Private Network Cable Systems

★★★★☆

About Private Network Cable Systems

Categories

Communications & Utilities

Communications & Utilities
More choices in Jamaica:
Resultset_next

InfinityDish.com

117 Main Bagley, IA

Resultset_next

InfinityDish.com

316 Main St Jamaica, IA

4.1538 13
Hi! Sign in to let us know how Private Network Cable Systems was?
Write a Review
.

The cable is crap from the begining! I stopped using these people 2 years ago. I paid my balance and said goodbye! Yesterday in my mail box is a bill from these crooks $131.00 for the month of may2012 for this month! I dont even have an

3
★★★★★

The cable is crap from the begining! I stopped using these people 2 years ago. I paid my balance and said goodbye! Yesterday in my mail box is a bill from these crooks $131.00 for the month of may2012 for this month! I dont even have an

.

I now have FIOS and I'm very happy...no more crappy service from PNC. For years, I think PNC were the only contractors around. I'm happy that this has all been changed. I found PNC to be one of the worse small businesses ever ran. It was

3
★★★★★

I now have FIOS and I'm very happy...no more crappy service from PNC. For years, I think PNC were the only contractors around. I'm happy that this has all been changed. I found PNC to be one of the worse small businesses ever ran. It was

.

I have this service because when I signed on, it was the only service available in Rochdale, but it his horrible. Every time the wind blows or it rains, the service goes out. They said that when they converted to digital, this would no

3
★★★★★

I have this service because when I signed on, it was the only service available in Rochdale, but it his horrible. Every time the wind blows or it rains, the service goes out. They said that when they converted to digital, this would no

.

I found all of the reviews helpful as I was waiting all day for a technician to come to install the service. I had the same problems as most others. A technician was supposed to come between 1 and 5 pm. I called customer service at 3:50

3
★★★★★

I found all of the reviews helpful as I was waiting all day for a technician to come to install the service. I had the same problems as most others. A technician was supposed to come between 1 and 5 pm. I called customer service at 3:50

.

I was trying to get my credit for feb because there was no service for a month got very frustrated with the manager because they refuse to credit me what they have on record, i hanged up the phone told them to go f them selfs then i get a

3
★★★★★

I was trying to get my credit for feb because there was no service for a month got very frustrated with the manager because they refuse to credit me what they have on record, i hanged up the phone told them to go f them selfs then i get a

.

I have to add another aggravating experience to the list for Private Network Cable- their installation process of new converters for transition to the digital system is seriously flawed. I made an appointment that required me to take off

3
★★★★★

I have to add another aggravating experience to the list for Private Network Cable- their installation process of new converters for transition to the digital system is seriously flawed. I made an appointment that required me to take off

.

I thought i was the only one that experience their rude behaviour.I think Rochdale Mgmt need to stop using this company. I have to use them because of my directv service. There is no customer service is non-existent. I called a few times

3
★★★★★

I thought i was the only one that experience their rude behaviour.I think Rochdale Mgmt need to stop using this company. I have to use them because of my directv service. There is no customer service is non-existent. I called a few times

.

This business is a scam, and I am writing Direct TV to tell them not to do business with them anymore. I moved out of my apartment two months ago and they continued to bill me for services that are non-existent. Operator was rude and

3
★★★★★

This business is a scam, and I am writing Direct TV to tell them not to do business with them anymore. I moved out of my apartment two months ago and they continued to bill me for services that are non-existent. Operator was rude and

.

Customer service is non-existent. I've tried calling this awful outfit for 2-weeks and left messages to NO AVAIL. Rochdale mgt should be ashamed of themselves for doing business with this awful, awful outfit. I told Direct tv that they should try to call PNC and see what happens. I also told them I was going to call all the cable companies and report them. I'm also contacting the FCC and the better business to see if they can help here.
I am going to spend the rest of my days getting someone to take this company out of business.

0
★☆☆☆☆

Customer service is non-existent. I've tried calling this awful outfit for 2-weeks and left messages to NO AVAIL. Rochdale mgt should be ashamed of themselves for doing business with this awful, awful outfit. I told Direct tv that they should try to call PNC and see what happens. I also told them I was going to call all the cable companies and report them. I'm also contacting the FCC and the better business to see if they can help here.
I am going to spend the rest of my days getting someone to take this company out of business.

Pros: None

Cons: Unprofessional with a side of lacking customer service

.

Where do I begin? I have subscribed to directv and high speed internet with this company for a few years. Every year at least twice a year I'm without service for approximately one month - both cable and internet - at different times.

Each time having to deal with customer service has been absolutely horrible. The rep is totally unqualified for her position. If you've ever called this office, they have several options, but only one person manning the telephones. The person manning the telephones does not pick them up, I have held on for as many as 45 minutes with not one word from the customer service rep. Most of the times during my communications with her when she finally did pick up the telephone, she was rude until I lodged a formal complaint.

2009 I had no internet service for most of the month of December and I must note that this is the first year that I was able to to have my bill prorated. In the past I was told I had to write a letter requesting this. Now here we are in 2010 and I had internet service one day this year.

The technician - I'd like to say nice things about him, but he's been to my home three times in December....still the problem is unresolved. He was polite though.

I believe they have one customer service rep and one technician. That is ridiculous for the size of Rochdale!! Why Rochdale contracts to only this company is beyond me. I believe if this company had competition within our complex, they'd function much better.

I tried sticking with this company because it is black owned. But., I can't take it anymore - I need my internet service so I'm changing internet providers. I have no choice with the Directv. I guess they'll continue to hold me hostage.

0
★☆☆☆☆

Where do I begin? I have subscribed to directv and high speed internet with this company for a few years. Every year at least twice a year I'm without service for approximately one month - both cable and internet - at different times.

Each time having to deal with customer service has been absolutely horrible. The rep is totally unqualified for her position. If you've ever called this office, they have several options, but only one person manning the telephones. The person manning the telephones does not pick them up, I have held on for as many as 45 minutes with not one word from the customer service rep. Most of the times during my communications with her when she finally did pick up the telephone, she was rude until I lodged a formal complaint.

2009 I had no internet service for most of the month of December and I must note that this is the first year that I was able to to have my bill prorated. In the past I was told I had to write a letter requesting this. Now here we are in 2010 and I had internet service one day this year.

The technician - I'd like to say nice things about him, but he's been to my home three times in December....still the problem is unresolved. He was polite though.

I believe they have one customer service rep and one technician. That is ridiculous for the size of Rochdale!! Why Rochdale contracts to only this company is beyond me. I believe if this company had competition within our complex, they'd function much better.

I tried sticking with this company because it is black owned. But., I can't take it anymore - I need my internet service so I'm changing internet providers. I have no choice with the Directv. I guess they'll continue to hold me hostage.

Pros: none

Cons: customer service worst ever

.

This company should get it together. They are a staff of unqualified customer service representatives and technicians. This staff lacks the skills and abilities to provide services to their customers. I would not recommend this company to anyone!

0
★☆☆☆☆

This company should get it together. They are a staff of unqualified customer service representatives and technicians. This staff lacks the skills and abilities to provide services to their customers. I would not recommend this company to anyone!

Pros: NONE

Cons: POOR CUSTOMER SERVICE REPS & TECHNICIANS

.

I've gone with them since I have moved into Rochdale in 2002. There are some channels that do not work properly because of low satellite strength. MY Directv has been down since 830 on thursday 6-18 09 and still no fix.

1
★★☆☆☆

I've gone with them since I have moved into Rochdale in 2002. There are some channels that do not work properly because of low satellite strength. MY Directv has been down since 830 on thursday 6-18 09 and still no fix.

Pros: Technicians

Cons: Service is spotty

.

had to go through this Private Network Cable Co in Jamaica Queens to get DirectV. For the last few weeks I had 3% of connection.I have been calling these people every week because I keep getting searching for satellite on my TV screens. This 2008 Christmas and the day after and also running into Saturday I have no connection at all. The Tech came to my apt. on 12/26/2008 and went on the roof to tell me that it's an outside problem that they have to fix. I am tired of watching Dvd's all day and calling these people. I pay them $15 a month and pay DirectV $121 a month for this terrible connection. Rochdale Village what were you thinking when you decided to have an contract with them? I see why people have their own personal satellite dish on their terrace. Come to find out that someone in the building was going on the roof and illegally stealing service. The last Tech cut the wire and I haven't had a problem since. The manager she won't even come to the phone when I ask about getting credit for not having any service! DirecTV credit me $42 and is giving me $5 off for the next 3 months in which was good.Then the Private Cable Network sent me a bill in January for $13. They only took off $2 after I had 3 weeks lost of connection. I finally contacted the Attorney General Office in Albany because this was terrible. But I still sent a check out to them for $13 and a check to DirecTV for $114. Then when I received my bill for February they had the nerves to act like I didn't send them my $13 check and said that I owe $57. $13 for January, $29.95 a late fee charge and $15 for February. I have been sending my checks to Private Network for over two years and this is the first time that they didn't receive my check? Why because I was calling, sending letters and got the Attoney General involved and my check mysteriously grew legs and got lost somewhere. But DirecTV received $114 but Private Network didn't get $13? What is wrong with this picture?

0
★☆☆☆☆

had to go through this Private Network Cable Co in Jamaica Queens to get DirectV. For the last few weeks I had 3% of connection.I have been calling these people every week because I keep getting searching for satellite on my TV screens. This 2008 Christmas and the day after and also running into Saturday I have no connection at all. The Tech came to my apt. on 12/26/2008 and went on the roof to tell me that it's an outside problem that they have to fix. I am tired of watching Dvd's all day and calling these people. I pay them $15 a month and pay DirectV $121 a month for this terrible connection. Rochdale Village what were you thinking when you decided to have an contract with them? I see why people have their own personal satellite dish on their terrace. Come to find out that someone in the building was going on the roof and illegally stealing service. The last Tech cut the wire and I haven't had a problem since. The manager she won't even come to the phone when I ask about getting credit for not having any service! DirecTV credit me $42 and is giving me $5 off for the next 3 months in which was good.Then the Private Cable Network sent me a bill in January for $13. They only took off $2 after I had 3 weeks lost of connection. I finally contacted the Attorney General Office in Albany because this was terrible. But I still sent a check out to them for $13 and a check to DirecTV for $114. Then when I received my bill for February they had the nerves to act like I didn't send them my $13 check and said that I owe $57. $13 for January, $29.95 a late fee charge and $15 for February. I have been sending my checks to Private Network for over two years and this is the first time that they didn't receive my check? Why because I was calling, sending letters and got the Attoney General involved and my check mysteriously grew legs and got lost somewhere. But DirecTV received $114 but Private Network didn't get $13? What is wrong with this picture?

Pros: Technicians

Cons: Some of customer service reps,managers and supervisors(they never repond to my letters

 

Wait, you're the expert.

If you've been to or used Private Network Cable Systems, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review