Bridal Shop At The Avenues

★★★★☆
  • 9365 Philips Hwy 101

    Jacksonville, FL 32256

    Map & Directions
  • 904-519-9900

About Bridal Shop At The Avenues

Categories
Hours
Sun 1pm-4pm, Mon-Thu 10:30am-6:30pm, Fri-Sat 10am-6pm
4.1875 16
Hi! Sign in to let us know how Bridal Shop At The Avenues was?
Write a Review
.

i LOVED this bridal shop!!!!! i have been to orlando and atlanta and the prices were way too high compared to this bridal shop for the exact same designers. the service was great. i worked with emily, shes a young girl who knows alot about

3
★★★★★

i LOVED this bridal shop!!!!! i have been to orlando and atlanta and the prices were way too high compared to this bridal shop for the exact same designers. the service was great. i worked with emily, shes a young girl who knows alot about

.

I loved this store! My sales lady was in shine when I told her that another store on San Jose would not allow me to try on dresses because I am not a size 12. I am 5'10 and a size 14. So I was really hurt and embarrassed by this. This

3
★★★★★

I loved this store! My sales lady was in shine when I told her that another store on San Jose would not allow me to try on dresses because I am not a size 12. I am 5'10 and a size 14. So I was really hurt and embarrassed by this. This

.

I worked with Emily as my bridal consultant two weekends ago, and she was fabulous. I came in thinking that I knew what I wanted, and found out that really she knew what I would love and what would look good on me. I found a dress I love,

3
★★★★★

I worked with Emily as my bridal consultant two weekends ago, and she was fabulous. I came in thinking that I knew what I wanted, and found out that really she knew what I would love and what would look good on me. I found a dress I love,

.

I just had my wedding last weekend and purchased my dress from Debra's bridal shoppe. I cannot say enough great things about this bridal shop. All the ladies are absolutely amazing! They were very patient and accommodating with my schedule

3
★★★★★

I just had my wedding last weekend and purchased my dress from Debra's bridal shoppe. I cannot say enough great things about this bridal shop. All the ladies are absolutely amazing! They were very patient and accommodating with my schedule

.

Emily was very very sweet and did all she could to make me happy. I would reccomend her and the Avenues Bridal to everyone.

3
★★★★★

Emily was very very sweet and did all she could to make me happy. I would reccomend her and the Avenues Bridal to everyone.

.

I am a bride to married in the next few weeks and I feel terrible for directing my bridesmaids to The Bridal Shop of the Avenues. They have treated my maids poorly from the very first visit. I ordered the dresses back in October with

3
★★★★★

I am a bride to married in the next few weeks and I feel terrible for directing my bridesmaids to The Bridal Shop of the Avenues. They have treated my maids poorly from the very first visit. I ordered the dresses back in October with

.

I must say this was one not of the worst experiences of my life But it wasn't the best either... Im not going to rant and rave but basically I was treated like a number & went elsewhere. I bought my gown in Lake City, FL This place was

3
★★★★★

I must say this was one not of the worst experiences of my life But it wasn't the best either... Im not going to rant and rave but basically I was treated like a number & went elsewhere. I bought my gown in Lake City, FL This place was

.

I would just like to start out by thanking the wonderful ladies at the Bridal Shop of the Avenues. They have gone above and beyond to make sure I was well taken care of. This is not a generated message by the shop. I am an actual patron of the store and am very pleased with their services. I am getting married in March and had some problems with my dress (some my fault). The ladies were quick to make sure everything was smoothed out and taken care of in a timely fashion.

Because of these ladies and their hard work my dress is perfect and I can't wait to wear it on my wedding day. Don't believe everything people write when it is negative. As a bride things seem 10 times more stressful or worse than they really are. Go in and see for yourself.

I would highly recommend the services from the ladies here at the Bridal Shop of the Avenues. If they are busy when you walk in they greet you right away and work you into their rotation, making sure that you are taken care of.

2
★★★★★

I would just like to start out by thanking the wonderful ladies at the Bridal Shop of the Avenues. They have gone above and beyond to make sure I was well taken care of. This is not a generated message by the shop. I am an actual patron of the store and am very pleased with their services. I am getting married in March and had some problems with my dress (some my fault). The ladies were quick to make sure everything was smoothed out and taken care of in a timely fashion.

Because of these ladies and their hard work my dress is perfect and I can't wait to wear it on my wedding day. Don't believe everything people write when it is negative. As a bride things seem 10 times more stressful or worse than they really are. Go in and see for yourself.

I would highly recommend the services from the ladies here at the Bridal Shop of the Avenues. If they are busy when you walk in they greet you right away and work you into their rotation, making sure that you are taken care of.

.

DO NOT BRING YOUR BUSINESS TO THE BRIDAL SHOP AT THE AVENUES (FORMERLY BRIDAL SHOP AT ORANGE PARK, TOO)!!!! The only reason I gave them 1 star is that you can't give them ZERO. My best friend found her bridesmaids' dresses here and we have had nothing but trouble with this place since day 1! They ordered the wrong (smaller) sizes for two bridesmaids--one cannot even zip her dress--and of course there is not enough time to order the correct sizes before the wedding. They ordered an extra-long length (for an extra $40) for another bridesmaid without asking her and it is too long, so now she will have to pay more to have it shortened!

The customer service is terrible/non-existent, the staff (both owner and her shop lady) seems to have almost zero real knowledge of the lines they carry or retail in general. These ladies may be sweet, but they should not own a bridal shop! Do not add more stress to planning your wedding--steer clear of The Bridal Shop at The Avenues!

Oh and by the way--it is very clear that the 5 star reviews were written by the shop to counteract the actual reviews. This place deserves zero stars, and if you patronize it, you will find out for yourself without a doubt. After reading all of the negative reviews, there is clearly a developing pattern here. I personally experienced having to beg to get someone's attention to even place my order! We ordered our dresses over 7 months out, which, in wedding-land, is plenty of time to get the correct bridesmaids' dresses ordered from any CAPABLE wedding shop. If you want to take your chances here, give yourself at least 18 months, judging by other reviews and my personal experiences. Or better yet, GO SOMEWHERE ELSE, and be taken care of the way you should when you are preparing for your special day!

0
★☆☆☆☆

DO NOT BRING YOUR BUSINESS TO THE BRIDAL SHOP AT THE AVENUES (FORMERLY BRIDAL SHOP AT ORANGE PARK, TOO)!!!! The only reason I gave them 1 star is that you can't give them ZERO. My best friend found her bridesmaids' dresses here and we have had nothing but trouble with this place since day 1! They ordered the wrong (smaller) sizes for two bridesmaids--one cannot even zip her dress--and of course there is not enough time to order the correct sizes before the wedding. They ordered an extra-long length (for an extra $40) for another bridesmaid without asking her and it is too long, so now she will have to pay more to have it shortened!

The customer service is terrible/non-existent, the staff (both owner and her shop lady) seems to have almost zero real knowledge of the lines they carry or retail in general. These ladies may be sweet, but they should not own a bridal shop! Do not add more stress to planning your wedding--steer clear of The Bridal Shop at The Avenues!

Oh and by the way--it is very clear that the 5 star reviews were written by the shop to counteract the actual reviews. This place deserves zero stars, and if you patronize it, you will find out for yourself without a doubt. After reading all of the negative reviews, there is clearly a developing pattern here. I personally experienced having to beg to get someone's attention to even place my order! We ordered our dresses over 7 months out, which, in wedding-land, is plenty of time to get the correct bridesmaids' dresses ordered from any CAPABLE wedding shop. If you want to take your chances here, give yourself at least 18 months, judging by other reviews and my personal experiences. Or better yet, GO SOMEWHERE ELSE, and be taken care of the way you should when you are preparing for your special day!

Pros: ZERO.

Cons: poor customer service, no knowledge of the product, ordered different sizes than what was signed off on

.

this shop is fabulous!!! i had a great time with the mother/daughter team up. jenn and debbie are great, they know what they are doing and they make dress shopping soooo much fun, any question i had they answered and if they didnt have an answer they would contact me asap with an answer! i also got my 6 bridesmaids dresses from them too! its was great, all 7 dresses came in on schedule and then they recommended this seamstress MARTHA SHUMP, she was awesome and the dresses turned out better than i imagined, THANKS TO THESE WONDERFUL LADIES MY DAY TURNED OUT BETTER THAN I COULD EVER DREAM! THANK YOU GIRLS SO MUCH FOR MAKING MY DAY THAT MUCH MORE SPECIAL!

2
★★★★★

this shop is fabulous!!! i had a great time with the mother/daughter team up. jenn and debbie are great, they know what they are doing and they make dress shopping soooo much fun, any question i had they answered and if they didnt have an answer they would contact me asap with an answer! i also got my 6 bridesmaids dresses from them too! its was great, all 7 dresses came in on schedule and then they recommended this seamstress MARTHA SHUMP, she was awesome and the dresses turned out better than i imagined, THANKS TO THESE WONDERFUL LADIES MY DAY TURNED OUT BETTER THAN I COULD EVER DREAM! THANK YOU GIRLS SO MUCH FOR MAKING MY DAY THAT MUCH MORE SPECIAL!

Pros: they helped make my wedding dreams come true

Cons: there isnt one bad thing to say about this bridal shop! i loved it

.

like every smart bride i went looking for my wedding gown a year in advance, the first place i went was the bridal shop at the avenues, i walked in and the ladies there welcomed me as if i was walking into a friends house, i told one of the ladies excactly what i liked and she advised that i needed to try everything, we had a blast looking for the perfect dress for me, i felt like i was a queen. my dress came in way before the due date and it fit perfectly, all it needed was the hem. i cant wait for my special day and thanks to the bridal shop @ the avenues and martha shump (the wonderful lady that did my alterations) i am going to be the prettiest princess on my wedding day.

2
★★★★★

like every smart bride i went looking for my wedding gown a year in advance, the first place i went was the bridal shop at the avenues, i walked in and the ladies there welcomed me as if i was walking into a friends house, i told one of the ladies excactly what i liked and she advised that i needed to try everything, we had a blast looking for the perfect dress for me, i felt like i was a queen. my dress came in way before the due date and it fit perfectly, all it needed was the hem. i cant wait for my special day and thanks to the bridal shop @ the avenues and martha shump (the wonderful lady that did my alterations) i am going to be the prettiest princess on my wedding day.

Pros: great service, prices, people, and just everything was fabulous

Cons: the fun had to end!!

.

The Bridal shop at the Avenues is great, the selection of dresses (lace, satin etc.) it was impressive and the prices are more affordable than other shops in town. There was large dressing rooms and mirrors, and the staff was very helpful, the women that work there are always on there toes whether there be 1 or 12 brides in the store. I am very shocked about the prior comments from other people, I have been in quite a few weddings and I believe that people procrastinate way too much for events like this and then expect everything at the last minute, BRIDAL SHOPS ARE NOT FAST FOOD JOINTS!!! SO MAYBE START THINKING AHEAD A LITTLE MORE, THESE WOMEN TELL YOU WHEN THE STUFF IS COMING IN !!! I recommend this store to all but if you are going to go I advise a weekday you will get more one on one consult, but that is at any retail store. I ordered my dress, veil, Bridesmaid dresses and more from here without any problems and in the amount of time that was estimated, THANKS BRIDAL SHOP!!!!

2
★★★★★

The Bridal shop at the Avenues is great, the selection of dresses (lace, satin etc.) it was impressive and the prices are more affordable than other shops in town. There was large dressing rooms and mirrors, and the staff was very helpful, the women that work there are always on there toes whether there be 1 or 12 brides in the store. I am very shocked about the prior comments from other people, I have been in quite a few weddings and I believe that people procrastinate way too much for events like this and then expect everything at the last minute, BRIDAL SHOPS ARE NOT FAST FOOD JOINTS!!! SO MAYBE START THINKING AHEAD A LITTLE MORE, THESE WOMEN TELL YOU WHEN THE STUFF IS COMING IN !!! I recommend this store to all but if you are going to go I advise a weekday you will get more one on one consult, but that is at any retail store. I ordered my dress, veil, Bridesmaid dresses and more from here without any problems and in the amount of time that was estimated, THANKS BRIDAL SHOP!!!!

Pros: Great selection, prices and service!

Cons: none

.

DO NOT GO THERE! and DO NOT GO to the steamstress they deal with her name is MARTHA SHUMP!

to make it short, they ordered me the wrong size dress simply by estimating my size without ever actually measuring me. But then the manager was nice enought to offer to pay for it to be let out since it couldn't zip.
Then, she refered me to MATHA SHUMP for alterations as the bridal store does not do alterations.
Martha is a TERRIBLE person to deal with. She does not know how to deal with customers. She had a dry tone with me on the phone when I called for an appointment and she was extremely dry and rude with me in person. She refused to take the dress saying that the bridal store already owe her money. She basically kicked me and my mother out because she was in a rush to leave her self. She was an extremely bad person to deal with and I tried to keep my cool until she refused to take the gown.

I DO NOT advise buying a dress from the bridal shop and especially advice not to ever go to MARTHA SHUMP for any alterations!

0
★☆☆☆☆

DO NOT GO THERE! and DO NOT GO to the steamstress they deal with her name is MARTHA SHUMP!

to make it short, they ordered me the wrong size dress simply by estimating my size without ever actually measuring me. But then the manager was nice enought to offer to pay for it to be let out since it couldn't zip.
Then, she refered me to MATHA SHUMP for alterations as the bridal store does not do alterations.
Martha is a TERRIBLE person to deal with. She does not know how to deal with customers. She had a dry tone with me on the phone when I called for an appointment and she was extremely dry and rude with me in person. She refused to take the dress saying that the bridal store already owe her money. She basically kicked me and my mother out because she was in a rush to leave her self. She was an extremely bad person to deal with and I tried to keep my cool until she refused to take the gown.

I DO NOT advise buying a dress from the bridal shop and especially advice not to ever go to MARTHA SHUMP for any alterations!

Pros: No pros

Cons: lots

.

I got my wedding dress here and that was fine because it came right off the floor and i didn't have to order it but i also got the bridesmaids dresses here and they had to be ordered. the first time they came in they were the wrong color so they had to send them back out and they didn't come back in till one week before my wedding so the girls didn't have time to do any alterations to the dresses. When you call them and they say they will call you back they never will you will have to call them again and they messed up and they only thing they did for my girls was give them $20 off. Do not go here unless you want more stress than you are already under trying to plan a wedding!!!!!

0
★☆☆☆☆

I got my wedding dress here and that was fine because it came right off the floor and i didn't have to order it but i also got the bridesmaids dresses here and they had to be ordered. the first time they came in they were the wrong color so they had to send them back out and they didn't come back in till one week before my wedding so the girls didn't have time to do any alterations to the dresses. When you call them and they say they will call you back they never will you will have to call them again and they messed up and they only thing they did for my girls was give them $20 off. Do not go here unless you want more stress than you are already under trying to plan a wedding!!!!!

Pros: Had alot of desginers

Cons: They mess all the orders up

.

DO NOT use this shop!! I am crossing my fingers that after 3 (count them ladies!) delivery attempts I will get my dress just 2 days before the wedding...NO IDEA what we will do if alterations are needed. I have heard multiple accounts of what happened with shipping, but what really put me over the edge was I was promised after 2 failed delivery attempts that a dress would be shipped on the same day I spoke with the shop - it was shipped out 5 days later. The infuriating thing is they have had the dresses for a MONTH! Only one attendant (out of 3) was notified that her dress had come in (the bride was never called). On a side note - all credit card charges were put through (including shipping), and the shop had the audacity to tell me that it was my responsibility to make sure my dress was picked up (even though I live on the other side of the country and had paid extra for shipping!). I would strongly urge you to stay clear of this shop at all costs...its just not worth the stress during this important time!

0
★☆☆☆☆

DO NOT use this shop!! I am crossing my fingers that after 3 (count them ladies!) delivery attempts I will get my dress just 2 days before the wedding...NO IDEA what we will do if alterations are needed. I have heard multiple accounts of what happened with shipping, but what really put me over the edge was I was promised after 2 failed delivery attempts that a dress would be shipped on the same day I spoke with the shop - it was shipped out 5 days later. The infuriating thing is they have had the dresses for a MONTH! Only one attendant (out of 3) was notified that her dress had come in (the bride was never called). On a side note - all credit card charges were put through (including shipping), and the shop had the audacity to tell me that it was my responsibility to make sure my dress was picked up (even though I live on the other side of the country and had paid extra for shipping!). I would strongly urge you to stay clear of this shop at all costs...its just not worth the stress during this important time!

.

I went to this store a few months ago and bought four bridesmaids dresses. The store employees ignored us the entire time we were there (we would have gone somewhere else, but we were all in town from out of state and wanted to go to the beach). When the dresses came in, they were enormous. Several of my bridesmaids commented on the size (several were size 2 and made for a "DD" chest), and the lady told them that "young girls tend to think that things are too big when they're not." How rude! I would not recommend this store to anyone.

0
★☆☆☆☆

I went to this store a few months ago and bought four bridesmaids dresses. The store employees ignored us the entire time we were there (we would have gone somewhere else, but we were all in town from out of state and wanted to go to the beach). When the dresses came in, they were enormous. Several of my bridesmaids commented on the size (several were size 2 and made for a "DD" chest), and the lady told them that "young girls tend to think that things are too big when they're not." How rude! I would not recommend this store to anyone.

Pros: They carried the designer we were looking for.

Cons: Terrible Service

 

Wait, you're the expert.

If you've been to or used Bridal Shop At The Avenues, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review