Glass America

★★★★☆
Quality Auto Glass Repair and Replacement, Free Mobile Service. Call for a Quote!
  • 1011 Blanding Blvd

    Orange Park, FL 32065-6701

    Map & Directions
  • 844-711-2986

About Glass America

Details
Hours
Mon-Fri 7:30am-5:30pm, Sat 8am-12pm
4.0 3
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Horrible place, they take for ever to repair vehicles. Management is horrible, high turn over in staff. Manager is just hopes around attacking important. Worst place in the world!!!

3

Horrible place, they take for ever to repair vehicles. Management is horrible, high turn over in staff. Manager is just hopes around attacking important. Worst place in the world!!!

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My first experience is my wife had a minor fender bender.\nlong story short after about 6 months the paint peeled off and exposed the bare metal that was rusted. I washed and waxed the car once a week. it was definitely lacking proper sanding and priming when they painted.\n\nI should have known better than to waste my time.\n I was driving around town getting estimates on a new paint job for my other car. this was the last stop after 4 other shops. \n I drove up around back when i first pulled up. As I first entered the rear entrance there were cars everywhere. It looked very disorganized and there were at least 100 cars currently and waiting to be worked on. I suggest looking in the back first before you get an estimate there and you will see what i am talking about. I thought immediately that my car was not going to get the attention and detail I wanted. \n I figured I would still an estimate because i was there anyways.\n I pull up to the area where you get estimates and walk in.\nthe guy names Jim or Tim was sitting at his desk and doesn't look at me. I start asking him if I could get an estimate and he continues to the conversation not looking at me but at a computer screen. then he finally turns and tells me to talk to the front secretary across the room.\n after talking to the secretary I am told to wait. after about 10 minutes or so. Jim says he is ready. he has not smiled or introduced himself the entire time i was there. he almost seemed like he was angry with me for asking him to do his job.\n when we get to my car Jim says that its not worth getting my car repainted(My cars NADA value is $11,200). I then explain that I plan on keeping my car for a long time. he then rolls his eyes and shakes his head and sighs.\n I am thinking this employee is very rude and unprofessional.\n He the looks over my car for at least 15 minutes. There is nothing really wrong with that but the other 4 shops i went to were much quicker. i think the longest was 5 minutes.\n After he is done looking at my car I figure ill let him finish the estimate even though his rudeness and unprofessional manner already made my decision to take my business elsewhere \n He tells me it will be another 20 minutes witch is already longer than the others. he then sits at his computer and talks on the phone. 20 minutes go by and I tell him thanks anyways and i leave.

0
★☆☆☆☆

My first experience is my wife had a minor fender bender.\nlong story short after about 6 months the paint peeled off and exposed the bare metal that was rusted. I washed and waxed the car once a week. it was definitely lacking proper sanding and priming when they painted.\n\nI should have known better than to waste my time.\n I was driving around town getting estimates on a new paint job for my other car. this was the last stop after 4 other shops. \n I drove up around back when i first pulled up. As I first entered the rear entrance there were cars everywhere. It looked very disorganized and there were at least 100 cars currently and waiting to be worked on. I suggest looking in the back first before you get an estimate there and you will see what i am talking about. I thought immediately that my car was not going to get the attention and detail I wanted. \n I figured I would still an estimate because i was there anyways.\n I pull up to the area where you get estimates and walk in.\nthe guy names Jim or Tim was sitting at his desk and doesn't look at me. I start asking him if I could get an estimate and he continues to the conversation not looking at me but at a computer screen. then he finally turns and tells me to talk to the front secretary across the room.\n after talking to the secretary I am told to wait. after about 10 minutes or so. Jim says he is ready. he has not smiled or introduced himself the entire time i was there. he almost seemed like he was angry with me for asking him to do his job.\n when we get to my car Jim says that its not worth getting my car repainted(My cars NADA value is $11,200). I then explain that I plan on keeping my car for a long time. he then rolls his eyes and shakes his head and sighs.\n I am thinking this employee is very rude and unprofessional.\n He the looks over my car for at least 15 minutes. There is nothing really wrong with that but the other 4 shops i went to were much quicker. i think the longest was 5 minutes.\n After he is done looking at my car I figure ill let him finish the estimate even though his rudeness and unprofessional manner already made my decision to take my business elsewhere \n He tells me it will be another 20 minutes witch is already longer than the others. he then sits at his computer and talks on the phone. 20 minutes go by and I tell him thanks anyways and i leave.

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My husband is super picky, but these guys always make him happy.They are super friendly and always do a really good job. Another plus is Enterprise Rental Car is right next door, so if you need a car while yours is being fixed it is easy to pick up and drop off.

5
★★★★★

My husband is super picky, but these guys always make him happy.They are super friendly and always do a really good job. Another plus is Enterprise Rental Car is right next door, so if you need a car while yours is being fixed it is easy to pick up and drop off.

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Message from Glass America

As a leader in the Auto Glass Replacement industry, Glass America upholds the highest levels of quality craftsmanship, and consistently maintains a proven track record for excellent customer service. Glass America is one of the largest independently-owned automobile glass replacement and repair companies in the country. Glass America carries a complete line of auto glass repair and replacement services for all years, makes and models, foreign and domestic, commercial or passenger vehicles.

All technicians are certified by Sika Adhesive Systems and LYNX Services. All auto glass installations and workmanship will meet or exceed the AGRSS Standards, and have a national lifetime warranty. Glass America's direct billing procedures and pricing structures meet or exceed the requirements of all insurance companies and glass networks. All of the company's national service areas offer both drive-in and mobile services, and always strive to make business as quick and as convenient as possible for their patrons.

At Glass America we use only the best quality replacement glass manufactured by only Original Equipment Manufacturers (OEM). Our technicians are extensively trained and certified to provide auto glass installations that meet or exceed Federal Motor Vehicle Safety Standards and car maker's recommendations.

We're committed to advancing the auto glass industry for your safety and ours.. • We Help With Insurance. Our experienced team of Customer Service Representatives are experts in Insurance company coverage verification and billing requirements. We accept all major insurance companies and we're glad to file the claim for you!
• We Come to You! We make your repairs painless. With our mobile service,we bring the repair shop to your home or business. We can accommodate even the most demanding schedules. No more taking hours away to get your windshield fixed.
• Lifetime Warranty. Feel confident in your windshield repair with a protection for the life of your vehicle.
• Industry Certified. We invest in our employees' continued education so that we are always using the most advanced and safest methods for your repair. Because safety matters.

Call today for a Quote or log on to our website and fill out a Get a Quote form.

Key Points

  • Quality Auto Glass Repair and...
 

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