TD Bank

★☆☆☆☆
  • 4975 Linton Boulevard Delray Beach

    Delray Beach, FL 33445

    Map & Directions
  • 561-495-1144

About TD Bank

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  • Banks
  • ATM
Details
  • ATM
Hours
M-Th 8:30am-5pm, F 8:30am-7pm, Sa 9am-3pm, Su 11am-3pm

Finance

Finance
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On the morning of October 20th, 2008 I came into this branch. Denny was the teller and she informed me that I had $85 in my savings account. I withdrew $50 and left the remainder inside the account.I came in later in the evening anticipating to drain the account since it was payday the very next day. Vanessa (MOOOOO!)and Adam ( has sugar in his tank) were the tellers. I asked Vanessa if she could give me the remainder of the account and she LAUGHS IN MY FACE telling me I had a negative savings balance..how is that mathematically possible? I was a little upset, yet still remained calm and collective about the situation. I asked how Brittany was doing, since she always treated me with the utmost respect as did Erin and Stanley and another girl who name I cannot recall. Adam then makes a remark about how I need to watch what I say to Brittany because on one occasion, while making a withdrawal, at the end she asks, "How would you like that"? and I smirked and said "Oh....you mean the money?" in a completely facetious manner, which she was well aware of. He was telling me of his martial arts experience and how I don't want to fight him. I took with a grain of salt. Vanessa then told me to come in the next morning and that everything would be cleared up...so I did just that and when I got there she was very rude telling me that I needed to come in later in the day. I told her that I didn't appreciate Adam's comment to me the prior night and she says "We dont like the comments you give us!" At that point and time, I told her to close my account and will be a loyal customer at another bank. I then wrote out a complaint and talked to the amateur GM over over named Danny there to see if Adam and Vanessa would be reprimanded in any way shape or form and he REFUSED to read the letter or listen to any of what I had to say and even had the audacity to accuse me of using the Drive-thru and saying inappropriate things over the intercom when I HAVE NEVER EVEN used the drive-thru.

0
★☆☆☆☆

On the morning of October 20th, 2008 I came into this branch. Denny was the teller and she informed me that I had $85 in my savings account. I withdrew $50 and left the remainder inside the account.I came in later in the evening anticipating to drain the account since it was payday the very next day. Vanessa (MOOOOO!)and Adam ( has sugar in his tank) were the tellers. I asked Vanessa if she could give me the remainder of the account and she LAUGHS IN MY FACE telling me I had a negative savings balance..how is that mathematically possible? I was a little upset, yet still remained calm and collective about the situation. I asked how Brittany was doing, since she always treated me with the utmost respect as did Erin and Stanley and another girl who name I cannot recall. Adam then makes a remark about how I need to watch what I say to Brittany because on one occasion, while making a withdrawal, at the end she asks, "How would you like that"? and I smirked and said "Oh....you mean the money?" in a completely facetious manner, which she was well aware of. He was telling me of his martial arts experience and how I don't want to fight him. I took with a grain of salt. Vanessa then told me to come in the next morning and that everything would be cleared up...so I did just that and when I got there she was very rude telling me that I needed to come in later in the day. I told her that I didn't appreciate Adam's comment to me the prior night and she says "We dont like the comments you give us!" At that point and time, I told her to close my account and will be a loyal customer at another bank. I then wrote out a complaint and talked to the amateur GM over over named Danny there to see if Adam and Vanessa would be reprimanded in any way shape or form and he REFUSED to read the letter or listen to any of what I had to say and even had the audacity to accuse me of using the Drive-thru and saying inappropriate things over the intercom when I HAVE NEVER EVEN used the drive-thru.

Message from TD Bank

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US.

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