Global Response

★★★★★
  • 777 FL-7

    Margate, FL 33068

    Map & Directions
  • 954-973-7300

Community & Social Services

Community & Social Services
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Well. My experience with Global response was the worst. The females in the office where you go to fill out an application are rude and snoby. They act as if they own the company. They roll their eyes, just all around unprofessional

3
★★★★★

Well. My experience with Global response was the worst. The females in the office where you go to fill out an application are rude and snoby. They act as if they own the company. They roll their eyes, just all around unprofessional

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This company is the most incompetent & unprofessional answering service I have ever used. They tried to stay on the phone with my clients for as long as possible so they can bill me for extra minutes. By staying on the phone for longer

3
★★★★★

This company is the most incompetent & unprofessional answering service I have ever used. They tried to stay on the phone with my clients for as long as possible so they can bill me for extra minutes. By staying on the phone for longer

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Known as "The Catalog Support People," Global Response is a pioneer in web-based call center services. Global Response provides support for leading catalog companies such as Hershey Foods, Crate&Barrel, Orvis, The Metropolitan Museum of Art, Palm Beach Jewelry and Thompson & Company. Global Response also provides customer contact services for companies in the automotive, media, health care, hospitality, finance industries and non-profits. Hear from our clients who represent some of the finest U.S. and international companies on how Global Response has made a difference in customer satisfaction.

"Attention to detail is invaluable to our catalog fulfillment operation at The Metropolitan Museum of Art. Our program required significant customization in a compressed time frame. Global Response executed flawlessly, on time and within budget. We are delighted with their results, especially an 8% gain in sales per call

2
★★★★★

Known as "The Catalog Support People," Global Response is a pioneer in web-based call center services. Global Response provides support for leading catalog companies such as Hershey Foods, Crate&Barrel, Orvis, The Metropolitan Museum of Art, Palm Beach Jewelry and Thompson & Company. Global Response also provides customer contact services for companies in the automotive, media, health care, hospitality, finance industries and non-profits. Hear from our clients who represent some of the finest U.S. and international companies on how Global Response has made a difference in customer satisfaction.

"Attention to detail is invaluable to our catalog fulfillment operation at The Metropolitan Museum of Art. Our program required significant customization in a compressed time frame. Global Response executed flawlessly, on time and within budget. We are delighted with their results, especially an 8% gain in sales per call

Message from Global Response

A call center is a place where things happen fast. In such circumstances it is important that the culture of the organization is calm, focused and professional. A walk through any Global Response call center is like a walk in the park. A great many things are going on but the overall atmosphere of the workplace is quiet and peaceful. There is no sense of hurry or rushing – everyone is doing their job with a quiet confidence. Customers are being treated courteously and competently – and that sense of confidence and caring is felt by every caller.

More about Global Response

Gloabl Response is one of the nation’s leading contact center and fulfillment companies, serving America’s most prestigious brands. Our agents are Brand Care Specialists who are experts on your products, customers, policies and procedures. Whatever service they’re providing for your company—customer care, order management, selling, chat support or others—our commitment to your brand comes through every time we interact with your customers. What’s more, we share with you the best practices we’ve observed and implemented in providing all these services for leading brands for the last four decades.

 

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