Flat Rate Carpet & Upholstery

★★★★☆
40.7166 -74.0042
Map and Directions to Flat Rate Carpet

212-777-9277

110 West 18th St

New York, NY

10011

Get Directions Photos

About Flat Rate Carpet & Upholstery

Hours
24/7

Personal Services

Personal Services
More choices in New York:
Resultset_next

G C Cleaning Services Inc

200 W 96th St New York, NY

4.204918 122
Hi! Sign in to let us know how Flat Rate Carpet & Upholstery was?
Write a Review
Reviews 1 - 50 of 122. « Previous 1 3
.

I have a very busy household. We get a lot of traffic so our carpets get soiled. We need carpet cleaning at least once a month. Lately we have had the guys at Flat Rate do it for us. The cleaning is superb. Happy customers here!

5
★★★★★

I have a very busy household. We get a lot of traffic so our carpets get soiled. We need carpet cleaning at least once a month. Lately we have had the guys at Flat Rate do it for us. The cleaning is superb. Happy customers here!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

After they repaired my rug a few years ago I started to use them for my regular cleaning. I have my rugs cleaned about 4 times a year.
I am always impressed every time I get my rug back.

5
★★★★★

After they repaired my rug a few years ago I started to use them for my regular cleaning. I have my rugs cleaned about 4 times a year.
I am always impressed every time I get my rug back.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They also offer a great tile and grout cleaning service. I had them do my bathroom. The mold had gotten so bad I couldn't keep up with it so I had the pros clean it. They cleaned it extremely well it looks bright white now.

5
★★★★★

They also offer a great tile and grout cleaning service. I had them do my bathroom. The mold had gotten so bad I couldn't keep up with it so I had the pros clean it. They cleaned it extremely well it looks bright white now.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have a carpet that was installed improperly and I didn't notice it until recently. There was a spot on my carpet where it buckled upward. I had the guys at flat rate repair it for me. The took the bump out of my carpet.

5
★★★★★

I have a carpet that was installed improperly and I didn't notice it until recently. There was a spot on my carpet where it buckled upward. I had the guys at flat rate repair it for me. The took the bump out of my carpet.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My friend has some antique rugs that always looked so good and I asked him about it and he referred me to Flat Rate Carpet. So I had them clean my rugs. I really did not realize how dirty my rugs had become until I had them cleaned.

5
★★★★★

My friend has some antique rugs that always looked so good and I asked him about it and he referred me to Flat Rate Carpet. So I had them clean my rugs. I really did not realize how dirty my rugs had become until I had them cleaned.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The showroom floor in our store gets really dirty from all the traffic so for our business regular carpet cleaning is a must. I like using these guys because they are always very punctual. I have to come in on my day off to have them clean our carpets and I can't afford to stand around waiting.

4
★★★★☆

The showroom floor in our store gets really dirty from all the traffic so for our business regular carpet cleaning is a must. I like using these guys because they are always very punctual. I have to come in on my day off to have them clean our carpets and I can't afford to stand around waiting.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

About 2 years ago our last carpet cleaners went out of business so we needed a new carpet cleaning service for our condo. One of our neighbors was using Flat Rate and they recommended them to us. We hired them and now we have decided to make them our regular carpet cleaners. Yes they are that good.

5
★★★★★

About 2 years ago our last carpet cleaners went out of business so we needed a new carpet cleaning service for our condo. One of our neighbors was using Flat Rate and they recommended them to us. We hired them and now we have decided to make them our regular carpet cleaners. Yes they are that good.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Flat rate carpet did not keep up my appointment.I had got this appointment 3 weeks prior to service,confirmed with them 2 days before the service and yet on the day of service,they did not turn up at the said time.We were moving to another state and needed our carpets cleaned after moving out and had a flight to catch after that.They were supposed to turn up between 11 am and 1 pm,that did not happen even after following up with them.Finally someone turned up at 2 pm ,because we refused to accept an appointment with a discount on another day.The guy came with a handheld vacuum and took 2 hrs to clean.We missed our flight !Will never ever recommend.

1
★☆☆☆☆

Flat rate carpet did not keep up my appointment.I had got this appointment 3 weeks prior to service,confirmed with them 2 days before the service and yet on the day of service,they did not turn up at the said time.We were moving to another state and needed our carpets cleaned after moving out and had a flight to catch after that.They were supposed to turn up between 11 am and 1 pm,that did not happen even after following up with them.Finally someone turned up at 2 pm ,because we refused to accept an appointment with a discount on another day.The guy came with a handheld vacuum and took 2 hrs to clean.We missed our flight !Will never ever recommend.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have an upholstered couch that tends to get marks on it and I have it cleaned here at flat rate. They do really good work and the fabric always looks good. This is a very good way to maintain old furniture.

5
★★★★★

I have an upholstered couch that tends to get marks on it and I have it cleaned here at flat rate. They do really good work and the fabric always looks good. This is a very good way to maintain old furniture.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have my carpet cleaned about 3 times a year. Setting up an appointment is really simple and they have very flexible hours. The staff seems to be very organized and all of my appointments have been on time.

5
★★★★★

I have my carpet cleaned about 3 times a year. Setting up an appointment is really simple and they have very flexible hours. The staff seems to be very organized and all of my appointments have been on time.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was super impressed with the number of choices of carpets they have. I tend to be very picky and with some timely consultation I was able to find the perfect carpet for our home. They had around 1000 samples to choose from. Plus they have perfect installation.

5
★★★★★

I was super impressed with the number of choices of carpets they have. I tend to be very picky and with some timely consultation I was able to find the perfect carpet for our home. They had around 1000 samples to choose from. Plus they have perfect installation.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is the 3rd carpet cleaning company that I've tried in the past couple of years and I have had only good experiences with them. They have consistently arrived on time and worked hard until the job was done. I do remodeling work and we need to hire out the carpet cleaning.

4
★★★★☆

This is the 3rd carpet cleaning company that I've tried in the past couple of years and I have had only good experiences with them. They have consistently arrived on time and worked hard until the job was done. I do remodeling work and we need to hire out the carpet cleaning.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called around and tried to get someone on the phone that really new about rugs. I have some old rugs that are very delicate and I used to have some specialists care for my rugs before I moved here. Of all the places I called I felt the most comfortable with the people at Flat Rate. They provide the same care I have become accustomed to. I have been using them for several months and they always satisfy.

5
★★★★★

I called around and tried to get someone on the phone that really new about rugs. I have some old rugs that are very delicate and I used to have some specialists care for my rugs before I moved here. Of all the places I called I felt the most comfortable with the people at Flat Rate. They provide the same care I have become accustomed to. I have been using them for several months and they always satisfy.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The staff was so friendly at Flat Rate. I have a carpet that doesn't get stained but it does develop odors, so I have the deep cleaning done regularly to keep it smelling fresh. They are always a pleasure to deal with and they are hard workers.

5
★★★★★

The staff was so friendly at Flat Rate. I have a carpet that doesn't get stained but it does develop odors, so I have the deep cleaning done regularly to keep it smelling fresh. They are always a pleasure to deal with and they are hard workers.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I wanted to share my good experience with flat rate. I had an emergency cleaning job a few weeks ago and they really saved me. I had a big spill on my carpet only a week before I was going to have a party at my place. I tried to call other carpet cleaning companies (which will remain nameless) and when I called flat rate they were very attentive and they made immediate plans to clean my carpet to have it ready for the weekend. A big thank you for leaving my carpet so clean.

5
★★★★★

I wanted to share my good experience with flat rate. I had an emergency cleaning job a few weeks ago and they really saved me. I had a big spill on my carpet only a week before I was going to have a party at my place. I tried to call other carpet cleaning companies (which will remain nameless) and when I called flat rate they were very attentive and they made immediate plans to clean my carpet to have it ready for the weekend. A big thank you for leaving my carpet so clean.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have a few old couches and love chairs that need special attention. They don't have stains but they just get a little dirty all over. I didn't want to risk damaging the upholstery so I decided to hire the pros. My neighbor recommended Flat Rate so I gave them a call. The process of setting up an appointment was very easy and the people they have working for them were very good. They cleaned up after themselves and worked really hard. Great attention to detail. I will use them again.

5
★★★★★

I have a few old couches and love chairs that need special attention. They don't have stains but they just get a little dirty all over. I didn't want to risk damaging the upholstery so I decided to hire the pros. My neighbor recommended Flat Rate so I gave them a call. The process of setting up an appointment was very easy and the people they have working for them were very good. They cleaned up after themselves and worked really hard. Great attention to detail. I will use them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I travel to the east coast a lot to check on my folks and I usually take care of all the needed tasks. On this last occasion I had my parents carpet deep cleaned. They have 3 dogs and sometimes the smell gets strong so I have it cleaned for them a few times a year.
I have been using the guys at Flat Rat because they give such great service.

5
★★★★★

I travel to the east coast a lot to check on my folks and I usually take care of all the needed tasks. On this last occasion I had my parents carpet deep cleaned. They have 3 dogs and sometimes the smell gets strong so I have it cleaned for them a few times a year.
I have been using the guys at Flat Rat because they give such great service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It is so nice that I can find this website since this is the best company to help me clean the carpet. I have a nice carpet at home but it has been used for years and therefore it is old and dirty. It is very impressive that they can not only clean it but also make it better than before. It seems that I have a new carpet now and I am so glad to it. This is so amazing and it is very worthy. They can offer carpet cleaning service with a reasonable price. It is better for me to clean it by myself since the result is not so obvious. I would like to recommend my friends to try this company and you will not feel disappointed to it.

5
★★★★★

It is so nice that I can find this website since this is the best company to help me clean the carpet. I have a nice carpet at home but it has been used for years and therefore it is old and dirty. It is very impressive that they can not only clean it but also make it better than before. It seems that I have a new carpet now and I am so glad to it. This is so amazing and it is very worthy. They can offer carpet cleaning service with a reasonable price. It is better for me to clean it by myself since the result is not so obvious. I would like to recommend my friends to try this company and you will not feel disappointed to it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have some really nice old rugs that I needed to have cleaned and I hired Flat Rate Carpet to take care of it for me.
They really made my old rugs look bright again. They were easy to work with and I will be hiring them again.

5
★★★★★

I have some really nice old rugs that I needed to have cleaned and I hired Flat Rate Carpet to take care of it for me.
They really made my old rugs look bright again. They were easy to work with and I will be hiring them again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had bed bugs and I was just terrified. I searched Google for the best cleaning service and I found Flat Rate carpet had the best reviews so I went with them. My mattress looks and smells great so I'm very satisfied and of course extremely relieved.

5
★★★★★

I had bed bugs and I was just terrified. I searched Google for the best cleaning service and I found Flat Rate carpet had the best reviews so I went with them. My mattress looks and smells great so I'm very satisfied and of course extremely relieved.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very professional - I greatly enjoyed their service. I just began purchased an old building for my business that needed some serious renovations done. The carpet had to be completely replaced and they were well up to the challenge. Dedicated workers, environmentally ethical, attentive to detail, courteous people, excellent customer service. They are worth all five of these stars and more. Their help was essential to getting my business up and running and I'm very pleased with their quality of work!

5
★★★★★

Very professional - I greatly enjoyed their service. I just began purchased an old building for my business that needed some serious renovations done. The carpet had to be completely replaced and they were well up to the challenge. Dedicated workers, environmentally ethical, attentive to detail, courteous people, excellent customer service. They are worth all five of these stars and more. Their help was essential to getting my business up and running and I'm very pleased with their quality of work!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Simply the best there is! With these guys, customer satisfaction is top priority. I hired them to clean my carpet so it would be ready to impress people looking to rent the place and they did a phenomenal job! My carpet looks brand spanking new! I seriously did not expect it! And I didn't realize how gross the carpet actually was...until I saw how clean "clean" was! Like I mentioned, the carpet looks new. No more red wine stains (and puppy accident smell). These guys work miracles!

5
★★★★★

Simply the best there is! With these guys, customer satisfaction is top priority. I hired them to clean my carpet so it would be ready to impress people looking to rent the place and they did a phenomenal job! My carpet looks brand spanking new! I seriously did not expect it! And I didn't realize how gross the carpet actually was...until I saw how clean "clean" was! Like I mentioned, the carpet looks new. No more red wine stains (and puppy accident smell). These guys work miracles!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am a busy girl juggling work and being a mother. I feel that becuase I work so hard I should finish my shift and come home and have quality time with my kids, not time for cleaning after everyone. The last thing I want to do when I finish my work day is come home and clean. I needed to find reliable cleaning company, so after searching online I found that this company had a lot of good reviews that dated back to ten years ago. If they have managed to have satisified customers for the last ten years they must work wonders! So I gave them a chance and had them do my couches, dining chairs, and carpets. They did a wonderful job, now I have them come every 3 months for a good thorough cleaning.

5
★★★★★

I am a busy girl juggling work and being a mother. I feel that becuase I work so hard I should finish my shift and come home and have quality time with my kids, not time for cleaning after everyone. The last thing I want to do when I finish my work day is come home and clean. I needed to find reliable cleaning company, so after searching online I found that this company had a lot of good reviews that dated back to ten years ago. If they have managed to have satisified customers for the last ten years they must work wonders! So I gave them a chance and had them do my couches, dining chairs, and carpets. They did a wonderful job, now I have them come every 3 months for a good thorough cleaning.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Whenever our family moves to a new place I really like to start fresh. To me that means making sure everything gets cleaned throroughly before being packed and relocated. I decided to hire those guys to help me with my rug and upholstery cleaning before the move. They did such an amazing job that I had them come back 2 weeks later and clean all of the carpets in the new house as well. Thanks!

5
★★★★★

Whenever our family moves to a new place I really like to start fresh. To me that means making sure everything gets cleaned throroughly before being packed and relocated. I decided to hire those guys to help me with my rug and upholstery cleaning before the move. They did such an amazing job that I had them come back 2 weeks later and clean all of the carpets in the new house as well. Thanks!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I've got bad allergies so I always go with Flat Rate Carpet because they use chemical free cleaners and do a very good job.

5
★★★★★

I've got bad allergies so I always go with Flat Rate Carpet because they use chemical free cleaners and do a very good job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had some carpeting that received water damage and needed to see if it could be dried out and cleaned up. I've used Flate Rate Carpet before to clean rugs - and they did a great job on my water stained carpeting. Excellent work!

5
★★★★★

I had some carpeting that received water damage and needed to see if it could be dried out and cleaned up. I've used Flate Rate Carpet before to clean rugs - and they did a great job on my water stained carpeting. Excellent work!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'm very careful about what kind of cleaning products I use in my home. They came out to my home, and were very patient with me. They explained in depth all the different cleaning methods, and showed me their line of organic cleaning products. My carpets look great!

5
★★★★★

I'm very careful about what kind of cleaning products I use in my home. They came out to my home, and were very patient with me. They explained in depth all the different cleaning methods, and showed me their line of organic cleaning products. My carpets look great!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My girlfriends Dog got into our Chinese take out dinner and threw up all over my mattress. The smell took over and reeked into my living room. I called Flat Rate Carpet and they gave me an appointment the same day. They got the odor out and sanitized the mattress leaving it as good as new. I highly recommend these guys, they are punctual and professional.

5
★★★★★

My girlfriends Dog got into our Chinese take out dinner and threw up all over my mattress. The smell took over and reeked into my living room. I called Flat Rate Carpet and they gave me an appointment the same day. They got the odor out and sanitized the mattress leaving it as good as new. I highly recommend these guys, they are punctual and professional.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Our company had the carpet in the office cleaned. When I came the next day I saw what a great job they did I asked my boss who did the cleaning. He referred me to Flat Rate Carpet. I called them to have my sofa and loveseat done. They did a great job at a great price.

5
★★★★★

Our company had the carpet in the office cleaned. When I came the next day I saw what a great job they did I asked my boss who did the cleaning. He referred me to Flat Rate Carpet. I called them to have my sofa and loveseat done. They did a great job at a great price.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Bought a pair of gorgeous rugs at a consignment shop - all they needed was a good cleaning and I had Flat Rate Carpet give them a deep cleaning, now they're as good as new!

5
★★★★★

Bought a pair of gorgeous rugs at a consignment shop - all they needed was a good cleaning and I had Flat Rate Carpet give them a deep cleaning, now they're as good as new!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I inherited a gorgeous, carved wood backed sofa from my aunt...who was a heavy smoker. I had them pick up the sofa and give it a cleaning to get that horrible smell out and they did a good job of it. I let them know I wouldn't be able to have them deliver it for at least a week, and they scheduled the delivery to work with my schedule.

The sofa uphostery looks a bit brighter and doesn't smell of old stale smoke anymore. Very good job.

4
★★★★☆

I inherited a gorgeous, carved wood backed sofa from my aunt...who was a heavy smoker. I had them pick up the sofa and give it a cleaning to get that horrible smell out and they did a good job of it. I let them know I wouldn't be able to have them deliver it for at least a week, and they scheduled the delivery to work with my schedule.

The sofa uphostery looks a bit brighter and doesn't smell of old stale smoke anymore. Very good job.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My boyfriend's sister gave me this great second hand sofa, but my allergies immediately started acting up. I vacuumed like crazy but I couldn't stop sneezing and I had already thrown out my old sofa so I had no idea what to do! I called Flat Rate Carpet and they did a heavy duty cleaning. It not only got rid of all the pet hair and dander on the sofa but it got rid of some small stains too! Now the sofa looks great and no allergies!

5
★★★★★

My boyfriend's sister gave me this great second hand sofa, but my allergies immediately started acting up. I vacuumed like crazy but I couldn't stop sneezing and I had already thrown out my old sofa so I had no idea what to do! I called Flat Rate Carpet and they did a heavy duty cleaning. It not only got rid of all the pet hair and dander on the sofa but it got rid of some small stains too! Now the sofa looks great and no allergies!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I needed some area rugs cleaned in my Manhattan apartment and I had Flat Rate Carpet come and pick them up. They were right on time, picked up the rugs, and dropped off the invoice.

They said the rugs should take about 4-5 days to clean and on day 5, someone from their office called and said the rugs were done, and scheduled a delivery time with me. They said they would be there Saturday morning to drop off the carpet and they showed up just in time. They brought up the rugs and helped me move them back into place.

Great service, good prices, friendly staff, and they did a great job at cleaning my rugs - they even got a red wine stain out of one of them.

5
★★★★★

I needed some area rugs cleaned in my Manhattan apartment and I had Flat Rate Carpet come and pick them up. They were right on time, picked up the rugs, and dropped off the invoice.

They said the rugs should take about 4-5 days to clean and on day 5, someone from their office called and said the rugs were done, and scheduled a delivery time with me. They said they would be there Saturday morning to drop off the carpet and they showed up just in time. They brought up the rugs and helped me move them back into place.

Great service, good prices, friendly staff, and they did a great job at cleaning my rugs - they even got a red wine stain out of one of them.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Wonderful! Wall to wall carpet was cleaned throughout my home and what a difference my place looks. Knowledgable staff, and this is the second time I've used flat Rate carpet, and I will continue to use their wonderful company

5
★★★★★

Wonderful! Wall to wall carpet was cleaned throughout my home and what a difference my place looks. Knowledgable staff, and this is the second time I've used flat Rate carpet, and I will continue to use their wonderful company

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They did a wonderful job on my living room and my kids bedroom. I had them lay some Beige carpet in the living room and a dark brown color for the kids.

3
★★★☆☆

They did a wonderful job on my living room and my kids bedroom. I had them lay some Beige carpet in the living room and a dark brown color for the kids.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i did not like how they do business.
i had to chase them down. 3 rugs total.
the smell is gone . do they look clean or smell clean , not really. they did a nice job on re-fringing.
my tiny carpet need also to be re fringed. they forgot, or chosed not to do it.
over all next time i will stay local.
j.s. cumberland county nj.

2
★★☆☆☆

i did not like how they do business.
i had to chase them down. 3 rugs total.
the smell is gone . do they look clean or smell clean , not really. they did a nice job on re-fringing.
my tiny carpet need also to be re fringed. they forgot, or chosed not to do it.
over all next time i will stay local.
j.s. cumberland county nj.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 2 people found this review helpful.

Latest reviews from Citysearch.

.

i had the grout and tile cleaned at my place.... in the kitchen, hallway, and bathrooms... what a difference my place looks! nice service.. ill be open to use them again about every 6 months

5
★★★★★

i had the grout and tile cleaned at my place.... in the kitchen, hallway, and bathrooms... what a difference my place looks! nice service.. ill be open to use them again about every 6 months

.

GOOD EXPERIENCE, GREAT CLEANING. CALLED WANTED CARPETS CLEANED, I HAD AN APPOINTMENT FOR A CARPET CLEANING, WHEN THE CLEANERS CAME OVER THEY MENTIONED THEY CLEANED COUCHES, AND MINE SURELY NEEDED A CLEANING, SO I WAS PLEASENTLY SURPRISED ON HOW GREAT MY LIVING ROOM LOOKED AFTER ALL THE SPRUCING UP.

5
★★★★★

GOOD EXPERIENCE, GREAT CLEANING. CALLED WANTED CARPETS CLEANED, I HAD AN APPOINTMENT FOR A CARPET CLEANING, WHEN THE CLEANERS CAME OVER THEY MENTIONED THEY CLEANED COUCHES, AND MINE SURELY NEEDED A CLEANING, SO I WAS PLEASENTLY SURPRISED ON HOW GREAT MY LIVING ROOM LOOKED AFTER ALL THE SPRUCING UP.

.

I would use this company again and recommend it to others. I??ve used another cleaning company for many, many years, and they??re not open anymore. Flat Rate Carpet was one of my many companies that came for an appointment and I liked them best. Their prices were great along with the staff. They cleaned the carpet in my home, and it looks as good as new.

5
★★★★★

I would use this company again and recommend it to others. I??ve used another cleaning company for many, many years, and they??re not open anymore. Flat Rate Carpet was one of my many companies that came for an appointment and I liked them best. Their prices were great along with the staff. They cleaned the carpet in my home, and it looks as good as new.

.

They booked me right away for a free estimate, the price was very reasonable and the cleaning options were great, they pick up and delivered my rug and my sofa was looking brand new and smelling great after cleaning. I totally recomend them!!

4
★★★★☆

They booked me right away for a free estimate, the price was very reasonable and the cleaning options were great, they pick up and delivered my rug and my sofa was looking brand new and smelling great after cleaning. I totally recomend them!!

.

I made an appointment through a Chat system they had through their website.

Someone was able to come later that night when I got off of work to clean my carpet in my apartment.

The process was performed in a fast manner with a hardworking man who did a terrific job!

5
★★★★★

I made an appointment through a Chat system they had through their website.

Someone was able to come later that night when I got off of work to clean my carpet in my apartment.

The process was performed in a fast manner with a hardworking man who did a terrific job!

.

Do not use them. They are horrible with delivery. One time they just showed up without an appointment to deliver back my cleaned rugs. Then, when you make an appointment, they don't show up. It happened twice with me. Also, they ruined my dining room rug. They tried to fix it but it's really unfixable. I called three times to get a refund and complain but no one calls me back. I just filed a complaint with the BBB.

1
★☆☆☆☆

Do not use them. They are horrible with delivery. One time they just showed up without an appointment to deliver back my cleaned rugs. Then, when you make an appointment, they don't show up. It happened twice with me. Also, they ruined my dining room rug. They tried to fix it but it's really unfixable. I called three times to get a refund and complain but no one calls me back. I just filed a complaint with the BBB.

.

I called them to clean my area rugs. they gave me a very low price over the phone so I decided to use them.
After waiting 4 hours for them the guy that came over said the rugs needed a special cleaning and tried to charge me three times the amount of the original phone estimate.
I didnt use them and then they started harassing me over the phone saying that he drove 2 hours to get to me and that he will tell all other carpet cleaners to charge me the same amount.
I got my rugs cleaned by another company and was very happy with the cleaning and price.
flat rate carpet are a bunch of scammers and bait and switch company. DO NOT USE THEM!

1
★☆☆☆☆

I called them to clean my area rugs. they gave me a very low price over the phone so I decided to use them.
After waiting 4 hours for them the guy that came over said the rugs needed a special cleaning and tried to charge me three times the amount of the original phone estimate.
I didnt use them and then they started harassing me over the phone saying that he drove 2 hours to get to me and that he will tell all other carpet cleaners to charge me the same amount.
I got my rugs cleaned by another company and was very happy with the cleaning and price.
flat rate carpet are a bunch of scammers and bait and switch company. DO NOT USE THEM!

.

A nice cleaning company. Awesome customer service. Great prices. Coupons. Speedy service. Knowledgeable cleaning technicians. Organic cleaning products.

5
★★★★★

A nice cleaning company. Awesome customer service. Great prices. Coupons. Speedy service. Knowledgeable cleaning technicians. Organic cleaning products.

Pros: great service

.

They picked up my rug almost 2 months ago, dont know where it is, never call back and try and scam you on prices. They started work without an estimate and tried to charge me for all of it. I've filed a complaint with the Better Business Bureau already. DO NOT USE. They are theifs.

1
★☆☆☆☆

They picked up my rug almost 2 months ago, dont know where it is, never call back and try and scam you on prices. They started work without an estimate and tried to charge me for all of it. I've filed a complaint with the Better Business Bureau already. DO NOT USE. They are theifs.

Pros: NONE!

Cons: They are a complete scam!

.

I had my carpet re-stretched and these guys were great!

5
★★★★★

I had my carpet re-stretched and these guys were great!

Pros: on time, competent

Cons: none

.

I scheduled an appointment with Flat Rate Carpet and they didn't even bother to show up. There was no notification that the appointment was canceled even though I had given them all my info (including cell and email!). When I called the next day, they would neither offer an explanation as to their no-show nor would they compensate me with a discount. Will be taking my business elsewhere.

Don't waste your time with this company!

1
★☆☆☆☆

I scheduled an appointment with Flat Rate Carpet and they didn't even bother to show up. There was no notification that the appointment was canceled even though I had given them all my info (including cell and email!). When I called the next day, they would neither offer an explanation as to their no-show nor would they compensate me with a discount. Will be taking my business elsewhere.

Don't waste your time with this company!

Pros: I saved money

Cons: Service, Reliability

.

Original quote of $400 was based on the fact that the carpet required a certain type of cleaning. We said don't worry about it and when it was clear we were not going to give them business at that price the quote was halved.

The carpet is neither noticablely cleaner or dirtier, but has been emitting a white powdery residue from the bottom of the carpet.

Original delivery time was ignored and it became clear that despite gudiance that they were trying to track down the driver there was never any intention to deliver on that date.

Very difficult to reach anyone during the week to schedule a new delivery time. Only successfull after threatening to lodge a complaint with BBB.

1
★☆☆☆☆

Original quote of $400 was based on the fact that the carpet required a certain type of cleaning. We said don't worry about it and when it was clear we were not going to give them business at that price the quote was halved.

The carpet is neither noticablely cleaner or dirtier, but has been emitting a white powdery residue from the bottom of the carpet.

Original delivery time was ignored and it became clear that despite gudiance that they were trying to track down the driver there was never any intention to deliver on that date.

Very difficult to reach anyone during the week to schedule a new delivery time. Only successfull after threatening to lodge a complaint with BBB.

Pros: We got the carpet back

Cons: Service, Delivery

.

When my son wanted a puppy I thought it would be good for him, turn out it was a lot of extra work for me. The puppy is great, but in the time it took to house train him he peed everywhere. He even managed to chew up the corner of an expensive rug that we had rolled up and put away to keep it safe from our little fire hydrant. We called Flat Rate Carpet and they came out that day. They cleaned and deodorized the couches and took our rug to be repaired. The smell and stains are gone for good and the rug was as good as new when it came back. The rug is still in storage away from our teething dog, but thanks to Flat Rate Carpet the house will last long enough for the puppy to become a dog!

4
★★★★☆

When my son wanted a puppy I thought it would be good for him, turn out it was a lot of extra work for me. The puppy is great, but in the time it took to house train him he peed everywhere. He even managed to chew up the corner of an expensive rug that we had rolled up and put away to keep it safe from our little fire hydrant. We called Flat Rate Carpet and they came out that day. They cleaned and deodorized the couches and took our rug to be repaired. The smell and stains are gone for good and the rug was as good as new when it came back. The rug is still in storage away from our teething dog, but thanks to Flat Rate Carpet the house will last long enough for the puppy to become a dog!

.

We have a new puppy, and he took a special liking to our loveseat. This company came and got the dog smell out. Unfortunately the puppy reclaimed his favorite spot. We will definatly call them again, but next time we'll keep the puppy away from our newly cleaned sofa!

5
★★★★★

We have a new puppy, and he took a special liking to our loveseat. This company came and got the dog smell out. Unfortunately the puppy reclaimed his favorite spot. We will definatly call them again, but next time we'll keep the puppy away from our newly cleaned sofa!

Pros: Clean Couch

Cons: Puppy restained it

Message from Flat Rate Carpet & Upholstery

We use only environmentally-friendly, 100% non toxic products supplied by Green Depot.

More about Flat Rate Carpet & Upholstery

We provide: * Carpet, rug and upholstery cleaning * Carpet and rug repair services * Fire and water damage restoration services

Articles and Advice

Similar Nearby

Similar Nearby

  1. 1
    NY Rug Cleaners Inc
    5% ★★★★★ 26 reviews
    0.18 mi
  2. 2
    0.25 mi
  3. 3
    Carpet Culture Inc
    5% ★★★★★ 24 reviews
    0.49 mi
  4. 4
    0.76 mi
  5. 5
    Carpet Cleaners of NY
    5% ★★★★★ 19 reviews
    0.88 mi