J & R's Steak House

★★☆☆☆

About J & R's Steak House

Categories
  • Restaurants
  • Steakhouse Restaurants

Food

Food
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Dinner at J&R's wasn't worth the wait! Drinks weren't that good. Service was horrible. We never got our appetizers and had to have the bus boy bring it out. I wouldn't recommend this restaurant to others.

2
★★☆☆☆

Dinner at J&R's wasn't worth the wait! Drinks weren't that good. Service was horrible. We never got our appetizers and had to have the bus boy bring it out. I wouldn't recommend this restaurant to others.

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They recently opened J & R Steak House in Patchogue main street and I cannot begin to tell you how terrible their service was. We were waiting over 1 hour for our table. We made reservations and they said that they don't take reservations so they asked us to be there half an hour before dinner. We were. Then they said to wait another half hour at their bar and while we were drinking we could see people arriving and getting tables for 2. They were so aloof I thought we were in Rodeo Drive and not in a Steak House! We asked them several times to join a couple of tables for us as we were 5, but they said they could not. The staff there were young and pretty but they could not care less about us. I guess they are not paid much so why they should bother?! They were rude and made us wait over 1 hour. Then we had to wait again for our order 45 minutes sitting at our table!! They never apologised, nobody came to the table to explain anything even though we asked for the manager. They are new and it's summer so they are packed with clients and believe this is going to be the norm. I'm sorry but if you do not take care of your clients do you actually believe they are coming back? How about our friends and family? I will never go back to that place and none of my friends would either. It was humiliating and just wrong. If you make a mistake, apologise and try to make it better, but they did not.Go there at your own peril!

1
★☆☆☆☆

They recently opened J & R Steak House in Patchogue main street and I cannot begin to tell you how terrible their service was. We were waiting over 1 hour for our table. We made reservations and they said that they don't take reservations so they asked us to be there half an hour before dinner. We were. Then they said to wait another half hour at their bar and while we were drinking we could see people arriving and getting tables for 2. They were so aloof I thought we were in Rodeo Drive and not in a Steak House! We asked them several times to join a couple of tables for us as we were 5, but they said they could not. The staff there were young and pretty but they could not care less about us. I guess they are not paid much so why they should bother?! They were rude and made us wait over 1 hour. Then we had to wait again for our order 45 minutes sitting at our table!! They never apologised, nobody came to the table to explain anything even though we asked for the manager. They are new and it's summer so they are packed with clients and believe this is going to be the norm. I'm sorry but if you do not take care of your clients do you actually believe they are coming back? How about our friends and family? I will never go back to that place and none of my friends would either. It was humiliating and just wrong. If you make a mistake, apologise and try to make it better, but they did not.Go there at your own peril!

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