William Tell True Value Hardware

★★★★☆
  • 827 Route 82

    Hopewell Junction, NY 12533

    Map & Directions
  • 845-226-7000

About William Tell True Value Hardware

Hours
Sun 8:30am-5pm, Mon-Fri 7:30am-8pm, Sat 7:30am-7pm

Home & Garden

Home & Garden
More choices in Hopewell Junction:
Resultset_next

Hg Page & Sons

360 Manchester Rd 55 Poughkeepsie, AR

Resultset_next

Stewart Manufacturing Co.

70 Overocker Rd Poughkeepsie, AR

3.6 5
Hi! Sign in to let us know how William Tell True Value Hardware was?
Write a Review
.

my opinion: A DISGUSTING EXPERIANCE.
!!!!!!!!!!!!!!!!!!!!!!!!!! POLICE INVOLVED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I buy a drill which turns out to be defective. I return to the store for a refund or exchange.

because i had no receipt, a overweight female who claimed to be the manager began to process my exchange. she then picked up her cell phone while I was waiting for her to complete the exchange. she was on the phone quite awhile talking and not processing my return.

unbelievable, she walks out of the store with the cell phone glued to her ear continuing to ignore me waiting. she returned into the store and I told her that's its rude to ignore a customer and talk on the cell phone.

she became unprofessional and rude. when i told her not to use that tone with me, she responded with vulgarities. ie: calling me "needle d**k" and telling me "f**k you".

I told her how disgusting she was and she then said she will not complete the exchange and I should get the f**k out of her store. I said I'm not leaving without the exchange.

she actually called the police. the police arrived and got my drill back from her. I was told that tis is not the first time police had to remedy a situation at this location.

MY CELL PHONE RECORDED THE ENTIRE EVENT which I shall be providing to the ny state attorney general, the county consumer affairs division, better business bureau, the chamber of commerce, corporate office of true value hardware and of course my personal business attorney.

1
★☆☆☆☆

my opinion: A DISGUSTING EXPERIANCE.
!!!!!!!!!!!!!!!!!!!!!!!!!! POLICE INVOLVED !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I buy a drill which turns out to be defective. I return to the store for a refund or exchange.

because i had no receipt, a overweight female who claimed to be the manager began to process my exchange. she then picked up her cell phone while I was waiting for her to complete the exchange. she was on the phone quite awhile talking and not processing my return.

unbelievable, she walks out of the store with the cell phone glued to her ear continuing to ignore me waiting. she returned into the store and I told her that's its rude to ignore a customer and talk on the cell phone.

she became unprofessional and rude. when i told her not to use that tone with me, she responded with vulgarities. ie: calling me "needle d**k" and telling me "f**k you".

I told her how disgusting she was and she then said she will not complete the exchange and I should get the f**k out of her store. I said I'm not leaving without the exchange.

she actually called the police. the police arrived and got my drill back from her. I was told that tis is not the first time police had to remedy a situation at this location.

MY CELL PHONE RECORDED THE ENTIRE EVENT which I shall be providing to the ny state attorney general, the county consumer affairs division, better business bureau, the chamber of commerce, corporate office of true value hardware and of course my personal business attorney.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This happens to be close to us and comes in handy when you are in the middle of a project and need just one thing. They are helpful and carry a whole lot of things.

4
★★★★☆

This happens to be close to us and comes in handy when you are in the middle of a project and need just one thing. They are helpful and carry a whole lot of things.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This Hardware store has EVERYTHING! My husband often goes here instead of the big stores for convenience and because they'll have whatever odd thing he is looking for. Propane fillups are easy. Love my porch outdoor furniture. Had been looking for a while and they had just what I wanted.

4
★★★★☆

This Hardware store has EVERYTHING! My husband often goes here instead of the big stores for convenience and because they'll have whatever odd thing he is looking for. Propane fillups are easy. Love my porch outdoor furniture. Had been looking for a while and they had just what I wanted.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a nice and convenient hardware store. They sell many things. They have everything from garden supplies, to house keys.

4
★★★★☆

This is a nice and convenient hardware store. They sell many things. They have everything from garden supplies, to house keys.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is a great in town hardware store. They carry nearly everything from paint to garden supplies to tools as well as all of your everyday hardware needs. I also get my propane refills there. They always have sufficient staff in the store and the staff is very knowledgeable and helpful with whatever you need.

5
★★★★★

This is a great in town hardware store. They carry nearly everything from paint to garden supplies to tools as well as all of your everyday hardware needs. I also get my propane refills there. They always have sufficient staff in the store and the staff is very knowledgeable and helpful with whatever you need.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used William Tell True Value Hardware, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review