Jb's Bar Bq

★★★☆☆

About Jb's Bar Bq

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Food

Food
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Buddy's Barbecue Llc

1016 Main St Goodland, FL

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Buddy's Barbecue Llc

1016 Main St Goodland, FL

3.0 2
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I agree our encounter was very unfortunate. The restaurant was packed that night, and there was indeed a delay in your order, for which I generously apologized. When I brought your meal approx. 25 minutes later you were so furious. You then insisted your meal was cold. I took your word for it and again apologized, but in a very irrate manner you wanted your money back. I immediately refunded your money, however, you felt the need to continue to be rude and disrespectful to me and my staff. I tried my best to correct a bad situation, the customer is always right.You didn't get the opportunity to try the food, yet you make such serious accusations. It was an unfortunate incident, and I again apologize. If you are ever in the area and would like some good bbq, please do stop in. Thank you for your comments.

2
★★★★★

I agree our encounter was very unfortunate. The restaurant was packed that night, and there was indeed a delay in your order, for which I generously apologized. When I brought your meal approx. 25 minutes later you were so furious. You then insisted your meal was cold. I took your word for it and again apologized, but in a very irrate manner you wanted your money back. I immediately refunded your money, however, you felt the need to continue to be rude and disrespectful to me and my staff. I tried my best to correct a bad situation, the customer is always right.You didn't get the opportunity to try the food, yet you make such serious accusations. It was an unfortunate incident, and I again apologize. If you are ever in the area and would like some good bbq, please do stop in. Thank you for your comments.

Pros: Best BBQ in the region

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This place is a joke! We waited about an hour for cold food and our order wasnt right. When I told the owners wife my food was cold she treated me as if I did something wrong. ARE YOU SERIOUS??? 2 families that came in 15 minutes after us ate first, one family ate and was gone before our food was even ready. There answer for the people being fed before us, was we ordered fried food. The other families ordered what we ordered. I didn't know a order of fries was a timely task. I don't see the reason behind waiting an hour and getting cold food, do you? Then theres the lady that rings everyone up( heavyset) that got an attitude with us because we wanted to leave and wanted our money back. Im sorry I thought I was the customer??? Why would you laugh and argue with a customer. And the owners wife instead of telling the lady to shut her mouth encouraged this. The owner stood in the back telling them to stop and apologized to me. An apology consists of you walking over to me and shaking my hand and saying sorry, not voicing it over some lady yelling at me. I don't know if this is how you treat your customers or if you think your food is THAT good that you can mistreat your customers, but your pull pork was bland and your chopped BBQ was disgusting. You didn't make it in Danbury, Connecticut because your service SUCKED! Thank you for your time! PLEASE DO NOT WASTE YOUR TIME WITH THIS PLACE.

0
★☆☆☆☆

This place is a joke! We waited about an hour for cold food and our order wasnt right. When I told the owners wife my food was cold she treated me as if I did something wrong. ARE YOU SERIOUS??? 2 families that came in 15 minutes after us ate first, one family ate and was gone before our food was even ready. There answer for the people being fed before us, was we ordered fried food. The other families ordered what we ordered. I didn't know a order of fries was a timely task. I don't see the reason behind waiting an hour and getting cold food, do you? Then theres the lady that rings everyone up( heavyset) that got an attitude with us because we wanted to leave and wanted our money back. Im sorry I thought I was the customer??? Why would you laugh and argue with a customer. And the owners wife instead of telling the lady to shut her mouth encouraged this. The owner stood in the back telling them to stop and apologized to me. An apology consists of you walking over to me and shaking my hand and saying sorry, not voicing it over some lady yelling at me. I don't know if this is how you treat your customers or if you think your food is THAT good that you can mistreat your customers, but your pull pork was bland and your chopped BBQ was disgusting. You didn't make it in Danbury, Connecticut because your service SUCKED! Thank you for your time! PLEASE DO NOT WASTE YOUR TIME WITH THIS PLACE.

Pros: ?

Cons: terrible SERVICE

 

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