Acqua Aveda On The Beach

★★★☆☆
  • 5311 Gulf Dr

    Holmes Beach, FL 34217

    Map & Directions
  • 941-778-5400

About Acqua Aveda On The Beach

Categories
  • Reflexology
  • Medical Spas
  • Beauty & Spa
  • Beauty Salons
  • Cosmetics
  • Hair Care
  • Barbers
  • Massage
  • Skin Care Specialists
  • Spas
  • Tanning Salons
  • Blowouts
  • Hydrotherapy
  • Fraxel
Details
  • Color Correction
  • Hair Coloring
  • Hair Extensions
  • Hair Highlights
  • Haircuts
  • Updos
  • Brazilian Wax
  • Waxing
  • Manicures
  • Pedicures
  • Couples Massages
  • Pregnancy Massages
  • Swedish Massage
  • Chemical Peels
  • Facials
  • Spray-On Tanning
  • Sunless Tanning Lotion
Hours
Monday: 09:00 AM - 05:00 PM
Tuesday: 09:00 AM - 07:00 PM
Wednesday: 09:00 AM - 05:00 PM
Thursday: 09:00 AM - 07:00 PM
Friday: 09:00 AM - 05:00 PM
Saturday: 09:00 AM - 05:00 PM
Sunday: 10:00 AM - 05:00 PM

Personal Services

Personal Services
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2.5 4
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.

I have been to this salon a couple of times with in the last couple of years and the first time i went there the customer service was ok. I was just there recently and had outstanding customer service. All of the staff was so great and i was very happy with all of my services. I will dedinitely be back next year!

5
★★★★★

I have been to this salon a couple of times with in the last couple of years and the first time i went there the customer service was ok. I was just there recently and had outstanding customer service. All of the staff was so great and i was very happy with all of my services. I will dedinitely be back next year!

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Business Response:

Barb, Thank you for the great compliment! We are always trying to be the best we can be!
.

I went here for an updo for my beach wedding. It was the closest location to the beach and the most upscale salon I could find. I was told they had a very experienced updo stylist who did all the wedding updos so it sounded perfect. I brought 3 large pictures of the same hairstyle I found online, and knew the technique that was used (using a flat iron to twist the hair for ringlets) and even after showing, telling, and explaining exactly what I wanted, one hour later my hair looked NOTHING like what I wanted. when I mentioned while she was doing it that it didn't look right she reminded me "i've been doing this for 30 years" so I shut my mouth waiting for end result. Oh and since they recommended I come in right before my photographer arrived for pics there was no time to redo it, unless i wanted to waste an hour (or $150 in photography) of my time to redo it. it was a nightmare. WOULD NOT RECOMMEND FOR UPDOS!!! they do not listen to customers and it was wicked expensive. i did call the owner to mention that I was not satisfied, and was told i would get a gift card...10 weeks later still no gift card. I always look at reviews before going to a place and appreciate an accurate review so this is mine.

1
★☆☆☆☆

I went here for an updo for my beach wedding. It was the closest location to the beach and the most upscale salon I could find. I was told they had a very experienced updo stylist who did all the wedding updos so it sounded perfect. I brought 3 large pictures of the same hairstyle I found online, and knew the technique that was used (using a flat iron to twist the hair for ringlets) and even after showing, telling, and explaining exactly what I wanted, one hour later my hair looked NOTHING like what I wanted. when I mentioned while she was doing it that it didn't look right she reminded me "i've been doing this for 30 years" so I shut my mouth waiting for end result. Oh and since they recommended I come in right before my photographer arrived for pics there was no time to redo it, unless i wanted to waste an hour (or $150 in photography) of my time to redo it. it was a nightmare. WOULD NOT RECOMMEND FOR UPDOS!!! they do not listen to customers and it was wicked expensive. i did call the owner to mention that I was not satisfied, and was told i would get a gift card...10 weeks later still no gift card. I always look at reviews before going to a place and appreciate an accurate review so this is mine.

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.

I'm a snow bird and have been to this place on several occasions. The hair cutter I go to is OK but that's about the only thing I like. The staff is right out of school and they need to learn a few things about customer service. When you're paying almost $100 for a hair cut, you would expect great customer service. No one greeted me, they offered me a drink but never brought it out and the receptionist always seems put out when I have questions and take my time paying.

3
★★★☆☆

I'm a snow bird and have been to this place on several occasions. The hair cutter I go to is OK but that's about the only thing I like. The staff is right out of school and they need to learn a few things about customer service. When you're paying almost $100 for a hair cut, you would expect great customer service. No one greeted me, they offered me a drink but never brought it out and the receptionist always seems put out when I have questions and take my time paying.

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Business Response:

Dear Beauty B, Thank you for taking the time to review your experience, your feedback is very important to us! Though our hair cuts are only $55.00 you should still expect great customer service! I hope we knock you socks off next time!!
.

This was the worst spa experience I have ever had, and I've been to a lot of day spas. To make it worse, it was the day before my beach wedding in Anna Maria Island. The staff was rude and could not get the appointment times right. I wanted to gschedule manicures/pedicures for me and 3 of my friends/mother-in-law the day of my rehearsal dinner. I called the spa the day before to confirm all appointment times since they could not seem to get it right several months before when I made the appointment. When I showed up, the owner told me that I needed to call my mother-in-law and tell her to come in NOW (it was an hour before the scheduled pedicure time and I was getting a massage before the girls arrived). I told her that my mom could get a ride at 1pm, her scheduled time. The owner then RAISED HER VOICE to me and said "we have bent over backwards for you and I had to bring in an employee on her day off to accommodate you and your party." Ok - first of all, I could not believe this woman was yelling at me right before I was scheduled to receive a massage and relax before my wedding. I was nothing but nice to her and their employees when I arrived and I'm a CUSTOMER! And to inform me that you are bringing someone in on their day off and I am BURDENING you - it was over the top. To accommodate nails for 4 people? Ladies, please, DO NOT waste your time or your money on this terrible salon. This happened back in November, it is now April and I am still angry about the way I was treated.

0
★☆☆☆☆

This was the worst spa experience I have ever had, and I've been to a lot of day spas. To make it worse, it was the day before my beach wedding in Anna Maria Island. The staff was rude and could not get the appointment times right. I wanted to gschedule manicures/pedicures for me and 3 of my friends/mother-in-law the day of my rehearsal dinner. I called the spa the day before to confirm all appointment times since they could not seem to get it right several months before when I made the appointment. When I showed up, the owner told me that I needed to call my mother-in-law and tell her to come in NOW (it was an hour before the scheduled pedicure time and I was getting a massage before the girls arrived). I told her that my mom could get a ride at 1pm, her scheduled time. The owner then RAISED HER VOICE to me and said "we have bent over backwards for you and I had to bring in an employee on her day off to accommodate you and your party." Ok - first of all, I could not believe this woman was yelling at me right before I was scheduled to receive a massage and relax before my wedding. I was nothing but nice to her and their employees when I arrived and I'm a CUSTOMER! And to inform me that you are bringing someone in on their day off and I am BURDENING you - it was over the top. To accommodate nails for 4 people? Ladies, please, DO NOT waste your time or your money on this terrible salon. This happened back in November, it is now April and I am still angry about the way I was treated.

Pros: My nail tech/massage therapist was great

Cons: Very rude receptionist, owner insulted me

More about Acqua Aveda On The Beach

Aveda Salon and Spa - Full service 7 days a week.

 

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