Lush Cosmetics

★★★★☆
  • 7 E 14th St

    New York, NY 10003

    Map & Directions
  • 212-255-5133

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15 E 37th St New York, NY

3.8 5
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I really really want to like this Lush. And for me, the service was acceptable but the products just did not work for me so I cannot give it a high rating.

This is my first time at Lush and my friend raved about the hand treatment and

3
★★★★★

I really really want to like this Lush. And for me, the service was acceptable but the products just did not work for me so I cannot give it a high rating.

This is my first time at Lush and my friend raved about the hand treatment and

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I love LUSH products (especially the winter-only Snowcake soap and the berry scented items- The Comforter Bubble Bar, You Snap The Whip Body Butter and Sweetie Pie shower Jelly).

The store specific review: Nice sized store, never too crowded - even during the after X-Mas soap sell-off! The salespeople at this location seem to be slightly less pushy than at Herald Square. I like to browse and sniff without being bugged every second. Go in with an idea of what you'd like to get and their prices by checking out their website.

2
★★★★★

I love LUSH products (especially the winter-only Snowcake soap and the berry scented items- The Comforter Bubble Bar, You Snap The Whip Body Butter and Sweetie Pie shower Jelly).

The store specific review: Nice sized store, never too crowded - even during the after X-Mas soap sell-off! The salespeople at this location seem to be slightly less pushy than at Herald Square. I like to browse and sniff without being bugged every second. Go in with an idea of what you'd like to get and their prices by checking out their website.

Pros: amazing products

Cons: a bit pricy, come with a game plan and budget

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SO while I do like some of the products from LUSH, I don't like how everytime I go into the store I get attacked and questioned by every employee. Even when I tell them I don't need help, I still get followed and asked questions. I always get a basket handed to me even when I say I'm just looking. The girls are just overly animated there, its like they were trained to be peppy robots. The store is just so small that the scents compete with each other. I think I'll just stick with ordering online and bear with the high shipping prices or I'll head to the SoHo store

1
★★☆☆☆

SO while I do like some of the products from LUSH, I don't like how everytime I go into the store I get attacked and questioned by every employee. Even when I tell them I don't need help, I still get followed and asked questions. I always get a basket handed to me even when I say I'm just looking. The girls are just overly animated there, its like they were trained to be peppy robots. The store is just so small that the scents compete with each other. I think I'll just stick with ordering online and bear with the high shipping prices or I'll head to the SoHo store

Pros: Certain products rule

Cons: Overwhelming scents, crazy bad service

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I don't even know how to put in my adoration for LUSH in words. Let's start off with the fact that the staff is delightful, friendly, and absolutely a blast to talk to. They are so helpful when it comes to choosing the right product for your hair, skin, or likes. Everything is original and the scents are heavenly. The prices are reasonable. Everything is in such cute packaging and they all work fantastically!

5
★★★★★

I don't even know how to put in my adoration for LUSH in words. Let's start off with the fact that the staff is delightful, friendly, and absolutely a blast to talk to. They are so helpful when it comes to choosing the right product for your hair, skin, or likes. Everything is original and the scents are heavenly. The prices are reasonable. Everything is in such cute packaging and they all work fantastically!

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I was in Lush a few days ago to purchase some new shampoo, and i am not sure on what the womens name was that was helping me, but she had curly blonde hair and she was about 5'1 or so and i felt she was pressuring me to buy more products along the way. The way she came off as way very nasty, rude and greedy. I was asking her questions about the new shampoo bar and she was like oh well you really should get the conditioner and i was like well i already have a conditioner i like and she was like well the conditions here are better and gave me a dirty look. I really hope she gets spoken to or fired, because i am always purchasing lush items and not once have i been pressured to buy products even my girlfriends were saying how she was very pushy with there products.

Please do something about this. Horrible service.

0
★☆☆☆☆

I was in Lush a few days ago to purchase some new shampoo, and i am not sure on what the womens name was that was helping me, but she had curly blonde hair and she was about 5'1 or so and i felt she was pressuring me to buy more products along the way. The way she came off as way very nasty, rude and greedy. I was asking her questions about the new shampoo bar and she was like oh well you really should get the conditioner and i was like well i already have a conditioner i like and she was like well the conditions here are better and gave me a dirty look. I really hope she gets spoken to or fired, because i am always purchasing lush items and not once have i been pressured to buy products even my girlfriends were saying how she was very pushy with there products.

Please do something about this. Horrible service.

Cons: Horrible Service, Very Pushy on there Products!

 

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