Princess Global Fine Arts

★★☆☆☆

About Princess Global Fine Arts

Categories
  • Artists

Arts & Entertainment

Arts & Entertainment
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We were on a cruise through the Panama Canal, purchased 3 beautiful pieces of art and won 2. They were quickly shipped, arrived beautifully wrapped without any damage of any kind. Delivery for all pieces was less than 8 weeks. Called once to check on an original we purchased since it was last to arrive, the c/s folks were most pleasant and reassuring.
I like our pieces, I enjoyed the art auctions and bought what I liked and received items without incident. No complaints here

2
★★★★★

We were on a cruise through the Panama Canal, purchased 3 beautiful pieces of art and won 2. They were quickly shipped, arrived beautifully wrapped without any damage of any kind. Delivery for all pieces was less than 8 weeks. Called once to check on an original we purchased since it was last to arrive, the c/s folks were most pleasant and reassuring.
I like our pieces, I enjoyed the art auctions and bought what I liked and received items without incident. No complaints here

Pros: Great customer service, fast shipping

Cons: none

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I bought a painting while on a Princess cruise I have sailed over 15 different times this being one of many as long as Princess is affilated with this co( Global arts) I wont be /ever buying any more art work on a cruise ship due to bad service!!!!!!!

0
★☆☆☆☆

I bought a painting while on a Princess cruise I have sailed over 15 different times this being one of many as long as Princess is affilated with this co( Global arts) I wont be /ever buying any more art work on a cruise ship due to bad service!!!!!!!

Pros: -0- to no Client service

Cons: Wont return any calls or even answer the phone!!!

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I recieved a piece of art defective.Sent it back as I was told to,waited for new piece then told I was required to pay another 140.00 for brokerage fees.Phoned to fine out wht I should have to pay twice,Waited for supervisor to call.not going to happen.Last time I will ever buy art on board.I have cruised 15 times with Princess.

0
★☆☆☆☆

I recieved a piece of art defective.Sent it back as I was told to,waited for new piece then told I was required to pay another 140.00 for brokerage fees.Phoned to fine out wht I should have to pay twice,Waited for supervisor to call.not going to happen.Last time I will ever buy art on board.I have cruised 15 times with Princess.

Pros: none

Cons: never getting your picture

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No one home, can't get anyone on phone and can't get anyone to respond to numerous voice messages or fax messages. Why a business like Princess would let a firm like this represent them bewilders me. A 1 star rating is twice what this group deserves. I will never purchase another piece of art on a princess cruise if this firm has any association with that sale.

0
★☆☆☆☆

No one home, can't get anyone on phone and can't get anyone to respond to numerous voice messages or fax messages. Why a business like Princess would let a firm like this represent them bewilders me. A 1 star rating is twice what this group deserves. I will never purchase another piece of art on a princess cruise if this firm has any association with that sale.

Pros: yet to find one

Cons: not enough room to express my feelings

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Global Fine Arts definitely drops the ball when it comes to customer service----there is none! Just try getting a real person on the phone; I have tried at least a dozen times and have yet to succeed. Also, the invoice that I received doesn't even give their name let alone a contact number. I had to call Princess Cruise Line to get their name and a number that has a prerecorded message.

I purchased a piece of art work in March on the Island Princess cruise ship and, here it is 8 weeks later and no art. I am desperate to get an answer on where in the world my art is. No one, including the Princess Cruise Line is able to help.

Suffice it to say that I will never buy another piece of art from Global Fine Arts even if I can carry it off the ship myself. They don't deserve my business and they probably don't deserve yours either!

0
★☆☆☆☆

Global Fine Arts definitely drops the ball when it comes to customer service----there is none! Just try getting a real person on the phone; I have tried at least a dozen times and have yet to succeed. Also, the invoice that I received doesn't even give their name let alone a contact number. I had to call Princess Cruise Line to get their name and a number that has a prerecorded message.

I purchased a piece of art work in March on the Island Princess cruise ship and, here it is 8 weeks later and no art. I am desperate to get an answer on where in the world my art is. No one, including the Princess Cruise Line is able to help.

Suffice it to say that I will never buy another piece of art from Global Fine Arts even if I can carry it off the ship myself. They don't deserve my business and they probably don't deserve yours either!

Pros: NICE ART SELECTION

Cons: CUSTOMER SERVICE

 

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