Lake Pediatrics

★☆☆☆☆

About Lake Pediatrics

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Hours
Mon-Thu 9am-8pm, Fri 9am-5pm, Sat 9am-12pm

Health & Medical

Health & Medical
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Panzo, Gregory J, Md - Mid Florida Eye Ctr

17560 Us Highway 441 Mt Dora, FL

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I found Lake Pediatric and when I called for and apt. the receptionist seemed very nice and I felt comfortable and excited to be taking my children to this new Dr. But I was sadly mistaken, once I arrived to Lake Pediatric the service was horrendous. While signing in there was no greetings, my children were new patience and I didn't receive any paper work until I returned to the window to inform the rude receptionist that we were new patience. She has no social graces. Once taken back the M.A. was wonderful and I thought, maybe the receptionist was having a bad day. But once the Nurse Practitioner came into the room and started judging me for being a single parent and telling me how I should and should not raise my children, I quickly realized this was not a good office for my children or myself. After all the rude remarks from the N.P. I opted to give my children the Hep A vac. and the nurse who injected my children wouldn't even converse with them in any way, shape or form, She didn't answer any of my questions and then barked at me to hold my children down or she will have a nurse do it for me. Needless to say, it was the most outrageous Dr. visit my children or I have ever experienced. Upon leaving I wanted to discuss my disappointments and concerns, but there wasn't anyone to be found to talk to. I called and left messages for the office manager, but there was and still is no response. Except for a call back from a nurse who wanted to argue with me and who didn't want to hear any of my concerns. Her theory was the "it's a business" and nothing was done incorrectly. Save yourself some time and just avoid them altogether.

1
★☆☆☆☆

I found Lake Pediatric and when I called for and apt. the receptionist seemed very nice and I felt comfortable and excited to be taking my children to this new Dr. But I was sadly mistaken, once I arrived to Lake Pediatric the service was horrendous. While signing in there was no greetings, my children were new patience and I didn't receive any paper work until I returned to the window to inform the rude receptionist that we were new patience. She has no social graces. Once taken back the M.A. was wonderful and I thought, maybe the receptionist was having a bad day. But once the Nurse Practitioner came into the room and started judging me for being a single parent and telling me how I should and should not raise my children, I quickly realized this was not a good office for my children or myself. After all the rude remarks from the N.P. I opted to give my children the Hep A vac. and the nurse who injected my children wouldn't even converse with them in any way, shape or form, She didn't answer any of my questions and then barked at me to hold my children down or she will have a nurse do it for me. Needless to say, it was the most outrageous Dr. visit my children or I have ever experienced. Upon leaving I wanted to discuss my disappointments and concerns, but there wasn't anyone to be found to talk to. I called and left messages for the office manager, but there was and still is no response. Except for a call back from a nurse who wanted to argue with me and who didn't want to hear any of my concerns. Her theory was the "it's a business" and nothing was done incorrectly. Save yourself some time and just avoid them altogether.

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