Thompson-Hollo Kareen A Md

★☆☆☆☆

About Thompson-Hollo Kareen A Md

Categories
  • Family Practice Doctors

Health & Medical

Health & Medical
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I went because I had a sinus infection and was advised that I needed a complete physical. From the beginning I should have been concerned because the staff is completely disorganized - anytime you ask even a simple question, they leave you on hold forever, then come back to the phone like you're a new caller and you have to start all over from the beginning. After I waited for 90 minutes, they performed every single test under the sun (EKG, a funky Breathalyzer thing, blood, urine....) - they tried to send me home without even looking at my sinus problem - I had to remind them what I was there for! I have since paid over $200 out of pocket for services performed (that I DIDN'T need) and another bill is on the way! Dr. Moore must be billing me so much so he can afford a decent staff.

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★☆☆☆☆

I went because I had a sinus infection and was advised that I needed a complete physical. From the beginning I should have been concerned because the staff is completely disorganized - anytime you ask even a simple question, they leave you on hold forever, then come back to the phone like you're a new caller and you have to start all over from the beginning. After I waited for 90 minutes, they performed every single test under the sun (EKG, a funky Breathalyzer thing, blood, urine....) - they tried to send me home without even looking at my sinus problem - I had to remind them what I was there for! I have since paid over $200 out of pocket for services performed (that I DIDN'T need) and another bill is on the way! Dr. Moore must be billing me so much so he can afford a decent staff.

Pros: none

Cons: actual needs ignored, incompetent staff, expensive

 

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