Elite Towing & Transport Inc

★★☆☆☆
  • 251 Ave A

    Ronkonkoma, NY 11779

    Map & Directions
  • 631-471-3186

About Elite Towing & Transport Inc

Automotive

Automotive
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My car broke down on the road, and I didn't have my triple A info with me. I called the local cops, who came over and called this company. When I asked if they could tow it to my local repair shop (about 6 mi away), they said "we could but it won't be free." I naively took this to mean that towing to their yard would be free.

He gave me his card, and told me to have triple A just call the number or it to meet someone at the tow yard when I was ready to have it picked up. He said they'd organize it.

I called triple A the next day, and was told that they wouldn't go to the tow yard unless I met them there, to pay the charges. Not believing there were any charges, I called Elite Towing. A representative replied: "nothing's free," and told me that they only accept cash. Total charges? $150.00 for the towing, and $25.00 per day.

Elite towing told me to call 30 min before I'd be there. I called at 9AM the next day to arrange it, and was told "ten o'clock would be good for us." When I said that I had been told to just call 30 min in advance, the woman on the phone said that they were busy - I could go there and wait for 30 min, but it all depended on how busy they were.

Overall, terrible experience.

0
★☆☆☆☆

My car broke down on the road, and I didn't have my triple A info with me. I called the local cops, who came over and called this company. When I asked if they could tow it to my local repair shop (about 6 mi away), they said "we could but it won't be free." I naively took this to mean that towing to their yard would be free.

He gave me his card, and told me to have triple A just call the number or it to meet someone at the tow yard when I was ready to have it picked up. He said they'd organize it.

I called triple A the next day, and was told that they wouldn't go to the tow yard unless I met them there, to pay the charges. Not believing there were any charges, I called Elite Towing. A representative replied: "nothing's free," and told me that they only accept cash. Total charges? $150.00 for the towing, and $25.00 per day.

Elite towing told me to call 30 min before I'd be there. I called at 9AM the next day to arrange it, and was told "ten o'clock would be good for us." When I said that I had been told to just call 30 min in advance, the woman on the phone said that they were busy - I could go there and wait for 30 min, but it all depended on how busy they were.

Overall, terrible experience.

.

Company does not adhere to local traffic laws. Trucks have been reported on roads that don't allow commercial trucks. Company has been alerted and their answer was if that is the case call the cops. I would never trust this company to my car if they knowingly break the law.

0
★☆☆☆☆

Company does not adhere to local traffic laws. Trucks have been reported on roads that don't allow commercial trucks. Company has been alerted and their answer was if that is the case call the cops. I would never trust this company to my car if they knowingly break the law.

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I USED THIS COMPANY FOR A TOW AND NEVER GOT A RECEIPT. I NEED ONE SO MY INSURANCE COMPANY CAN REIMBURSE ME. I CALLED THEIR NUMBER AND I WAS TOLD THAT I NEED TO MAIL MY REQUEST IN BUT I WOULD RATHER TALK TO SOMEONE AND HAVE THEM FAX ME A RECIEPT. I NEED A NUMBER TO CALL TO SPEAK TO SOMEONE IN THE OFFICE BECAUSE THIS NIMBER IS SUPPOSEDLY AN ANSWERING SERVICE.

2
★★★★☆

I USED THIS COMPANY FOR A TOW AND NEVER GOT A RECEIPT. I NEED ONE SO MY INSURANCE COMPANY CAN REIMBURSE ME. I CALLED THEIR NUMBER AND I WAS TOLD THAT I NEED TO MAIL MY REQUEST IN BUT I WOULD RATHER TALK TO SOMEONE AND HAVE THEM FAX ME A RECIEPT. I NEED A NUMBER TO CALL TO SPEAK TO SOMEONE IN THE OFFICE BECAUSE THIS NIMBER IS SUPPOSEDLY AN ANSWERING SERVICE.

 

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