12 E Sunrise Boulevard
Fort Lauderdale, FL 33304
I have been bringing my car to Holman Honda for oil changes and any necessary repairs for quite some time now. Today I was informed of a part that needed to be replaced and when I heard the quote I was shocked but they assured me it needed to be fixed and wasn't safe to drive. We all know dealerships have a tremendous mark-up but after contacting another dealership I learned how they had just gouged me on the price. For the part alone, they almost doubled the list price. The price I paid for labor was over the top, as well. I understand things are going to cost more in S. FL but this just took my breath away. I called back after the fact but the service manager wouldn't be available until Monday. Hopefully they can do better than just crediting me the cost of the oil change I went in for. Either way, knowing how much I was overcharged is enough to keep me from going back in the future.
0I have been bringing my car to Holman Honda for oil changes and any necessary repairs for quite some time now. Today I was informed of a part that needed to be replaced and when I heard the quote I was shocked but they assured me it needed to be fixed and wasn't safe to drive. We all know dealerships have a tremendous mark-up but after contacting another dealership I learned how they had just gouged me on the price. For the part alone, they almost doubled the list price. The price I paid for labor was over the top, as well. I understand things are going to cost more in S. FL but this just took my breath away. I called back after the fact but the service manager wouldn't be available until Monday. Hopefully they can do better than just crediting me the cost of the oil change I went in for. Either way, knowing how much I was overcharged is enough to keep me from going back in the future.