Home & Office

★★★★☆
  • 4060 Seneca St

    West Seneca, NY 14224

    Map & Directions
  • 716-662-0774

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Home & Garden
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Sutherlands Office Centre

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Furniture Medic

162 Enchanted Forest South Depew, NY

3.75 8
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Save your money. They have nice furniture but when it comes to finishing, they leave a lot to be desired. They don't listen to the custome; they give you what they want.

3
★★★★★

Save your money. They have nice furniture but when it comes to finishing, they leave a lot to be desired. They don't listen to the custome; they give you what they want.

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I was buying a mattress at City mattress and they refered me to this store because i needed a new headboard and footboard, but it could only be 5 feet tall, and it had to match the rest of my set... i didnt want to purchase a whole new bedroom. They custom ordered the size for me and matched my bedroom set with a drawer i brought from home, and it was a very fair price. After that i keep going back for more... My kitchen table is from them, and also my sons crib and changing table... They do a great job!

Great Products, excellent service... I have ordered many things from this store and never had a problem. They made me a great deal on the stuff i bought too...

5
★★★★★

I was buying a mattress at City mattress and they refered me to this store because i needed a new headboard and footboard, but it could only be 5 feet tall, and it had to match the rest of my set... i didnt want to purchase a whole new bedroom. They custom ordered the size for me and matched my bedroom set with a drawer i brought from home, and it was a very fair price. After that i keep going back for more... My kitchen table is from them, and also my sons crib and changing table... They do a great job!

Great Products, excellent service... I have ordered many things from this store and never had a problem. They made me a great deal on the stuff i bought too...

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I have a dining room that has been passed down in my family for 3 generations now, and i needed chairs that match. This store had a good selection of dining chairs, but the best part was that i brought them the table leaf, after my chairs

3
★★★★★

I have a dining room that has been passed down in my family for 3 generations now, and i needed chairs that match. This store had a good selection of dining chairs, but the best part was that i brought them the table leaf, after my chairs

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I just bought furniture from this store last month, at thier West Seneca location... We did our entire home office there, 2 desks and a wall unit of bookcases... They were very helpful and friendly... The products that we bought are made

3
★★★★★

I just bought furniture from this store last month, at thier West Seneca location... We did our entire home office there, 2 desks and a wall unit of bookcases... They were very helpful and friendly... The products that we bought are made

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I like supporting local businesses, so when shopping for living room furnture in February 2010, I went to Crawford Furniture in Hamburg, NY. I ordered a couch, love seat and ottoman. I had no problem getting what I ordered, in a timely manner. However I an extremely dissatisfied with the furniture itself. Since February, I have had them come out to replace the foam in the cushions TWICE, and they are collapsing again. Also, the material is a very loose weave, and is literally stretching out of shape, so much so that the seat cushions look 10 years old already! I've reported this to the store, and have been told they would contact the manufacturer to see what can be done. I hope I can change my rating to completely satisfied......I will update you as this continues!

1
★☆☆☆☆

I like supporting local businesses, so when shopping for living room furnture in February 2010, I went to Crawford Furniture in Hamburg, NY. I ordered a couch, love seat and ottoman. I had no problem getting what I ordered, in a timely manner. However I an extremely dissatisfied with the furniture itself. Since February, I have had them come out to replace the foam in the cushions TWICE, and they are collapsing again. Also, the material is a very loose weave, and is literally stretching out of shape, so much so that the seat cushions look 10 years old already! I've reported this to the store, and have been told they would contact the manufacturer to see what can be done. I hope I can change my rating to completely satisfied......I will update you as this continues!

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Business Response:

This post is about Crawford furniture, not Home and Office...
.

I would recommend this furniture store ! Just for the record, we purchased furniture from this store on several different occasions, and we were very happy ! They finished the cabinet and matched the color to our kitchen table so perfect that we returned and purchased a hutch and buffett also ! Other members of my family also purchased items from them and were also pleased with their helpfulness. I truly cannot say anything bad about this company.

2
★★★★☆

I would recommend this furniture store ! Just for the record, we purchased furniture from this store on several different occasions, and we were very happy ! They finished the cabinet and matched the color to our kitchen table so perfect that we returned and purchased a hutch and buffett also ! Other members of my family also purchased items from them and were also pleased with their helpfulness. I truly cannot say anything bad about this company.

Pros: color matched perfect

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They led us to believe that the $600 TV cabinet we ordered was made of "real" wood. The piece arrived a month late without even as much as an apology. The piece is made of plywood and was riddled with manufacturing errors. I wanted to return the piece for a refund which they refused. They wouldn't answer my calls so I just kept calling again and again until they finally answered the phone. They agreed to repair the piece but refused to negotiate on the price. They continually referred us to the "website" which states that they don't use "manufactured" wood. I have never seen a plywood tree but apparently plywood is not considered manufactured wood and grows wild somewhere. Bottom line: I won't be going back and I would not recommend this furniture store.

1
★☆☆☆☆

They led us to believe that the $600 TV cabinet we ordered was made of "real" wood. The piece arrived a month late without even as much as an apology. The piece is made of plywood and was riddled with manufacturing errors. I wanted to return the piece for a refund which they refused. They wouldn't answer my calls so I just kept calling again and again until they finally answered the phone. They agreed to repair the piece but refused to negotiate on the price. They continually referred us to the "website" which states that they don't use "manufactured" wood. I have never seen a plywood tree but apparently plywood is not considered manufactured wood and grows wild somewhere. Bottom line: I won't be going back and I would not recommend this furniture store.

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.

They led us to believe that the $600 TV cabinet we ordered was made of "real" wood. The piece arrived a month late without even as much as an apology. The piece is made of plywood and was riddled with manufacturing errors. I wanted to return the piece for a refund which they refused. They wouldn't answer my calls so I just kept calling again and again until they finally answered the phone. They agreed to repair the piece but refused to negotiate on the price. They continually referred us to the "website" which states that they don't use "manufactured" wood. I have never seen a plywood tree but apparently plywood is not considered manufactured wood and grows wild somewhere. Bottom line: I won't be going back and I would not recommend this furniture store.

0
★☆☆☆☆

They led us to believe that the $600 TV cabinet we ordered was made of "real" wood. The piece arrived a month late without even as much as an apology. The piece is made of plywood and was riddled with manufacturing errors. I wanted to return the piece for a refund which they refused. They wouldn't answer my calls so I just kept calling again and again until they finally answered the phone. They agreed to repair the piece but refused to negotiate on the price. They continually referred us to the "website" which states that they don't use "manufactured" wood. I have never seen a plywood tree but apparently plywood is not considered manufactured wood and grows wild somewhere. Bottom line: I won't be going back and I would not recommend this furniture store.

 

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