Metro 20 Diner

★★★★☆

Food

Food
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Western Avenue, Albany, NY near the Crossgates Mall.

My wife and I have been there several times and have left quite unimpressed. We now call this particular diner "the sh*tty pancake diner" - for obvious reasons. We have also had some seriously bad service there as well, and when it was virtually empty at the time. Too many other places to go, we do not waste our money at the Metro 20 diner anymore.

1
★★★☆☆

Western Avenue, Albany, NY near the Crossgates Mall.

My wife and I have been there several times and have left quite unimpressed. We now call this particular diner "the sh*tty pancake diner" - for obvious reasons. We have also had some seriously bad service there as well, and when it was virtually empty at the time. Too many other places to go, we do not waste our money at the Metro 20 diner anymore.

Pros: Location to the mall

Cons: Poorly trained staff; average food.

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We have eaten at this restaurant a few times now at the request of my brother whom resides near there and we have found the food to be very good and the waitress and waiters are very friendly. They are helpful and now what is on the menu.

2
★★★★★

We have eaten at this restaurant a few times now at the request of my brother whom resides near there and we have found the food to be very good and the waitress and waiters are very friendly. They are helpful and now what is on the menu.

Pros: Pleasant atmosphere, Curteous, fast service

Cons: Parking could improve, Delivery, Hostess

Editorial from

In Short
Located outside of the Crossgates Mall, the shiny stainless steal exterior catches the attention of hungry shoppers. Inside, a teal and violet art deco-themed interior sets the scene for casual, family-friendly dining.…

 

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