Best Value Electronics Of Ny

★☆☆☆☆

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Nyclan

226 West 4th Street New York, NY

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133 W 19th St 1 New York, NY

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Con company!

I bought an iPhone 3g which seemed to be working fine in the store, but when I got home and connected it to the laptop in order to update the software, it turned out to be a locked phone, for no further use. I tried to return it the day after, but they refused to take it back, or even say anything at all. Whenever I tried to convince the conman this was not okay for an expensive phone, not to work, he just ignored me. So I told him he could either take it back or I'd just swap it with something else on my way out of the store, he got really furios, and unpleasant.

I left the place with lost money and a useless phone :(

The worse service and experience I've had with a salesman/conman in my life, I wouldn't recommend that rat's nest to anybody.

I talked with an officer on the street that same day, who told me the place might pull the plug any day soon, since they've received lot's of bad reports already, and I wish it'd happen very soon!

1
★☆☆☆☆

Con company!

I bought an iPhone 3g which seemed to be working fine in the store, but when I got home and connected it to the laptop in order to update the software, it turned out to be a locked phone, for no further use. I tried to return it the day after, but they refused to take it back, or even say anything at all. Whenever I tried to convince the conman this was not okay for an expensive phone, not to work, he just ignored me. So I told him he could either take it back or I'd just swap it with something else on my way out of the store, he got really furios, and unpleasant.

I left the place with lost money and a useless phone :(

The worse service and experience I've had with a salesman/conman in my life, I wouldn't recommend that rat's nest to anybody.

I talked with an officer on the street that same day, who told me the place might pull the plug any day soon, since they've received lot's of bad reports already, and I wish it'd happen very soon!

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Bought laptop "new" with viruses PRE LOADED on it. Totally ridiculous. These were NOT programs installed by the manufacturer. The box had clearly been open before and I spent 3 hours fixing the problems before I could even use the thing without getting insane pop ups. Note: this was not adware, it was malware, I wasn't even connected to the internet when I turned it on. Horrible customer service, extremely rude and no return policy. There is really no reason to waste your time at this place. They're very pushy as well.. don't get sucked in.

0
★☆☆☆☆

Bought laptop "new" with viruses PRE LOADED on it. Totally ridiculous. These were NOT programs installed by the manufacturer. The box had clearly been open before and I spent 3 hours fixing the problems before I could even use the thing without getting insane pop ups. Note: this was not adware, it was malware, I wasn't even connected to the internet when I turned it on. Horrible customer service, extremely rude and no return policy. There is really no reason to waste your time at this place. They're very pushy as well.. don't get sucked in.

Pros: Learned a good lesson

Cons: Got ripped off

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I recently purchased an extension cord from this place. Before the purchase, I hesitated to buy it because of the exorbitant price ($19.99 compared to $5.91 on Amazon) and they did not have exactly what I was looking for. The sales rep told me I could always try it and return it later. The key word is "return". I just tried returning it and the manager said he would not. Their policy is exchanges only. Not only is that highly irritating, but the manager was very rude and started mocking me when I told him it was his own sales rep that made this claim. I always prefer supporting local business over big companies, but I'd highly recommend not supporting this one.

0
★☆☆☆☆

I recently purchased an extension cord from this place. Before the purchase, I hesitated to buy it because of the exorbitant price ($19.99 compared to $5.91 on Amazon) and they did not have exactly what I was looking for. The sales rep told me I could always try it and return it later. The key word is "return". I just tried returning it and the manager said he would not. Their policy is exchanges only. Not only is that highly irritating, but the manager was very rude and started mocking me when I told him it was his own sales rep that made this claim. I always prefer supporting local business over big companies, but I'd highly recommend not supporting this one.

 

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