Waychoff's Heating & AC INC

★★★★☆
  • 6929 Phillips Parkway Dr S

    Jacksonville, FL 32256

    Map & Directions
  • 904-880-5525

Automotive

Automotive
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After 3 trips by 2 other contractors and with an estimate to the tune of $2500, to replace a compressor, a friend turned me on to Waychoffs. I called, they listened, and had Jason to my door in less than 3 hours. It took him less than 20

3
★★★★★

After 3 trips by 2 other contractors and with an estimate to the tune of $2500, to replace a compressor, a friend turned me on to Waychoffs. I called, they listened, and had Jason to my door in less than 3 hours. It took him less than 20

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I have paid for their annual service contract. They were here 12/08/12 to service my 2 units. Their website states Emergency Service 24 hours a day, 7 days a week, 365 days a year. When I turned on my heating unit downstairs last night

3
★★★★★

I have paid for their annual service contract. They were here 12/08/12 to service my 2 units. Their website states Emergency Service 24 hours a day, 7 days a week, 365 days a year. When I turned on my heating unit downstairs last night

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Called them on a weekend night around 6:30pm. I was surprised that they answered the phone, and they were able to be at my home and fix the problem in less than 2 hours. I was able to sleep comfortably that night. Price was fair and everything was real professional.

2
★★★★★

Called them on a weekend night around 6:30pm. I was surprised that they answered the phone, and they were able to be at my home and fix the problem in less than 2 hours. I was able to sleep comfortably that night. Price was fair and everything was real professional.

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Great company, Great customer service. Called them during the holidays, everyone else was closed. They were out pretty quick, and had the system fixed pretty quick. I paid a 125.00 for some electrical part. Would reccomend them to anyone.

5
★★★★★

Great company, Great customer service. Called them during the holidays, everyone else was closed. They were out pretty quick, and had the system fixed pretty quick. I paid a 125.00 for some electrical part. Would reccomend them to anyone.

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After paying $6500. for a top of the line Trane system, I was surprised to find it blowing warm air less than two years later. On a hot July day, Waychoff's was busy and could not come out to look at it until after 5pm. There was no special consideration for me just because I bought the system from them.\nTurns out the coils were leaking - a manufacturing defect. Waychoff's said: Pay for a diagnostic visit, then pay for another visit to install the new coils (only the parts were covered in the Trane warranty). And then pay $750 for an extended warranty because the coils will probably fail again.\nAlso, when I bought the new system, I told them that I wanted the outside unit to be a lower profile than the old one, so I could see over it from the back porch. No problem, the salesman says. When I got home that day the new unit outside was a foot taller than the old one.\nFinally, Waychoff's price for an extended warranty was $100. higher than that of the other contractors.

0
★☆☆☆☆

After paying $6500. for a top of the line Trane system, I was surprised to find it blowing warm air less than two years later. On a hot July day, Waychoff's was busy and could not come out to look at it until after 5pm. There was no special consideration for me just because I bought the system from them.\nTurns out the coils were leaking - a manufacturing defect. Waychoff's said: Pay for a diagnostic visit, then pay for another visit to install the new coils (only the parts were covered in the Trane warranty). And then pay $750 for an extended warranty because the coils will probably fail again.\nAlso, when I bought the new system, I told them that I wanted the outside unit to be a lower profile than the old one, so I could see over it from the back porch. No problem, the salesman says. When I got home that day the new unit outside was a foot taller than the old one.\nFinally, Waychoff's price for an extended warranty was $100. higher than that of the other contractors.

.

After paying $6500. for a top of the line Trane system, I was surprised to find it blowing warm air less than two years later. On a hot July day, Waychoff's was busy and could not come out to look at it until after 5pm. There was no special consideration for me just because I bought the system from them.
Turns out the coils were leaking - a manufacturing defect. Waychoff's said: Pay for a diagnostic visit, then pay for another visit to install the new coils (only the parts were covered in the Trane warranty). And then pay $750 for an extended warranty because the coils will probably fail again.
Also, when I bought the new system, I told them that I wanted the outside unit to be a lower profile than the old one, so I could see over it from the back porch. No problem, the salesman says. When I got home that day the new unit outside was a foot taller than the old one.
Finally, Waychoff's price for an extended warranty was $100. higher than that of the other contractors.

1
★☆☆☆☆

After paying $6500. for a top of the line Trane system, I was surprised to find it blowing warm air less than two years later. On a hot July day, Waychoff's was busy and could not come out to look at it until after 5pm. There was no special consideration for me just because I bought the system from them.
Turns out the coils were leaking - a manufacturing defect. Waychoff's said: Pay for a diagnostic visit, then pay for another visit to install the new coils (only the parts were covered in the Trane warranty). And then pay $750 for an extended warranty because the coils will probably fail again.
Also, when I bought the new system, I told them that I wanted the outside unit to be a lower profile than the old one, so I could see over it from the back porch. No problem, the salesman says. When I got home that day the new unit outside was a foot taller than the old one.
Finally, Waychoff's price for an extended warranty was $100. higher than that of the other contractors.

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.

They'll be friendly and smile and take you for a ride.

I thought I was doing a good thing by arranging for them to come out twice a year for a system checkup. In the spring trip, they talked me in to installing expensive surge protectors. Shame on me for being so gullible.

Then in the fall trip, they found a bad capacitor. They charged me $195 for it. I found that the part has a retail price of $22.95 online...this is an incredible markup considering that they were already at my home and just had to take 10 minutes to install an inexpensive part.

Altogether, I spent well over $500 this year on basic maintenance for my system. Again, shame on me for gullibility. But more shame on them for being snakes in the grass.

1
★☆☆☆☆

They'll be friendly and smile and take you for a ride.

I thought I was doing a good thing by arranging for them to come out twice a year for a system checkup. In the spring trip, they talked me in to installing expensive surge protectors. Shame on me for being so gullible.

Then in the fall trip, they found a bad capacitor. They charged me $195 for it. I found that the part has a retail price of $22.95 online...this is an incredible markup considering that they were already at my home and just had to take 10 minutes to install an inexpensive part.

Altogether, I spent well over $500 this year on basic maintenance for my system. Again, shame on me for gullibility. But more shame on them for being snakes in the grass.

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Waychoff's Heating and Air is a great businees to deal with!! We had a failure in our outside compressor unit on a Sunday before a Monday holiday. Waychoff's was the only company we called that was able to come out that day. They troubleshot the problem and then came out the next day and installed a loaner A/C unit. They came back the next Tuesday and did a complete installation. We never felt pressured in any way. The installation was completed in one day and we love our new Trane A/C!! They were great to deal with!!

5
★★★★★

Waychoff's Heating and Air is a great businees to deal with!! We had a failure in our outside compressor unit on a Sunday before a Monday holiday. Waychoff's was the only company we called that was able to come out that day. They troubleshot the problem and then came out the next day and installed a loaner A/C unit. They came back the next Tuesday and did a complete installation. We never felt pressured in any way. The installation was completed in one day and we love our new Trane A/C!! They were great to deal with!!

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