Dun-Rite Sewer & Drains

★★☆☆☆

Home Construction & Remodeling

Home Construction & Remodeling
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Rude, unreliable and unprofessional. I called for service @ 7am on a Saturday because my cesspool had backed up into my basement. I was told curtly, someone would be over between 11am and 3pm. At 3pm I called to confirm someone was still coming and rudely told yes. At 4:30pm I called again and this time got an anwering machine which said they would return the call shortly. I left a message that said please let me know if someone was coming or not, as I was having company on Sunday, and if they couldn't make it, I would call another company. No call, No show, No nothing. DON'T USE THIS COMPANY

1
★☆☆☆☆

Rude, unreliable and unprofessional. I called for service @ 7am on a Saturday because my cesspool had backed up into my basement. I was told curtly, someone would be over between 11am and 3pm. At 3pm I called to confirm someone was still coming and rudely told yes. At 4:30pm I called again and this time got an anwering machine which said they would return the call shortly. I left a message that said please let me know if someone was coming or not, as I was having company on Sunday, and if they couldn't make it, I would call another company. No call, No show, No nothing. DON'T USE THIS COMPANY

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.

made believe they were another company. Called 4 Seasons Cesspool (had receipt from last time), and Dun-rite shows up. I asked if they were indeed 4 Seasons and they said yes. Liars! I showed them where the septic was, and the vicinity of the 2 pools They couldn't find the pools, said I had to go to the town and have them give me a copy of the builders specs. They suggested I put in a tubing so i don't have to pay for digging anymore. i have heard that is good. They took a fricking sledge hammer and bar and put a hole in the cover/tank. They filled in areas with dirt. When they finished emptying the tank they asked for a hose. Proceeded to clear all the equipment they used in the tank in my driveway. WTF that is hazzardous stuff. It stunk for days! I kept trying to wash down the entire driveway with clorox. The emptying also seemed very short. Went to town hall and got the info, the woman there was puzzled and said they are the experts. I called Deep Impact. now that is a great company. I didn't tell them the entire story Just that I was concerned the way they couldn't find the pools and the sledge hammer. i was worried about integrity of tank. They also found the pools right away. the tubing in the septic is wrong. You can't get to the sludge. It needs to be a riser. The tubes go into the pools. They cleared all away and showed me, my tank was only emptied of water, sludge remained. That is the part that needs to be emptied, we would have had major issues and possibly tank replacement. Deep Impact put in the riser, new cover. My tank was good - just missed the tank (those idiots). cleared and treated the pools and put the tubing in the pools. Never use Dun-rite they do not know what they are doing, or maybe the and are cheating people!

1
★☆☆☆☆

made believe they were another company. Called 4 Seasons Cesspool (had receipt from last time), and Dun-rite shows up. I asked if they were indeed 4 Seasons and they said yes. Liars! I showed them where the septic was, and the vicinity of the 2 pools They couldn't find the pools, said I had to go to the town and have them give me a copy of the builders specs. They suggested I put in a tubing so i don't have to pay for digging anymore. i have heard that is good. They took a fricking sledge hammer and bar and put a hole in the cover/tank. They filled in areas with dirt. When they finished emptying the tank they asked for a hose. Proceeded to clear all the equipment they used in the tank in my driveway. WTF that is hazzardous stuff. It stunk for days! I kept trying to wash down the entire driveway with clorox. The emptying also seemed very short. Went to town hall and got the info, the woman there was puzzled and said they are the experts. I called Deep Impact. now that is a great company. I didn't tell them the entire story Just that I was concerned the way they couldn't find the pools and the sledge hammer. i was worried about integrity of tank. They also found the pools right away. the tubing in the septic is wrong. You can't get to the sludge. It needs to be a riser. The tubes go into the pools. They cleared all away and showed me, my tank was only emptied of water, sludge remained. That is the part that needs to be emptied, we would have had major issues and possibly tank replacement. Deep Impact put in the riser, new cover. My tank was good - just missed the tank (those idiots). cleared and treated the pools and put the tubing in the pools. Never use Dun-rite they do not know what they are doing, or maybe the and are cheating people!

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.

been using them for years. but, everytime about 2 weeks after i have to call them back and they have to redo the job. it usually lasts for 21/2-3 years. ok, no problem. i am very loyal and called them for the next aeration acid and drain. 2 weeks later the same thing. ok. no problem... 3 years later, they came i paid, 2 weeks later they fixed but, 3 weeks later problems.. the pool is full to the brim. i called and spoke to the man who always answers, and he said i probably needed new pools. said he would come and drain 1000 gallons foe 125.00. told him i paid already but he told me he has to pay for truck and men. o k nice, but i paid already. he refused and i am with cesspool problems. had to call someone else, the drained 1000 gal. for 145.00 and i am set for 3 years. dun-rite, u should be ashamed of yourselves in this day and age. how could you be so independent as to even think about losing customers. is business that good? i usually don't spend time with this, but u made a fool of me to top it off, so i have to.

1
★☆☆☆☆

been using them for years. but, everytime about 2 weeks after i have to call them back and they have to redo the job. it usually lasts for 21/2-3 years. ok, no problem. i am very loyal and called them for the next aeration acid and drain. 2 weeks later the same thing. ok. no problem... 3 years later, they came i paid, 2 weeks later they fixed but, 3 weeks later problems.. the pool is full to the brim. i called and spoke to the man who always answers, and he said i probably needed new pools. said he would come and drain 1000 gallons foe 125.00. told him i paid already but he told me he has to pay for truck and men. o k nice, but i paid already. he refused and i am with cesspool problems. had to call someone else, the drained 1000 gal. for 145.00 and i am set for 3 years. dun-rite, u should be ashamed of yourselves in this day and age. how could you be so independent as to even think about losing customers. is business that good? i usually don't spend time with this, but u made a fool of me to top it off, so i have to.

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.

They pumped, Hydrojetted and then supposedly put acid in my cesspool while I was inside flushing the toilet for them.( never saw a container) Now 2 months later pool is full again and they say no warranty on specials. The guy we got now is giving us a year for the same price.

1
★☆☆☆☆

They pumped, Hydrojetted and then supposedly put acid in my cesspool while I was inside flushing the toilet for them.( never saw a container) Now 2 months later pool is full again and they say no warranty on specials. The guy we got now is giving us a year for the same price.

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.

NOT dun -rite only empted out 1/4 of the septic tank and replaced lid, I opened it to check , Busted , If you use these crooks you must stand out there and watch them do what they said they would . Id recommend using someone else

1
★☆☆☆☆

NOT dun -rite only empted out 1/4 of the septic tank and replaced lid, I opened it to check , Busted , If you use these crooks you must stand out there and watch them do what they said they would . Id recommend using someone else

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1 out of 1 people found this review helpful.

.

Great Service They saved me a Ton of money!

Ihad a great expierience with Dunrite. They came and pumped my cesspool for less than they quoted me on the phone saying they over estimated the job! What honesty!

I would definitly use their services again.

5
★★★★★

Great Service They saved me a Ton of money!

Ihad a great expierience with Dunrite. They came and pumped my cesspool for less than they quoted me on the phone saying they over estimated the job! What honesty!

I would definitly use their services again.

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0 out of 1 people found this review helpful.

.

Waited all day, kept being told they would be coming within the hour. Finally, two very rude men showed up insisting on a completely different price than I was quoted. Poor customer service. Will find a different company rather than deal with them

1
★☆☆☆☆

Waited all day, kept being told they would be coming within the hour. Finally, two very rude men showed up insisting on a completely different price than I was quoted. Poor customer service. Will find a different company rather than deal with them

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.

Thank you so much Fred and the DUnrite Cesspool Team!

Your freidnly and helpful service was such a relief when my cespool was backing up before the holidays. They rearranged their schedule to accomodate DID NOT over charge and did an excellent job.

We would recomend them to any friend family member or co worker.

Thanks again. This si the least i could do for being so helpful and timely.

5
★★★★★

Thank you so much Fred and the DUnrite Cesspool Team!

Your freidnly and helpful service was such a relief when my cespool was backing up before the holidays. They rearranged their schedule to accomodate DID NOT over charge and did an excellent job.

We would recomend them to any friend family member or co worker.

Thanks again. This si the least i could do for being so helpful and timely.

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1 out of 2 people found this review helpful.

.

Two men came and they said they emptied out my cesspool and they said I had a clog so they opened my main line down in the basement and used three of mine buckets (which they filled up) and they asked me to use my hose but did not tell me they would use it to stick inside the pipe so two hoses had to be throw away plus they left a five foot pool of black sludge on the floor and walls. The buckets were left and they didn't even try to cleanup the pool of sludge and waste, they just left and charged me for the Aeration Treatment. Insult to injury! I had to empty the buckets and cleanup the pool they left. I called a plumber and he told me that they didnot empty the cesspool and he replaced the waste pipe that they Aerated. If you want a company to ruin your clean house and use your materials and charge you for services that they don't complete, then this company is for you. I would not recommend this company to anyone.

1
★☆☆☆☆

Two men came and they said they emptied out my cesspool and they said I had a clog so they opened my main line down in the basement and used three of mine buckets (which they filled up) and they asked me to use my hose but did not tell me they would use it to stick inside the pipe so two hoses had to be throw away plus they left a five foot pool of black sludge on the floor and walls. The buckets were left and they didn't even try to cleanup the pool of sludge and waste, they just left and charged me for the Aeration Treatment. Insult to injury! I had to empty the buckets and cleanup the pool they left. I called a plumber and he told me that they didnot empty the cesspool and he replaced the waste pipe that they Aerated. If you want a company to ruin your clean house and use your materials and charge you for services that they don't complete, then this company is for you. I would not recommend this company to anyone.

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1 out of 1 people found this review helpful.

.

In the past 4 months I've had to call these guys back twice. I lift the lid on my cesspool and the paper is all the way to the top. There are only two people in my home. I've paid Dun-Rite hundreds of dollars and they still haven't emptied my tank, meanwhile they have charged me to remove 2000+ gallons! The man who answers the phone is RUDE and said he would send the drive back but he hasn't, it's been two weeks. I will be taking him to court and contacting the Better Business Bureau.

My advice- unless you stand out there and watch them empty your tank, don't hire these rude thieves.

1
★☆☆☆☆

In the past 4 months I've had to call these guys back twice. I lift the lid on my cesspool and the paper is all the way to the top. There are only two people in my home. I've paid Dun-Rite hundreds of dollars and they still haven't emptied my tank, meanwhile they have charged me to remove 2000+ gallons! The man who answers the phone is RUDE and said he would send the drive back but he hasn't, it's been two weeks. I will be taking him to court and contacting the Better Business Bureau.

My advice- unless you stand out there and watch them empty your tank, don't hire these rude thieves.

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1 out of 1 people found this review helpful.

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For Many years they failed to advise that we had another cesspool so they could make money Pumping the smaller one. Not very Timely and Not Friendly at all.

5
★★★★★

For Many years they failed to advise that we had another cesspool so they could make money Pumping the smaller one. Not very Timely and Not Friendly at all.

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2 out of 2 people found this review helpful.

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Last winter my cesspool collapsed, I called Dun-rite. Thei estimate was pretty much on target with the rest but I wanted to keep wtih someone local. They were great! I was not sure where our pool was, they came out and found it and I was actually standing on it. Alarmingly, the cover disintergrated and I was standing right over the pool! The installed a new cesspool fast, caved in the old. Fast wonderful and priced right!

5
★★★★★

Last winter my cesspool collapsed, I called Dun-rite. Thei estimate was pretty much on target with the rest but I wanted to keep wtih someone local. They were great! I was not sure where our pool was, they came out and found it and I was actually standing on it. Alarmingly, the cover disintergrated and I was standing right over the pool! The installed a new cesspool fast, caved in the old. Fast wonderful and priced right!

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0 out of 3 people found this review helpful.

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