Sheppard's Air Rescue

★★★★★

Automotive

Automotive
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Good luck getting a callback from Joe Horstman. Just purchased 2 systems for my house. Installation had issues: they broke hose feeding a drip to a birdbath, damaged pool pipes causing a leak, no hot water for 2 days because they installed

3
★★★★★

Good luck getting a callback from Joe Horstman. Just purchased 2 systems for my house. Installation had issues: they broke hose feeding a drip to a birdbath, damaged pool pipes causing a leak, no hot water for 2 days because they installed

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I had a major mess with the HVAC unit in my condo. Zack and Shawn made it seem like a piece of cake. They actually left it spotless. I cant thank them enough. They are extremely valuable assets to Air Rescue and should be commended. Will call for them again.

5
★★★★★

I had a major mess with the HVAC unit in my condo. Zack and Shawn made it seem like a piece of cake. They actually left it spotless. I cant thank them enough. They are extremely valuable assets to Air Rescue and should be commended. Will call for them again.

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Their tech gave us a wealth of information. I feel so well informed now!

5
★★★★★

Their tech gave us a wealth of information. I feel so well informed now!

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Wonderful tech. Did a great job and we will call for him again. Completely satisfied with my AC repair and he answered all of my questions.

5
★★★★★

Wonderful tech. Did a great job and we will call for him again. Completely satisfied with my AC repair and he answered all of my questions.

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I am very happy to have found Air Rescue. They have great service and especially the technician you sent to my home was one of the best ever. He did the job on time and was very nice and knowledgeable. He made sure I knew what he was doing and even recommended things to keep my filter clean.

5
★★★★★

I am very happy to have found Air Rescue. They have great service and especially the technician you sent to my home was one of the best ever. He did the job on time and was very nice and knowledgeable. He made sure I knew what he was doing and even recommended things to keep my filter clean.

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.

Air Rescue did a great job! Their tech was professional and very careful when he came out to fix the problem.

5
★★★★★

Air Rescue did a great job! Their tech was professional and very careful when he came out to fix the problem.

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My toilet needed replacement and the folks here answered all my questions and knew everything about the job I needed to be done. My experience could not have been better.

5
★★★★★

My toilet needed replacement and the folks here answered all my questions and knew everything about the job I needed to be done. My experience could not have been better.

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The technician was very knowledgeable and explained the process in detail. They did the job well and there were no hidden fees, which was nice.

5
★★★★★

The technician was very knowledgeable and explained the process in detail. They did the job well and there were no hidden fees, which was nice.

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I chose Air Rescue because a buddy of mine just used them as well, he was telling me about the quality and how thorough they were. So I thought to give them a try and they aren't only quality they are also knowledgeable and helpful.

5
★★★★★

I chose Air Rescue because a buddy of mine just used them as well, he was telling me about the quality and how thorough they were. So I thought to give them a try and they aren't only quality they are also knowledgeable and helpful.

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I have absolutely no complaints with these guys. The techs were not only professional but made sure I was truly satisfied. Thanks again!

5
★★★★★

I have absolutely no complaints with these guys. The techs were not only professional but made sure I was truly satisfied. Thanks again!

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Explained and checked all items, he even explained the services and recommended to keep the system in Top working condition - no pressure to have their services done.

5
★★★★★

Explained and checked all items, he even explained the services and recommended to keep the system in Top working condition - no pressure to have their services done.

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I was notified an hour or so prior to their arrival. They answered all of our questions and I was beyond satisfied with these guys!

5
★★★★★

I was notified an hour or so prior to their arrival. They answered all of our questions and I was beyond satisfied with these guys!

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Thoughtful and polite. They explained everything I needed to know and got my air system in great shape!

5
★★★★★

Thoughtful and polite. They explained everything I needed to know and got my air system in great shape!

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Your technicians made a good recommendation to improve my system which I will consider to do by next year!

5
★★★★★

Your technicians made a good recommendation to improve my system which I will consider to do by next year!

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Very professional from start to finish. Handled everything well; prompt, friendly service will ensure our return.

5
★★★★★

Very professional from start to finish. Handled everything well; prompt, friendly service will ensure our return.

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Great job by Air Rescue. They're much better than anyone I've hired before.

5
★★★★★

Great job by Air Rescue. They're much better than anyone I've hired before.

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.

The tech was prompt, courteous and professional. Took the needed time to explain the suggested repair . He was confident the repair would help to extend the life of the unit as well as help lower the electric bill..... I hope the ac unit heard him.
My job # was: 415258

4
★★★★☆

The tech was prompt, courteous and professional. Took the needed time to explain the suggested repair . He was confident the repair would help to extend the life of the unit as well as help lower the electric bill..... I hope the ac unit heard him.
My job # was: 415258

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Daniel was my tech today....was very pleased with the service I received and would recommend them to anyone....job #544095

4
★★★★☆

Daniel was my tech today....was very pleased with the service I received and would recommend them to anyone....job #544095

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Great service, they were on time and did a wonderful job. 414752

4
★★★★☆

Great service, they were on time and did a wonderful job. 414752

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I have always received excellent service from Air Rescue. I keep choosing them because they are reliable.

5
★★★★★

I have always received excellent service from Air Rescue. I keep choosing them because they are reliable.

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I've been doing business with this company for 12 years. I highly recommend them. Professional, courteous and knowledgeable technicians. Job #408783

5
★★★★★

I've been doing business with this company for 12 years. I highly recommend them. Professional, courteous and knowledgeable technicians. Job #408783

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I honestly recommend getting help from Mike. A very smart and efficient man. It was a pleasure working with him.

5
★★★★★

I honestly recommend getting help from Mike. A very smart and efficient man. It was a pleasure working with him.

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Called to verify appointment. Tech arrived on time and was very polite and knowledgeable. Performed service in a timely manner. Described what was needed and what he would recommend and then let us make the call on what we wanted to do. Job #407524

4
★★★★☆

Called to verify appointment. Tech arrived on time and was very polite and knowledgeable. Performed service in a timely manner. Described what was needed and what he would recommend and then let us make the call on what we wanted to do. Job #407524

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Very professional tech from Air Rescue. He performed the work quickly and we are very satisfied.

5
★★★★★

Very professional tech from Air Rescue. He performed the work quickly and we are very satisfied.

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Air Rescue's tech was knowledgeable and helpful. I'm very pleased with their service.

5
★★★★★

Air Rescue's tech was knowledgeable and helpful. I'm very pleased with their service.

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Parrish should be praised for his courteous and professional manner. He arrived on time and was quick to answer any questions we had. He also took the time to explain his answers in layman terms which made understanding him very easy. He was a pleasure to have at my home and is welcome on my next maintenance visit. Job # 407526

5
★★★★★

Parrish should be praised for his courteous and professional manner. He arrived on time and was quick to answer any questions we had. He also took the time to explain his answers in layman terms which made understanding him very easy. He was a pleasure to have at my home and is welcome on my next maintenance visit. Job # 407526

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Technician was very honest. I thought I just needed more freon which happened last time. But he explained to me that there was an underlying leak and sent a chief technician. Very professional. Arrived on time even though appointment was rescheduled due to rain. 404635

4
★★★★☆

Technician was very honest. I thought I just needed more freon which happened last time. But he explained to me that there was an underlying leak and sent a chief technician. Very professional. Arrived on time even though appointment was rescheduled due to rain. 404635

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The repairman was kind enough to explain the inspection as well as any repairs or maintenance to increase the performance. He made several suggestions about optimizing the unit but was never pushy that the repairs be done immediately. I was pleased with their work and would not hesitate to call them again!

5
★★★★★

The repairman was kind enough to explain the inspection as well as any repairs or maintenance to increase the performance. He made several suggestions about optimizing the unit but was never pushy that the repairs be done immediately. I was pleased with their work and would not hesitate to call them again!

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This is my second time service with airrescue.they are really good.today william was on time .he was real nice and knowlegeble.he clean up my unit and fix all problem..his job no is 407990

5
★★★★★

This is my second time service with airrescue.they are really good.today william was on time .he was real nice and knowlegeble.he clean up my unit and fix all problem..his job no is 407990

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We've been with them since they acquired Shepperd who we did business with previously. Today Kenny was so well mannered and found a fix for our a/c. Wore his covers over his shoes and used great care when opening and closing entrances to protect our pets. Very nice young man and did a great job. Thank you Kenny Job Number 538622

5
★★★★★

We've been with them since they acquired Shepperd who we did business with previously. Today Kenny was so well mannered and found a fix for our a/c. Wore his covers over his shoes and used great care when opening and closing entrances to protect our pets. Very nice young man and did a great job. Thank you Kenny Job Number 538622

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great job! Contractor was on time, clean and fixed our issue on the spot. Would definitely recommend!!!

job # 406215

5
★★★★★

great job! Contractor was on time, clean and fixed our issue on the spot. Would definitely recommend!!!

job # 406215

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1 out of 1 people found this review helpful.

.

Job #406327
Air Rescue gets an A from me. I had some damage on my air conditioner due to an electrical storm. I called around 8 am, and the technician was at my house by 12:45 pm. Chase was very professional, caring, and knowlegable. Even though he needed to return to his work location to pick up a part, he was able to get my cool working until he could return. He returned the same day, and had me up and running within 30 minutes. I will definitely recommend Air Rescue to my frineds and neighbors.

5
★★★★★

Job #406327
Air Rescue gets an A from me. I had some damage on my air conditioner due to an electrical storm. I called around 8 am, and the technician was at my house by 12:45 pm. Chase was very professional, caring, and knowlegable. Even though he needed to return to his work location to pick up a part, he was able to get my cool working until he could return. He returned the same day, and had me up and running within 30 minutes. I will definitely recommend Air Rescue to my frineds and neighbors.

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1 out of 1 people found this review helpful.

.

Air Rescue deserves an A rating. The technician was prompt, knowledgeable and courteous. Technician was very willing to offer advice and the service charge was reasonable. I highly recommend Air Rescue and will definitely use them for years to come. Job # 401438

5
★★★★★

Air Rescue deserves an A rating. The technician was prompt, knowledgeable and courteous. Technician was very willing to offer advice and the service charge was reasonable. I highly recommend Air Rescue and will definitely use them for years to come. Job # 401438

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The service was great as well as the technician. My service number is 534715

4
★★★★☆

The service was great as well as the technician. My service number is 534715

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The Technicians, Jamil & Anthony, were on time and very friendly. They went above and beyond be replacing a part with an upgraded model since this is the second time I called about the same issue. Very friendly, informative and helpful. Job # 408007

4
★★★★☆

The Technicians, Jamil & Anthony, were on time and very friendly. They went above and beyond be replacing a part with an upgraded model since this is the second time I called about the same issue. Very friendly, informative and helpful. Job # 408007

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Had a semi-annual check up and the tech Derek was very knowledgeable and did excellent work on the unit, found a problem and explained what had to be done in laymens terms and took care of the issue and seems like the unit is doing excellent work now. job #394568

5
★★★★★

Had a semi-annual check up and the tech Derek was very knowledgeable and did excellent work on the unit, found a problem and explained what had to be done in laymens terms and took care of the issue and seems like the unit is doing excellent work now. job #394568

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The technician was a consummate professional who delivered outstanding service. He explained things in layman's terms and presented all options as decisions were required. I have the highest regard for this group and highly recommend them. Job #395363

5
★★★★★

The technician was a consummate professional who delivered outstanding service. He explained things in layman's terms and presented all options as decisions were required. I have the highest regard for this group and highly recommend them. Job #395363

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Hunter was prompt and helpful. My A?C has been working well, but they always are trying to sell me something else.

394567

4
★★★★☆

Hunter was prompt and helpful. My A?C has been working well, but they always are trying to sell me something else.

394567

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After several technicians and 10 house calls, Technician Steve finally found and repaired the problem that has been plaguing our A/C for the past year. Steve arrived early and was very courteous and professional. Job# 529632

4
★★★★☆

After several technicians and 10 house calls, Technician Steve finally found and repaired the problem that has been plaguing our A/C for the past year. Steve arrived early and was very courteous and professional. Job# 529632

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They were excellent. The technician came out was very knowledgeable. I was very happy with their service. Josh was terrific. job #393348

5
★★★★★

They were excellent. The technician came out was very knowledgeable. I was very happy with their service. Josh was terrific. job #393348

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Excellent service, top notch personnel
I had an excellent experience with Air Rescue all the way around. My old system was very inefficient - costing me large electric bills and providing little real comfort. With Air Rescue I replaced it with an 18 SEER high efficiency top-of-the-line system (inside air handler and outside condenser). From the very knowledgeable salesperson who spec'd the new system and provided a wealth of great information, to the top-notch installers, to the duct cleaning serviceman that was included, all of the personnel were very knowledgeable, courteous, and professional. I can't say enough about the service they provided and the caring attitude they demonstrated. New system is whisper quiet and high quality just as they promised. I was very pleased with their skill level and unbelievable customer service from start to finish.

2
★★★★★

Excellent service, top notch personnel
I had an excellent experience with Air Rescue all the way around. My old system was very inefficient - costing me large electric bills and providing little real comfort. With Air Rescue I replaced it with an 18 SEER high efficiency top-of-the-line system (inside air handler and outside condenser). From the very knowledgeable salesperson who spec'd the new system and provided a wealth of great information, to the top-notch installers, to the duct cleaning serviceman that was included, all of the personnel were very knowledgeable, courteous, and professional. I can't say enough about the service they provided and the caring attitude they demonstrated. New system is whisper quiet and high quality just as they promised. I was very pleased with their skill level and unbelievable customer service from start to finish.

Pros: excellent experience

Cons: none

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I live in Tampa and I am very satisfied with the service and system i recieved from Air Rescue. Pat Fontana was our most recent service technician and he is the best man they have out there! He was thorough and polite and didnt mind me watching over his shoulder - he encouraged it. Not many companies would do that.
Air rescue is great and i would recommend them to my friends.

2
★★★★★

I live in Tampa and I am very satisfied with the service and system i recieved from Air Rescue. Pat Fontana was our most recent service technician and he is the best man they have out there! He was thorough and polite and didnt mind me watching over his shoulder - he encouraged it. Not many companies would do that.
Air rescue is great and i would recommend them to my friends.

Pros: Arrive on Time, wore shoe protectors,

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These people will steal the money from your wallet in a heartbeat and think nothing of it. High pressure sales tactics and deceptive/excessive pricing is their forte. Save yourself some grief and look elsewhere for your own good!!!!!

0
★☆☆☆☆

These people will steal the money from your wallet in a heartbeat and think nothing of it. High pressure sales tactics and deceptive/excessive pricing is their forte. Save yourself some grief and look elsewhere for your own good!!!!!

Pros: None

Cons: Deception, excessive prices, horrible customer service

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I switched from a scam company, who just tries to sell you stuff, and barely even does a service(Cust Clim Cntrl Clrwtr), and called these guys after hearing a deal advertised on local a.m. radio, the guy showed up 1.5 hours after making the appointment, did stuff that I never saw an a/c guy do during a basic service, and told me what I needed and what I will need in the future and what I could wait to get(im laid-off), there was no pressure to buy anything, the guy even put on booties over his boots......he was great! I cant say enough about this company, and the service that is usually over a hundred dollars was like $49 or something close to that...pure professional I recommended them, actually the same tech(e left his busines card and cell phone number), to my friend who owns 2 homes and he had the same praise of the company.....great job guys! A company that understands the customer and not the dollar! They won me over and I will continue to use them for as long as I own my home, and believe me, if I wasnt "wow'd" I wouldnt have taken the time to write this!

2
★★★★★

I switched from a scam company, who just tries to sell you stuff, and barely even does a service(Cust Clim Cntrl Clrwtr), and called these guys after hearing a deal advertised on local a.m. radio, the guy showed up 1.5 hours after making the appointment, did stuff that I never saw an a/c guy do during a basic service, and told me what I needed and what I will need in the future and what I could wait to get(im laid-off), there was no pressure to buy anything, the guy even put on booties over his boots......he was great! I cant say enough about this company, and the service that is usually over a hundred dollars was like $49 or something close to that...pure professional I recommended them, actually the same tech(e left his busines card and cell phone number), to my friend who owns 2 homes and he had the same praise of the company.....great job guys! A company that understands the customer and not the dollar! They won me over and I will continue to use them for as long as I own my home, and believe me, if I wasnt "wow'd" I wouldnt have taken the time to write this!

Pros: Polite Professional Fast

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