The Salon Professional Academy

★★★☆☆
Beautiful Careers Start Here
  • 2309 Eggert Rd

    Tonawanda, NY 14150

    Map & Directions
  • 716-833-8772

About The Salon Professional Academy

Categories
Hours
9am - 9pm
Reservations
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Education

Education
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I have gone to this teaching school for over a year. Most of the
students do a good job. Be prepared to be there a while if you are getting a color. They also have other services including nails, pedicures, and make-up sales and application.

Unfortunately, I will not return there because of "bad attitude" at the front desk" They charged me incorrectly after I had paid using my debit card. I did get the credit(money) back into my account.48 hours later. However, the cavalier attitude from one young woman upset me so much because it took my time. I will never return. They do an
adequate job on hair,, but they have lousy customer service. I do not tolerate bad attitudes when I spend my money....they are just students. However, they are gaining experience with real people and I always tipped well. I give it no stars, but this site says I have to give it at least one.

1
★☆☆☆☆

I have gone to this teaching school for over a year. Most of the
students do a good job. Be prepared to be there a while if you are getting a color. They also have other services including nails, pedicures, and make-up sales and application.

Unfortunately, I will not return there because of "bad attitude" at the front desk" They charged me incorrectly after I had paid using my debit card. I did get the credit(money) back into my account.48 hours later. However, the cavalier attitude from one young woman upset me so much because it took my time. I will never return. They do an
adequate job on hair,, but they have lousy customer service. I do not tolerate bad attitudes when I spend my money....they are just students. However, they are gaining experience with real people and I always tipped well. I give it no stars, but this site says I have to give it at least one.

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I just booked a manicure and let me start off by saying the customer service is horrible! The receptionist was very unprofessional and made it seem as though I were bothering her by scheduling an appointment. She then proceeded to tell me I was booked for my treatment and she didnt even ask me what time I wanted to come in! Then when I asked her what time she was very rude! I hope the people who provide the service are better than the receptionist or I will walk striaght out the door!

2
★★☆☆☆

I just booked a manicure and let me start off by saying the customer service is horrible! The receptionist was very unprofessional and made it seem as though I were bothering her by scheduling an appointment. She then proceeded to tell me I was booked for my treatment and she didnt even ask me what time I wanted to come in! Then when I asked her what time she was very rude! I hope the people who provide the service are better than the receptionist or I will walk striaght out the door!

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I went to TSPA the other day, and I have to admit I was a bit scared going there because of the preconceived notion of knowing that this is "just a school and the students are not professionals". But, I gave it a try...and I was pleasantly surprised!
I received an excellent service, was treated very nicely and I got the reasults I wanted.
I have had a bad experience at a high-end salon I used to go to, and honestly, this place, in my eyes is better than the high-end salon. Maybe it is because I actually got what I requested:)
Carolyn, who did my hair at The salon professional academy was a sweetie! I was very pleased with the highlights and haircut she gave me. I would really reccomend her to all my friends! She really took her time and made sure it was what I wanted.
And if you are worried about this being "just a school", do not worry, they will not let you leave looking rediculous :) Even before they start anything, they have their educators look at the plan for your hair to make sure it is the right thing for you. They also come and check on you at the end and if there is a mistake, they will make sure you leave happy. These girls/guys are students, yes...and I think THAT is also why they work extra hard to make sure they do a good job. They know they need to prove themselves and gain the respect and confidence of their customers.
I am deffinetly coming back and maybe next time I will try some of their other services as well (ex.manicures-excellent prices!) :))

So here are my two cents for you all:)
go for it!

5
★★★★★

I went to TSPA the other day, and I have to admit I was a bit scared going there because of the preconceived notion of knowing that this is "just a school and the students are not professionals". But, I gave it a try...and I was pleasantly surprised!
I received an excellent service, was treated very nicely and I got the reasults I wanted.
I have had a bad experience at a high-end salon I used to go to, and honestly, this place, in my eyes is better than the high-end salon. Maybe it is because I actually got what I requested:)
Carolyn, who did my hair at The salon professional academy was a sweetie! I was very pleased with the highlights and haircut she gave me. I would really reccomend her to all my friends! She really took her time and made sure it was what I wanted.
And if you are worried about this being "just a school", do not worry, they will not let you leave looking rediculous :) Even before they start anything, they have their educators look at the plan for your hair to make sure it is the right thing for you. They also come and check on you at the end and if there is a mistake, they will make sure you leave happy. These girls/guys are students, yes...and I think THAT is also why they work extra hard to make sure they do a good job. They know they need to prove themselves and gain the respect and confidence of their customers.
I am deffinetly coming back and maybe next time I will try some of their other services as well (ex.manicures-excellent prices!) :))

So here are my two cents for you all:)
go for it!

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I have gone to some of the areas best salons and spas. And I have to say that the experience here is just as fabulous, but at a small fraction of the price!

5
★★★★★

I have gone to some of the areas best salons and spas. And I have to say that the experience here is just as fabulous, but at a small fraction of the price!

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