Hudson Crossing Apartments

★☆☆☆☆
  • 400 W 37th St

    New York, NY 10018

    Map & Directions
  • 212-563-8000

About Hudson Crossing Apartments

Details
Hours
Mon 9am-6pm, Thu-Fri 9am-6pm, Tue 9am-7pm, Wed 10am-6pm, Sat 10am-5pm

Real Estate

Real Estate
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After escaping the city for a winter I moved in to my girlfriends apartment here. Firstly we went to the management office to add me to the lease, they told us there wasn't a reason to but had me fill out the paperwork. Despite 3 email reminders, they never filed it, which affected my credit when I went to apply for a small loan as I couldn't show that I was currently paying the large monthly amount that was my rent.\n\nCome the end of the lease and we're excited to move out, our decision only bolstered by the fact that they wanted to raise our rent about 15% (about $300/mo) When told we were moving out they offered to removed this, which is pretty scammy to begin with.\n\nFor move out they told us that nobody was available for a walkthrough, but they didn't have to come look at the apt, just to clean up and leave the keys. We cleaned the place spotless and left. Come a week later we get a notice that they've charged $275 for painting and cleaning. No damages from us, beyond wear and tear and much of it was cleaner than was received, yet they claim it needed cleaning and painting.\n\nNow in the process of trying to receive our money we're getting the runaround, endless loops calls to the same people, and they're now telling us that because we didn't do a walkthrough (which we were told wasn't possible) that we couldn't get our money back. They tried to make us feel better by saying everyone gets charged cleaning and painting, and really it's more of a ""fee"" even though there's most definitely no mention in the lease. It's looking like the only way we'll receive the money is to take them to court.\n\nWe also had several service requests for a broken latch on our dishwasher ignored.

0
★☆☆☆☆

After escaping the city for a winter I moved in to my girlfriends apartment here. Firstly we went to the management office to add me to the lease, they told us there wasn't a reason to but had me fill out the paperwork. Despite 3 email reminders, they never filed it, which affected my credit when I went to apply for a small loan as I couldn't show that I was currently paying the large monthly amount that was my rent.\n\nCome the end of the lease and we're excited to move out, our decision only bolstered by the fact that they wanted to raise our rent about 15% (about $300/mo) When told we were moving out they offered to removed this, which is pretty scammy to begin with.\n\nFor move out they told us that nobody was available for a walkthrough, but they didn't have to come look at the apt, just to clean up and leave the keys. We cleaned the place spotless and left. Come a week later we get a notice that they've charged $275 for painting and cleaning. No damages from us, beyond wear and tear and much of it was cleaner than was received, yet they claim it needed cleaning and painting.\n\nNow in the process of trying to receive our money we're getting the runaround, endless loops calls to the same people, and they're now telling us that because we didn't do a walkthrough (which we were told wasn't possible) that we couldn't get our money back. They tried to make us feel better by saying everyone gets charged cleaning and painting, and really it's more of a ""fee"" even though there's most definitely no mention in the lease. It's looking like the only way we'll receive the money is to take them to court.\n\nWe also had several service requests for a broken latch on our dishwasher ignored.

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Warning, Hudson Crossing is a trap. They raised my rent by 24%-30% (1 year lease/2 year lease) after the first year. The leasing agent is very misleading and will say anything to get you to sign a lease. She lied about how much the rent would increase after the first year (she said no more than $50-100), she lied and said you could bring guests to the gym, and she did not disclose to me that although my apartment is rent stabilized, the legal registered rent is over $5,200 on a STUDIO I was paying $1965 for (therefore they can increase the rent as much as they want as long as it's below the legal registered rent). They advertise a ""state of the art"" gym, but the equipment is wobbly and very poorly maintained. Lastly, they do not inform you that 100 of the building's 250 apartments are what they call ""corporate housing"" - but it's really just a legal loophole they've found to turn the building into a short-term hotel for tourists. Every day you will see tourists dragging in tons of luggage. They bumble around the elevators and occupy the front desk staff endlessly. There are so many tourists staying there that the doorman can't keep track of who is who, so guests never get announced, they just get sent up. All of this is to say, Hudson Crossing is not a ""luxury"" building, except for the price. I'm just happy to be leaving

0
★☆☆☆☆

Warning, Hudson Crossing is a trap. They raised my rent by 24%-30% (1 year lease/2 year lease) after the first year. The leasing agent is very misleading and will say anything to get you to sign a lease. She lied about how much the rent would increase after the first year (she said no more than $50-100), she lied and said you could bring guests to the gym, and she did not disclose to me that although my apartment is rent stabilized, the legal registered rent is over $5,200 on a STUDIO I was paying $1965 for (therefore they can increase the rent as much as they want as long as it's below the legal registered rent). They advertise a ""state of the art"" gym, but the equipment is wobbly and very poorly maintained. Lastly, they do not inform you that 100 of the building's 250 apartments are what they call ""corporate housing"" - but it's really just a legal loophole they've found to turn the building into a short-term hotel for tourists. Every day you will see tourists dragging in tons of luggage. They bumble around the elevators and occupy the front desk staff endlessly. There are so many tourists staying there that the doorman can't keep track of who is who, so guests never get announced, they just get sent up. All of this is to say, Hudson Crossing is not a ""luxury"" building, except for the price. I'm just happy to be leaving

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I have lived in nearly a dozen different apartment buildings in the city and none of them have been so poorly managed as Hudson Crossing. My requests for basic maintenance in my apartment went unattended to right up until I demanded to be released from my lease (they wanted three months rent as a termination fee!). The desk staff does nothing more than gossip about tenants and socialize with their buddies that drop in, and for a 400 sq foot studio at $2450 a month, you would expect a little more professionalism.\n\nThe area where Hudson Crossing is located is awful. Borderline atrocious. The street is dark and poorly maintained and on more than one occasion, I have been followed home by a mentally disturbed individual (which the staff did nothing about). The most I've ever seen a desk attendant do is yell at me for my dog peeing too close to the building (so much for being pet friendly). My apartment, despite being above the 10th floor, was never quiet and my apartment was located directly above the entrance to the Lincoln Tunnel. Within a month of my moving in, I realized that having the windows open would leave a buildup of black film from car exhaust all along the walls. I can only imagine what it did to my lungs, even by New York standards.\n\nIf you have more money than sense, go to Hudson Crossing. If you would like a place to call home, go anywhere else. I am now renting an 800 sq foot apartment on the Upper East Side with a backyard bigger than my unit at Hudson Crossing for less than what I paid there. My super is fantastic and management amazingly accommodating and prompt on fixing problems in my apartment; the complete opposite of Hudson Crossing\n\nI don't think I can make it clearer: Hudson Crossing is beyond terrible. Words can't describe it and I hope others don't have to experience it to understand where I'm coming from. Steer clear of Hudson Crossing at all costs. I would've preferred a cardboard box under the Queensboro Bridge over Hudson Crossing.\n

0
★☆☆☆☆

I have lived in nearly a dozen different apartment buildings in the city and none of them have been so poorly managed as Hudson Crossing. My requests for basic maintenance in my apartment went unattended to right up until I demanded to be released from my lease (they wanted three months rent as a termination fee!). The desk staff does nothing more than gossip about tenants and socialize with their buddies that drop in, and for a 400 sq foot studio at $2450 a month, you would expect a little more professionalism.\n\nThe area where Hudson Crossing is located is awful. Borderline atrocious. The street is dark and poorly maintained and on more than one occasion, I have been followed home by a mentally disturbed individual (which the staff did nothing about). The most I've ever seen a desk attendant do is yell at me for my dog peeing too close to the building (so much for being pet friendly). My apartment, despite being above the 10th floor, was never quiet and my apartment was located directly above the entrance to the Lincoln Tunnel. Within a month of my moving in, I realized that having the windows open would leave a buildup of black film from car exhaust all along the walls. I can only imagine what it did to my lungs, even by New York standards.\n\nIf you have more money than sense, go to Hudson Crossing. If you would like a place to call home, go anywhere else. I am now renting an 800 sq foot apartment on the Upper East Side with a backyard bigger than my unit at Hudson Crossing for less than what I paid there. My super is fantastic and management amazingly accommodating and prompt on fixing problems in my apartment; the complete opposite of Hudson Crossing\n\nI don't think I can make it clearer: Hudson Crossing is beyond terrible. Words can't describe it and I hope others don't have to experience it to understand where I'm coming from. Steer clear of Hudson Crossing at all costs. I would've preferred a cardboard box under the Queensboro Bridge over Hudson Crossing.\n

Cons: EVERYTHING FROM THE APARTMENT TO MANAGEMENT!

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Pretty decent apartments for midtown Manhattan. Concierge staff is wonderful. Management is not. I had never seen a bedbug before, but apparently management does not see fit to tell residents there is a problem. I would think that when a resident reports bedbugs, and that said resident informed staff that over $1200 worth of linens were disposed of because of said bedbugs, management would take action.

0
★☆☆☆☆

Pretty decent apartments for midtown Manhattan. Concierge staff is wonderful. Management is not. I had never seen a bedbug before, but apparently management does not see fit to tell residents there is a problem. I would think that when a resident reports bedbugs, and that said resident informed staff that over $1200 worth of linens were disposed of because of said bedbugs, management would take action.

Pros: Concierge people are great!

Cons: Management does not notify residents of problems

 

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