Ponte Vedra Inn and Club

★★★☆☆
When it's time to rejuvenate, celebrate a special occasion or just treat yourself right, The Spa at Ponte Vedra Inn & Club is the perfect spot to attain peace of mind and blissfulness of body. Located on one of North Florida's most stunning beaches, you'll delight in our beautiful surroundings, world-class pampering and over 100 specialty services and treatments. From skillful massages to sumptuous dining, it's easy to see why Jacksonville Magazine voted us "Best Day Spa" and "Top Spa for Bridal Parties."
  • 200 Ponte Vedra Blvd

    Ponte Vedra Beach, FL 32082

    Map & Directions
  • 866-748-8083

About Ponte Vedra Inn and Club

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Ponte Vedra Inn & Club

200 Ponte Vedra Blvd. Ponte Vedra Beach, FL

2.6667 3
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I just had an wonderful day at the Spa at Ponte Vedra Inn. I was there spending a day with my mother to celebrate my 30th birthday. From the beginning the staff was welcoming and friendly. I have been to many top notch spas and this by far was the best experience to date. The building is beautiful and very clean and the pool was just breath taking. The ladies in the locker room, especially Ana, were so nice and went out of their way to make my day special. Christy did my massage and this was one of the best massages I have ever had and my mom had a facial with Seda and said it was to die for. I highly recommend going to the Ponte Vedra Spa for any occasion or just because. The prices were a little high BUT it was well worth it. You get what you pay for, and I definitely loved what I got!

2
★★★★★

I just had an wonderful day at the Spa at Ponte Vedra Inn. I was there spending a day with my mother to celebrate my 30th birthday. From the beginning the staff was welcoming and friendly. I have been to many top notch spas and this by far was the best experience to date. The building is beautiful and very clean and the pool was just breath taking. The ladies in the locker room, especially Ana, were so nice and went out of their way to make my day special. Christy did my massage and this was one of the best massages I have ever had and my mom had a facial with Seda and said it was to die for. I highly recommend going to the Ponte Vedra Spa for any occasion or just because. The prices were a little high BUT it was well worth it. You get what you pay for, and I definitely loved what I got!

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I was very dissappointed. Not only in the high prices, but in the lack of quality service. I arrived letting them know it was my first time to a spa, yet I still did not receive a quality tour or instructions on what to do next. The locker room was not very impressive and the plunge pool is practically right next to the changing area. The massage was okay, but I wouldnt go there again for that price.

2
★★☆☆☆

I was very dissappointed. Not only in the high prices, but in the lack of quality service. I arrived letting them know it was my first time to a spa, yet I still did not receive a quality tour or instructions on what to do next. The locker room was not very impressive and the plunge pool is practically right next to the changing area. The massage was okay, but I wouldnt go there again for that price.

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DO NOT STAY HERE! The customer service is the worst I have ever encountered in my life. DO NOT attempt to use the spa, they are completely disorganized, rude. First they lost my appointment, tried to say it was because I was not old enough. Which added insult to injury. How do they know when I book the appointment what I look like? I told them I was twenty on the phone, I was still hasseled when I arrived. Remember the saying the customer is always right? well not here! The registration staff continued to argue with me about the lost appointment, as a result I lost about 30 mins of that service, when they had someone free to start with. That would have been the easy way to solve it first. They used the excuse, well I'm new. You still need to be doing your job correctly!

0
★☆☆☆☆

DO NOT STAY HERE! The customer service is the worst I have ever encountered in my life. DO NOT attempt to use the spa, they are completely disorganized, rude. First they lost my appointment, tried to say it was because I was not old enough. Which added insult to injury. How do they know when I book the appointment what I look like? I told them I was twenty on the phone, I was still hasseled when I arrived. Remember the saying the customer is always right? well not here! The registration staff continued to argue with me about the lost appointment, as a result I lost about 30 mins of that service, when they had someone free to start with. That would have been the easy way to solve it first. They used the excuse, well I'm new. You still need to be doing your job correctly!

Pros: luxurious

Cons: customer service, staff, expensive, crowded

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More about Ponte Vedra Inn and Club

The Ponte Vedra Inn & Club’s 30,000 square foot Spa, the region’s largest, is a seductively beautiful environment that combines peaceful surroundings and ultra-modern facilities with an impressive selection of more than 100 beauty and pampering services.

 

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