Keith Lawson Company, Inc.

★★☆☆☆
  • 4557 Capital Cir NW

    Spokane, WA 99202

    Map & Directions
  • 850-562-2600

Home Construction & Remodeling

Home Construction & Remodeling
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I am beyond furious with Keith Lawson and Company right now. I have structural damage in my home as a result of them not doing their due diligence. One soaked attic later, which includes a sagging bathroom ceiling that looks like it is going to fall in, a lot of water damage in my son's room and a 2nd bathroom with a water stained ceiling, I am awaiting a call back from the district mgr who said she has to talk to the regional mgr to determine what, if anything, they will do to rectify this situ. She said they cannot accept blame at this point. Of course not! I'm writing this to warn home-owners. As soon as the issue has been addressed, I will re-post here and possibly add a video to YouTube with all the details so those interested can read the outcome. It has been 2 days and no word yet! I've been researching extensively online and know I have recourse. Next is attorney retention if they don't compensate me for this disaster. Meanwhile the mold is growing! P.S. If someone from Lawson posts a retort to my posting, don't be swayed. They will do whatever it takes to put a spin on it in an effort to repair their reputation.

1
★☆☆☆☆

I am beyond furious with Keith Lawson and Company right now. I have structural damage in my home as a result of them not doing their due diligence. One soaked attic later, which includes a sagging bathroom ceiling that looks like it is going to fall in, a lot of water damage in my son's room and a 2nd bathroom with a water stained ceiling, I am awaiting a call back from the district mgr who said she has to talk to the regional mgr to determine what, if anything, they will do to rectify this situ. She said they cannot accept blame at this point. Of course not! I'm writing this to warn home-owners. As soon as the issue has been addressed, I will re-post here and possibly add a video to YouTube with all the details so those interested can read the outcome. It has been 2 days and no word yet! I've been researching extensively online and know I have recourse. Next is attorney retention if they don't compensate me for this disaster. Meanwhile the mold is growing! P.S. If someone from Lawson posts a retort to my posting, don't be swayed. They will do whatever it takes to put a spin on it in an effort to repair their reputation.

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1 out of 1 people found this review helpful.

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I read the reviews below, and that sucks! I totally disagree! I have done business with Keith Lawson for many years, and they have always been professional, on time, respectful of my home and never made me feel uncomfortable (like some service people do). The repairs are solid, and if there ever has been a problem, they bend over backwards to make it right. Which is more than I can say for some other companies.

They have done both plumbing and ac stuff for me, and yes the commercials are silly, but the techs actually are cute!!!!

5
★★★★★

I read the reviews below, and that sucks! I totally disagree! I have done business with Keith Lawson for many years, and they have always been professional, on time, respectful of my home and never made me feel uncomfortable (like some service people do). The repairs are solid, and if there ever has been a problem, they bend over backwards to make it right. Which is more than I can say for some other companies.

They have done both plumbing and ac stuff for me, and yes the commercials are silly, but the techs actually are cute!!!!

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0 out of 1 people found this review helpful.

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Every time I see one of these trucks while I'm driving, I hav eto fight the urge to grab the driver and drag him out of the car and ask him how much is he selling his soul for. Not ONLY did they NOT get my AC fixed, but they left my carpet a MESS. They promised to pay for it and then I had to hear from the nastiest man ALIVE (via telephone) saying that his guys would NEVER promise auch a thing and that it's just "part of the business". Oh yeah? What about actually FIXING my AC? Isn't that part of the business too? Guess not!

1
★☆☆☆☆

Every time I see one of these trucks while I'm driving, I hav eto fight the urge to grab the driver and drag him out of the car and ask him how much is he selling his soul for. Not ONLY did they NOT get my AC fixed, but they left my carpet a MESS. They promised to pay for it and then I had to hear from the nastiest man ALIVE (via telephone) saying that his guys would NEVER promise auch a thing and that it's just "part of the business". Oh yeah? What about actually FIXING my AC? Isn't that part of the business too? Guess not!

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1 out of 1 people found this review helpful.

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1
★☆☆☆☆

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