Anne Bruno

★★★☆☆

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Belle Fleur LLC

134 5th Ave New York, NY

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Flowers by Richard

316 W 53rd St New York, NY

3.0 2
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This shop does not employ truthful and dependable customer service representatives. When you first enter the shop the employees gives you the false impression that they are helpful and accomodating but that you learn is only a fascade and the nicities cease once the purchase is complete. For instance, if you call for a update they tell you one thing and when that turns out to be false and you call back they tell you a different lie.

They have disappointed me twice in the last six months. Each time I purchased a bouquet of flowers from them, and something went awry, one delivery was not made on time (not even close to on time) and one was not even made at all. Moreover, I am not their only victim.

In conclusion, I did not use this florist because I thought their flowers were better or more special or prettier than other florists in the area. I used them because of their proximity to my apartment and I learned the hard way that they cannot be trusted. There are several other florists in the area that have equally nice arrangements. Therefore, my recommendation is, DO NOT pick a florist based on proximity and AVOID buying anything from this florist especially if you need it delivered in a timely manner or delivered at all. Remember once you leave the store you will not get a truthful answer so prepared to be lied to and disappointed.

0
★☆☆☆☆

This shop does not employ truthful and dependable customer service representatives. When you first enter the shop the employees gives you the false impression that they are helpful and accomodating but that you learn is only a fascade and the nicities cease once the purchase is complete. For instance, if you call for a update they tell you one thing and when that turns out to be false and you call back they tell you a different lie.

They have disappointed me twice in the last six months. Each time I purchased a bouquet of flowers from them, and something went awry, one delivery was not made on time (not even close to on time) and one was not even made at all. Moreover, I am not their only victim.

In conclusion, I did not use this florist because I thought their flowers were better or more special or prettier than other florists in the area. I used them because of their proximity to my apartment and I learned the hard way that they cannot be trusted. There are several other florists in the area that have equally nice arrangements. Therefore, my recommendation is, DO NOT pick a florist based on proximity and AVOID buying anything from this florist especially if you need it delivered in a timely manner or delivered at all. Remember once you leave the store you will not get a truthful answer so prepared to be lied to and disappointed.

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i have to start by saying tammy is the best! she has been helping me with my flowers now for quite sometime. she is always coming up with creative ideas and generally has the freshest longest lasting flowers. she has been able to help me when i am in a bind and has even stayed late to make sure that i was a happy client. i hope people read this and start using anne bruno. they is awesome!

2
★★★★★

i have to start by saying tammy is the best! she has been helping me with my flowers now for quite sometime. she is always coming up with creative ideas and generally has the freshest longest lasting flowers. she has been able to help me when i am in a bind and has even stayed late to make sure that i was a happy client. i hope people read this and start using anne bruno. they is awesome!

 

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