Rainbow Sales & Svc

★☆☆☆☆

About Rainbow Sales & Svc

Categories
  • Small Appliances
Details
  • Vacuum Cleaners

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Someone that my husband worked with gave a representative from Rainbow (Penn Yan) our phone number. They called my husband to set up an appointment. They didn't say who they were, just that one of my husband's friends suggested they contact us to set up an appointment to help make our home cleaner for our family, & also said that they'd give us a free 2 night vacation just for setting up the appointment. My husband set up the appointment. We rearranged our schedule to be here for it, being very excited about finding out how to make our home & air quality cleaner for our children &, of course, the promised vacation. They called us on the phone an hour before our scheduled appointment to say "Oh, we just looked in our records & saw that you already own a Rainbow." We told them that we could have told them that if they had just told us who they were when they called- we were thinking they were something completely different b/c they kept emphasizing air quality, not vacuuming. Because we rearranged our entire evening around the appointment that they decided to cancel, they promised us the 2 night hotel stay. . . which they never sent. Disappointing & misleading.

1
★☆☆☆☆

Someone that my husband worked with gave a representative from Rainbow (Penn Yan) our phone number. They called my husband to set up an appointment. They didn't say who they were, just that one of my husband's friends suggested they contact us to set up an appointment to help make our home cleaner for our family, & also said that they'd give us a free 2 night vacation just for setting up the appointment. My husband set up the appointment. We rearranged our schedule to be here for it, being very excited about finding out how to make our home & air quality cleaner for our children &, of course, the promised vacation. They called us on the phone an hour before our scheduled appointment to say "Oh, we just looked in our records & saw that you already own a Rainbow." We told them that we could have told them that if they had just told us who they were when they called- we were thinking they were something completely different b/c they kept emphasizing air quality, not vacuuming. Because we rearranged our entire evening around the appointment that they decided to cancel, they promised us the 2 night hotel stay. . . which they never sent. Disappointing & misleading.

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