that is to be marvelled at........do not but you electronic equipment anywhere else

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B&H has the best prices and the biggest selection of photo and video equipment. Their customer service reps are extremely knowledgable, and they have a great selection of used equipment. The store can get very busy and the commotion can be overwhelming, but the prices are the lowest and they are conveniently located near Penn Station.

5
★★★★★

B&H has the best prices and the biggest selection of photo and video equipment. Their customer service reps are extremely knowledgable, and they have a great selection of used equipment. The store can get very busy and the commotion can be overwhelming, but the prices are the lowest and they are conveniently located near Penn Station.

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Their store is even more impressive than their website. They have hundreds of Cameras, lenses and accessories lined up and its hard not to find what you're looking for there. Add to that the really knowledgeable guys behind the counter, it is a real pleasure to actually go into the store and buy the camera equipment you want.

5
★★★★★

Their store is even more impressive than their website. They have hundreds of Cameras, lenses and accessories lined up and its hard not to find what you're looking for there. Add to that the really knowledgeable guys behind the counter, it is a real pleasure to actually go into the store and buy the camera equipment you want.

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An experience in its own rite. Shopping at B&H Photo Video is quite fun. From helpful salespersons to watching what you just purchased dangling from the overhead conveyor belt on its way to the cashier. Their prices are a tad high compared to online, but knowing that you can walk back in should you need to return something is handy. They also develop pictures.

PROS: Knowledgeable staff & good selection
CONS: Prices

4
★★★★☆

An experience in its own rite. Shopping at B&H Photo Video is quite fun. From helpful salespersons to watching what you just purchased dangling from the overhead conveyor belt on its way to the cashier. Their prices are a tad high compared to online, but knowing that you can walk back in should you need to return something is handy. They also develop pictures.

PROS: Knowledgeable staff & good selection
CONS: Prices

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The mecca of photography stores. It's like a temple of worship for all camera buffs. Everything you ever wanted to have or learn about photography this is the store to go.The film is pretty cheap and the staff know what they're talking about. They also give you free candy. Don't ask me why.

4
★★★★☆

The mecca of photography stores. It's like a temple of worship for all camera buffs. Everything you ever wanted to have or learn about photography this is the store to go.The film is pretty cheap and the staff know what they're talking about. They also give you free candy. Don't ask me why.

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Are you in the market for a new camera, tv, stereo, camcorder, home or personal audio products? Then look no further than B & H Photo - Video. They have many brands to choose from. Every thing you can possibly think of buying for home in the photo and video category, you will find here. The service is great. They are opened Monday through Sunday and have great prices.

4
★★★★☆

Are you in the market for a new camera, tv, stereo, camcorder, home or personal audio products? Then look no further than B & H Photo - Video. They have many brands to choose from. Every thing you can possibly think of buying for home in the photo and video category, you will find here. The service is great. They are opened Monday through Sunday and have great prices.

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I have been a customer of B&H for 15 years; in the New York Store, online and on telephone. The people who work there know their merchandise. They are busy but helpful. When I have required over night delivery, B&H has had a 'can do' attitude. I never worry about receiving my shipment on time because B&H always delivers. What else could I want?

PROS: Large Inventory, Good Service
CONS:

5
★★★★★

I have been a customer of B&H for 15 years; in the New York Store, online and on telephone. The people who work there know their merchandise. They are busy but helpful. When I have required over night delivery, B&H has had a 'can do' attitude. I never worry about receiving my shipment on time because B&H always delivers. What else could I want?

PROS: Large Inventory, Good Service
CONS:

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This place is big, stocks a huge selection of camera and video equipment, and is chock full of knowledgeable salespeople. Its a professionals playground which is why so many of them come to shop here. However, the everyday consumer (like myself) can also find a wealth of knowledge and the products that they want to buy here. If you do purchase here this place is honest and straightforward unlike the small camera shops on the streets of New York that prey on unknowing consumers and tourists.

PROS: Large store, huge selection, informed salespeople.
CONS: Pricing is good but not always the best.

5
★★★★★

This place is big, stocks a huge selection of camera and video equipment, and is chock full of knowledgeable salespeople. Its a professionals playground which is why so many of them come to shop here. However, the everyday consumer (like myself) can also find a wealth of knowledge and the products that they want to buy here. If you do purchase here this place is honest and straightforward unlike the small camera shops on the streets of New York that prey on unknowing consumers and tourists.

PROS: Large store, huge selection, informed salespeople.
CONS: Pricing is good but not always the best.

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I was looking for special photographic paper and this place had it in stock! I'm really statisfied with the amount professional stock developing paper they have available. They even have the flex in stock too! It's crazy how many people are there working in their different departments. You'll find anything related to photography in here. The staff is blunt, and efficient in telling you where to go and where to get it.

5
★★★★★

I was looking for special photographic paper and this place had it in stock! I'm really statisfied with the amount professional stock developing paper they have available. They even have the flex in stock too! It's crazy how many people are there working in their different departments. You'll find anything related to photography in here. The staff is blunt, and efficient in telling you where to go and where to get it.

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You can find everything you need at this large photo supply shop. The lines are always really long to check out, but that is the only downfall. The prices here are great, one of the best in the city for photographers. The staff is helpfull.

4
★★★★☆

You can find everything you need at this large photo supply shop. The lines are always really long to check out, but that is the only downfall. The prices here are great, one of the best in the city for photographers. The staff is helpfull.

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B & H Photo is the world's largest Photo retailer. They offer cameras, film and all the other goodies you need to take great photos.

The selection is excellent and the service is fast. Prices are very competitve. They have been in business for over 25 years and you can trust them to give you quality products.

4
★★★★☆

B & H Photo is the world's largest Photo retailer. They offer cameras, film and all the other goodies you need to take great photos.

The selection is excellent and the service is fast. Prices are very competitve. They have been in business for over 25 years and you can trust them to give you quality products.

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This is where all the professional video/film/photography people go to get their equipment, so they must know something. They have absolutely everything in stock, and if they don't have it, they'll find somewhere else in the city that does. Little confusing to manuever around, but totally worth it

4
★★★★☆

This is where all the professional video/film/photography people go to get their equipment, so they must know something. They have absolutely everything in stock, and if they don't have it, they'll find somewhere else in the city that does. Little confusing to manuever around, but totally worth it

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B & H has a huge selection of equipment for all your photo needs and at good prices. They also sell video and computer equipment. If you are in the market for used items, they sell that also on the second floor. The place can get pretty busy but the staff is really knowledgable.

They are open everyday except SATURDAY!!!

4
★★★★☆

B & H has a huge selection of equipment for all your photo needs and at good prices. They also sell video and computer equipment. If you are in the market for used items, they sell that also on the second floor. The place can get pretty busy but the staff is really knowledgable.

They are open everyday except SATURDAY!!!

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This amazing place, run by Hassidic Jews is surreal, with it frenzied but organized sales floor and overhead conveyor belts whizzing purchases to the dozen jaded cashiers. There's a reason: the selection, and prices, are the best in the city for cameras, videocams, digital cameras, lighting, tripods and much more. It's best to go in already knowing what you want or you might find yourself dangling from the conveyor belt.

2
★★★★☆

This amazing place, run by Hassidic Jews is surreal, with it frenzied but organized sales floor and overhead conveyor belts whizzing purchases to the dozen jaded cashiers. There's a reason: the selection, and prices, are the best in the city for cameras, videocams, digital cameras, lighting, tripods and much more. It's best to go in already knowing what you want or you might find yourself dangling from the conveyor belt.

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There's something to be said for a store where the things that you buy are borne to the cash register along an overhead conveyor belt. B&H is a wild place...crowded, harried, packed with the latest in greatest in cameras and photographic equipment. One of my favorite areas of the store is the used department, on the second floor. The folks who work up there are friendly and really know their stuff.

2
★★★★☆

There's something to be said for a store where the things that you buy are borne to the cash register along an overhead conveyor belt. B&H is a wild place...crowded, harried, packed with the latest in greatest in cameras and photographic equipment. One of my favorite areas of the store is the used department, on the second floor. The folks who work up there are friendly and really know their stuff.

Pros: great selection

Cons: very crowded

 

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