Lou Bachrodt Mazda

★★★★★
  • 5400 North State Road 7

    COCONUT CREEK, FL 33073

    Map & Directions
  • 954-247-5000

About Lou Bachrodt Mazda

Categories
  • Auto Dealers
Details
  • Chevrolet
  • Mazda
  • Oil Changes
Hours
M-F 9am-9pm, Sa 9am-8pm, Su 11am-6pm
Special Offer
Call Today
Phones
  • Fax (954-247-5204)

Automotive

Automotive
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I brought my vehicle to your dealership as a result of a service recall. While I was there I had additional work preformed. I was very satisfied with the work preformed and the friendly way I was welcomed. As always, I will return to your

3
★★★★★

I brought my vehicle to your dealership as a result of a service recall. While I was there I had additional work preformed. I was very satisfied with the work preformed and the friendly way I was welcomed. As always, I will return to your

.

The two gentlemen who greeted me were so helpful, as they directed me to one of the booths and placed a plastic cover on the seat of my car. None of the repairs were unnecessary, and everything was explained clearly. I have never been to

3
★★★★★

The two gentlemen who greeted me were so helpful, as they directed me to one of the booths and placed a plastic cover on the seat of my car. None of the repairs were unnecessary, and everything was explained clearly. I have never been to

.

Excellent Service in all aspects! Thank you very much.

3
★★★★★

Excellent Service in all aspects! Thank you very much.

.

There are many places to have a car repaired - another dealership or at an independent's shop... I choose to go to your facility. I go because I know that what is done is done right, the price is fair considering I do not have to return or

3
★★★★★

There are many places to have a car repaired - another dealership or at an independent's shop... I choose to go to your facility. I go because I know that what is done is done right, the price is fair considering I do not have to return or

.

I would recommend him to my family and friends any day.

3
★★★★★

I would recommend him to my family and friends any day.

.

Thank you for a comfortable customer friendly environment.

5
★★★★★

Thank you for a comfortable customer friendly environment.

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.

I was very pleased with my service visit today.

5
★★★★★

I was very pleased with my service visit today.

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.

James Green and Cindy in finance were great.

5
★★★★★

James Green and Cindy in finance were great.

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.

Dean was great.........., I appreciate your professional attitude.

5
★★★★★

Dean was great.........., I appreciate your professional attitude.

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.

The service by the sales department (Nick and Adam always most willing and
capable answering my questions), finance department (David always able to
answer my questions), parts department (Peter always most knowledgeable as to
the extra accessories and parts for my new Mazda), service department
(Rebecca has been so helpful with arranging all the service to my new Mazda,
truly wonderful) and the mechanics have stellar performance in regard to my
service calls.

5
★★★★★

The service by the sales department (Nick and Adam always most willing and
capable answering my questions), finance department (David always able to
answer my questions), parts department (Peter always most knowledgeable as to
the extra accessories and parts for my new Mazda), service department
(Rebecca has been so helpful with arranging all the service to my new Mazda,
truly wonderful) and the mechanics have stellar performance in regard to my
service calls.

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.

The service by the sales department (Nick and Adam always most willing and\r
capable answering my questions), finance department (David always able to\r
answer my questions), parts department (Peter always most knowledgeable as to\r
the

3
★★★★★

The service by the sales department (Nick and Adam always most willing and\r
capable answering my questions), finance department (David always able to\r
answer my questions), parts department (Peter always most knowledgeable as to\r
the

.

My husband and I want to commend Casey Salman and the Service Crew for making our Experience at Lou Bachrodt a pleasant one. Throughout the years Casey has always treated us with exceptional customer service. Also, your service crew are very nice and have always greeted us with a smile. We just wanted to let you know you have a great staff working for Lou Backrodt and they need to be recognized. Casey...THANKS for always taking care of us. We appreciate you.

5
★★★★★

My husband and I want to commend Casey Salman and the Service Crew for making our Experience at Lou Bachrodt a pleasant one. Throughout the years Casey has always treated us with exceptional customer service. Also, your service crew are very nice and have always greeted us with a smile. We just wanted to let you know you have a great staff working for Lou Backrodt and they need to be recognized. Casey...THANKS for always taking care of us. We appreciate you.

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1 out of 1 people found this review helpful.

.

Great customer service!Very knowledgeable about the car

5
★★★★★

Great customer service!Very knowledgeable about the car

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.

Everyone I met was sincere, honest and genuinely interested in what was best for me.

5
★★★★★

Everyone I met was sincere, honest and genuinely interested in what was best for me.

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1 out of 1 people found this review helpful.

.

Everyone I met was sincere, honest and genuinely interested in what was best for me.

3
★★★★★

Everyone I met was sincere, honest and genuinely interested in what was best for me.

.

They delivered the vehicle at the price they promised on the phone. Honored an expired coupon I found online without any arguments. They also gave me a fair price on my trade-in. No game playing when it came to pricing. Sales person is an extremely nice guy. Taught me how to drive a stick shift!

2
★★★★★

They delivered the vehicle at the price they promised on the phone. Honored an expired coupon I found online without any arguments. They also gave me a fair price on my trade-in. No game playing when it came to pricing. Sales person is an extremely nice guy. Taught me how to drive a stick shift!

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David was one of the best salesmen I??ve ever dealt with. He seemed to really care about my wants in a new vehicle. Treated my professionally and handled the entire transaction with care.

5
★★★★★

David was one of the best salesmen I??ve ever dealt with. He seemed to really care about my wants in a new vehicle. Treated my professionally and handled the entire transaction with care.

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2 out of 2 people found this review helpful.

.

The service was outstanding; my experience was phenomenal. Jeremy Myers is an excellent and understanding service advisor. He is also very courteous and professional.

2
★★★★★

The service was outstanding; my experience was phenomenal. Jeremy Myers is an excellent and understanding service advisor. He is also very courteous and professional.

.

Listened to what I wanted in the car and the color. Also Bret and David answered all the questions I have with how things in the car worked and any financial questions I had in the end.

2
★★★★☆

Listened to what I wanted in the car and the color. Also Bret and David answered all the questions I have with how things in the car worked and any financial questions I had in the end.

.

The facility is a slight inconvenience. Its a little farther from my home that I would like but I only go to this dealership because of the service. They not only concern themselves with my needs but the needs of my wife as well. Now thats a big deal.

2
★★★★★

The facility is a slight inconvenience. Its a little farther from my home that I would like but I only go to this dealership because of the service. They not only concern themselves with my needs but the needs of my wife as well. Now thats a big deal.

.

Our experience at this Mazda dealership was very good. We received a quote on the internet and it was the true price of the car without a hassle. The staff at the dealership was friendly and very professional. Exceptional.

2
★★★★☆

Our experience at this Mazda dealership was very good. We received a quote on the internet and it was the true price of the car without a hassle. The staff at the dealership was friendly and very professional. Exceptional.

.

I found and bought the car the VERY day it came off the truck. Our salesman, Ken Vigo, did everything in his power to speed the intake and delivery process. The waiting area wasnt bad at all. We loved the caf and the free popcorn and coffee!! Feels like an oasis when youre waiting.

2
★★★★★

I found and bought the car the VERY day it came off the truck. Our salesman, Ken Vigo, did everything in his power to speed the intake and delivery process. The waiting area wasnt bad at all. We loved the caf and the free popcorn and coffee!! Feels like an oasis when youre waiting.

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Fernando, our sales consultant, was very friendly and professional. He made the buying experience pleasurable and efficient.

2
★★★★☆

Fernando, our sales consultant, was very friendly and professional. He made the buying experience pleasurable and efficient.

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This is our 3rd Mazda from this dealership!!! I think that speaks for itself and everyone involved. PS: WE LOVE MAZDA!!!

2
★★★★★

This is our 3rd Mazda from this dealership!!! I think that speaks for itself and everyone involved. PS: WE LOVE MAZDA!!!

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The customer service was great. My sales consultant was very polite and really tried to work with me to get my car. I feel it was a very honest transaction. That is why the next day I went to get a second car with the same consultant.

2
★★★★★

The customer service was great. My sales consultant was very polite and really tried to work with me to get my car. I feel it was a very honest transaction. That is why the next day I went to get a second car with the same consultant.

.

Really liked the customer service from each professional that touched my visiteveryone was interested in making my experience the best it could be and to get me out of the dealership happy and timely.

2
★★★★☆

Really liked the customer service from each professional that touched my visiteveryone was interested in making my experience the best it could be and to get me out of the dealership happy and timely.

.

The people there are very friendly and accommodating. Promptness is one thing out of many more that Lou Bachrodt Mazda did good!

2
★★★★★

The people there are very friendly and accommodating. Promptness is one thing out of many more that Lou Bachrodt Mazda did good!

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They way they treated me and the other customers. I felt comfortable the whole time, I did not\nfeel like I was at a dealership. Dino really showed a real concern to get me out as soon as possible. He updated me often. A nice man worked the food counter. He was pleasant and we had a nice talk! \n

2
★★★★★

They way they treated me and the other customers. I felt comfortable the whole time, I did not\nfeel like I was at a dealership. Dino really showed a real concern to get me out as soon as possible. He updated me often. A nice man worked the food counter. He was pleasant and we had a nice talk! \n

.

Marc was easy to talk to. He explained things in a clearly manner.

2
★★★★★

Marc was easy to talk to. He explained things in a clearly manner.

.

I would NOT recommend Lou Bachrodt of Coral Springs to my worst enemy. Frantz and Bob are sneaky and unethical. I was told lie after lie. DO NOT BUY A CAR FROM Lou Bachrodt, Coral Springs.

0
★☆☆☆☆

I would NOT recommend Lou Bachrodt of Coral Springs to my worst enemy. Frantz and Bob are sneaky and unethical. I was told lie after lie. DO NOT BUY A CAR FROM Lou Bachrodt, Coral Springs.

.

Service takes forever and completely unreliable. They don't seem to be on top of anything or have a clue whats going on.\r\n \r\nLet me explain to you my story. I had problem with my car, so I took it here, they say I need new engine and they quickly say I need to pay $7,000 for a new one with little to no inspection even though I was under warranty. So I had to fight for a week to tell them I was in fact covered (they told me I had to pay before they really inspected it closely). Now they tell me it will be a week and a half for the order and installation. One and a half weeks later and I am told they ordered the wrong engine...so I wait another week and they still haven't got the engine. Now they finally get the engine and takes them ANOTHER week to install. NOW they hear a noise (clicking) and wont give me the car with it so they are taking everything apart to find out what they did wrong. It's been 3 and a half weeks and I still have not got my car. Oh and they will give you a rental car for 3 days, he squeezed 5 for me...Wow thank you so much.

1
★★☆☆☆

Service takes forever and completely unreliable. They don't seem to be on top of anything or have a clue whats going on.\r\n \r\nLet me explain to you my story. I had problem with my car, so I took it here, they say I need new engine and they quickly say I need to pay $7,000 for a new one with little to no inspection even though I was under warranty. So I had to fight for a week to tell them I was in fact covered (they told me I had to pay before they really inspected it closely). Now they tell me it will be a week and a half for the order and installation. One and a half weeks later and I am told they ordered the wrong engine...so I wait another week and they still haven't got the engine. Now they finally get the engine and takes them ANOTHER week to install. NOW they hear a noise (clicking) and wont give me the car with it so they are taking everything apart to find out what they did wrong. It's been 3 and a half weeks and I still have not got my car. Oh and they will give you a rental car for 3 days, he squeezed 5 for me...Wow thank you so much.

Pros: For me, the employees were not rude

Cons: Service took forever and problems arose during maintenance

Message from Lou Bachrodt Mazda

Visit Lou Bachrodt Mazda to experience our large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in Coconut Creek, this Mazda dealership is located at 5400 North State Road 7.

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