Excelsior Hotel
Four Star Landmark NYC Hotel Conveniently Located by Central Park
About Excelsior Hotel
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Message from Excelsior Hotel
The Excelsior Hotel is a beautiful luxurious four-star landmark in New York City's Upper West Side. We are located in a fashionable neighborhood between Central Park & Columbus Ave. where you can overlook many of the West Side's attractions from Central Park, American Museum of Natural History & Rose Center for Earth/Space. At the Excelsior you will find luxury & elegance throughout the hotel & in our rooms. We feature one & two bedroom suites & queen rooms to accommodate your personal comfort. After a long day of sightseeing, come to the Excelsior for relaxation & comfort. Of all the boutique hotels in New York, the Excelsior Hotel takes great pride in the personalized service that has guests coming back year after year. For your enjoyment, the entertainment room has a library, fitness center, conference room, surround sound, and state-of-the-art television screen.
Editorial from Citysearch
The SceneThere's a reason why guests keep returning to this Upper West Side hotel. The moderately priced rooms, a superb location next to Central Park and the Natural History Museum, and...
Key Points
- Luxury, Elegance & Fitness Center/ Gym
- Internet Access, Restaurant, Lounge/ Bar
- Luxurious Suites, Concierge, $26 Parking
Insider Pages Reviews for Excelsior Hotel
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Top100
| Rank: 69
Hotel Excelsior is on the Upper West Side near the Museum of Natural History. Parking was very convenient, right across the street in an underground garage. The room was large. The decor was very outdated but clean.
July 11, 2009Was this review helpful to you?
The excelsior hotel is a really nice place to stay for two main reasons which would be the hotels location which is near some amazing attraction such as the Guggenheim museum and Lincoln Center. Secondly, the hotel has a number of amenities such as a fitness room and a valet.
July 28, 2011Was this review helpful to you?
Latest reviews from Citysearch.
Horrible customer service! We arrived late, having called earlier in the day to let the Excelsior know that we were coming late and that they should keep our suite with a queen bed and a pullout sofa. When we arrived, my wife and my two kids were told that all that was left was a suite with two double beds. This suite is about the size of a bathroom in a McDonalds and the double beds can barely sleep one person. I called the desk, assuming they would acknowledge their mistake or at least apologize or show empathy. The guy was a complete jerk. Just bring us a mattress or something so we can sleep, I said. I can sell you a rollaway bed for $10 per night he says. Really? You screw over a guest and then try to take advantage of them. You won't comp us on a rollaway bed. I can't believe it. Have stayed in hundreds of hotels and never have been treated so rudely. AVOID THE EXCELSIOR. IT IS A BAD HOTEL!!
Excellent visit to this hotel, helpful staff, very comfortable accomodations, perfect locaton to the Park, close to museums. Would definitely return.
Pros: Accomodations, Convenient Location
Stayed with my wife at Excelsior Hotel recently and had a great time. Very nice hotel, clean rooms and excellent location near Central Park. It was especially perfect because we didn't want to stay in the noisy midtown area. Excelsior is in a real nice neighborhood. The staff is very friendly and accomodating as well.
Pros: Location, Staff, Clean
