Time Warner Cable of NYC

★★★★★
  • 120 E 23rd St # 9

    New York, NY 10010

    Map & Directions
  • 212-379-4257

About Time Warner Cable of NYC

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TWC....why I ask...why? Apparently this is the most supported internet service provider in NYC but it does not live up to the hype what so ever. I had to have my modem replaced over 5 times due to defections found within the circuit

3
★★★★★

TWC....why I ask...why? Apparently this is the most supported internet service provider in NYC but it does not live up to the hype what so ever. I had to have my modem replaced over 5 times due to defections found within the circuit

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At the beginning of last week I called for service since I was not receiving channel 820 \r
(no picture) after reloading the program a couple of times I was told a

3
★★★★★

At the beginning of last week I called for service since I was not receiving channel 820 \r
(no picture) after reloading the program a couple of times I was told a

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I suspect that the Rats of NYC get better service when scavenging for food in unsuspecting restaurants, unfortunately for me the service with TWC is undependable, unreliable, every other week I have a problem with this lacking and

3
★★★★★

I suspect that the Rats of NYC get better service when scavenging for food in unsuspecting restaurants, unfortunately for me the service with TWC is undependable, unreliable, every other week I have a problem with this lacking and

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Worst service possible. Hard to believe that the people who run this company still have a job when they provide horrific service and zero possible customer service. I"ll be switching as soon as possible.

3
★★★★★

Worst service possible. Hard to believe that the people who run this company still have a job when they provide horrific service and zero possible customer service. I"ll be switching as soon as possible.

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Horrible!
Cancel if you can!
Run!
Unfortunately there is no Fios available in my area... I am just WAITING for FIOS to come to Hell's Kitchen. It seems as though I'll be without cable access for a week b/c that's the earliest their

3
★★★★★

Horrible!
Cancel if you can!
Run!
Unfortunately there is no Fios available in my area... I am just WAITING for FIOS to come to Hell's Kitchen. It seems as though I'll be without cable access for a week b/c that's the earliest their

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Time Warner Cable is the absolute worst company I have ever had to deal with (I would switch to another company but unfortunately have no choice in my area). There are outages every single WEEK in my area. I would say every 3 days I do not

3
★★★★★

Time Warner Cable is the absolute worst company I have ever had to deal with (I would switch to another company but unfortunately have no choice in my area). There are outages every single WEEK in my area. I would say every 3 days I do not

Pros: Absolutely NONE!

Cons: Everything - service, tech support, customer service

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ABC

3
★★★★★

ABC

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TWC provided a non-existent service (the wi-fi worked sporadically at best, and then just stopped working all together) and then went on billing for it months after my first attempt to cancel. It's a wonder that conservatives can go on

3
★★★★★

TWC provided a non-existent service (the wi-fi worked sporadically at best, and then just stopped working all together) and then went on billing for it months after my first attempt to cancel. It's a wonder that conservatives can go on

Pros: it's just a bad company. period

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I have been a loyal customer of Time Warner Cable (TWC) in excess of five years. Additionally, I was a telephone/fiber optic technician for six years. I mention these things only so that you might trust me when I say that TWC could not

3
★★★★★

I have been a loyal customer of Time Warner Cable (TWC) in excess of five years. Additionally, I was a telephone/fiber optic technician for six years. I mention these things only so that you might trust me when I say that TWC could not

Pros: They inspire you to write about them.

Cons: You won't have anything nice to say.

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I wish I could give zero stars to Time Warner Cable. They are the only company I'm actively rooting to fail. I want it to be a miserable failure, just like their service.

In the 20+ times I've had the misfortune of dealing with Time

3
★★★★★

I wish I could give zero stars to Time Warner Cable. They are the only company I'm actively rooting to fail. I want it to be a miserable failure, just like their service.

In the 20+ times I've had the misfortune of dealing with Time

Pros: The cable box has some weight to it

Cons: It's all dead weight

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TWC of NYC is the absolute worst cable service provier I have ever chosen for either my home or my business. Horrible signal availability, rude and inept customer service all at an exorbitant price. Pray that a comparable competitior comes

3
★★★★★

TWC of NYC is the absolute worst cable service provier I have ever chosen for either my home or my business. Horrible signal availability, rude and inept customer service all at an exorbitant price. Pray that a comparable competitior comes

Pros: I wish I could give a -5 rating

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Time-Warner Cable unfortunately has a monoply on cable service in large areas of Manhattan--a perfect illustration of why monoplies are illegal most places. There are customer service is horrible. They are sarcastic, they contradict each

3
★★★★★

Time-Warner Cable unfortunately has a monoply on cable service in large areas of Manhattan--a perfect illustration of why monoplies are illegal most places. There are customer service is horrible. They are sarcastic, they contradict each

Pros: absolutely none

Cons: horrible service, constant contradictions

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The service is just absolutely terrible. For TV, I already switched to satellite (happily), but am still stuck with their internet access. While the product is good, the service is nothing short of terrible.

3
★★★★★

The service is just absolutely terrible. For TV, I already switched to satellite (happily), but am still stuck with their internet access. While the product is good, the service is nothing short of terrible.

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Twc cable services and internet are very reliable in contrast withe directv itried fios just auwful never got a good pic

3
★★★★★

Twc cable services and internet are very reliable in contrast withe directv itried fios just auwful never got a good pic

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TWC is the worst cable provider in the country, bar none. I have internet and cable from them, which is super expensive ($120 bucks for basic channels, HBO and internet). Plus, it is very rare that I go through an entire week without

3
★★★★★

TWC is the worst cable provider in the country, bar none. I have internet and cable from them, which is super expensive ($120 bucks for basic channels, HBO and internet). Plus, it is very rare that I go through an entire week without

Pros: None.

Cons: Everything.

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Time warner is without a doubt the most incompetent cable organization in the northeast. Use them only as a last resort. Worst service quality of any organization I've dealt with in 50 years.

3
★★★★★

Time warner is without a doubt the most incompetent cable organization in the northeast. Use them only as a last resort. Worst service quality of any organization I've dealt with in 50 years.

Pros: good picture quality if you ever get it

Cons: worst service of any cable provider in the country

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I made an installation appointment with them for early in the morning to get it out of the way. They showed up 5 hours AFTER the window of time they game me (8am-12pm) was over to finally install my cable, internet, and phone line. I had

3
★★★★★

I made an installation appointment with them for early in the morning to get it out of the way. They showed up 5 hours AFTER the window of time they game me (8am-12pm) was over to finally install my cable, internet, and phone line. I had

Cons: Pretty much everything

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My first appointment was cancelled without notice after a technician had called to ask if i was home. Finally, when they arrived the next day the technician brought the wrong cable box forcing me to either trek down to 23rd street or take

3
★★★★★

My first appointment was cancelled without notice after a technician had called to ask if i was home. Finally, when they arrived the next day the technician brought the wrong cable box forcing me to either trek down to 23rd street or take

 

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