Barber Insurance Agency

★☆☆☆☆
  • 2321 FL-580

    Clearwater, FL 33763

    Map & Directions
  • 727-733-9385

Unclassified

Unclassified
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After having had my home insured through this office since 1992 - I was advised in Sept. 2008, during the height of hurricane season, by their office,admitting that my home was uninsured due to the fraudulent activities of one of their employees. After several weeks of being unable to get a new quote from them, due to "computers being down" due to storms in the gulf and an uncaring agent - I finally received an astronomical quote - that was again requoted at the same cost after I asked to please reduce the coverage and cost. Needless to say, after 1 month of being uninsured during hurricane season - I finally called another agent and within 24 hrs I had a wonderful policy to the tune of $1000, less then the Barber agency's quote. The real issue I have involves a fee that I was charged for not having prior insurance. The Barber agency would have waived the fee, had I kept my ins. with them - I HAD NO INSURANCE BECAUSE OF THEM! After more then several requests to have them reimburse me (which my new agent said they should have gladly done) I cannot even get them to return a phone call. Nice - after having been insured by them for 16 years with no claims - this is how you treat your customers!!! I wouldn't advise calling the BARBER AGENY for anything but a headache!!!!

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★☆☆☆☆

After having had my home insured through this office since 1992 - I was advised in Sept. 2008, during the height of hurricane season, by their office,admitting that my home was uninsured due to the fraudulent activities of one of their employees. After several weeks of being unable to get a new quote from them, due to "computers being down" due to storms in the gulf and an uncaring agent - I finally received an astronomical quote - that was again requoted at the same cost after I asked to please reduce the coverage and cost. Needless to say, after 1 month of being uninsured during hurricane season - I finally called another agent and within 24 hrs I had a wonderful policy to the tune of $1000, less then the Barber agency's quote. The real issue I have involves a fee that I was charged for not having prior insurance. The Barber agency would have waived the fee, had I kept my ins. with them - I HAD NO INSURANCE BECAUSE OF THEM! After more then several requests to have them reimburse me (which my new agent said they should have gladly done) I cannot even get them to return a phone call. Nice - after having been insured by them for 16 years with no claims - this is how you treat your customers!!! I wouldn't advise calling the BARBER AGENY for anything but a headache!!!!

Pros: None

Cons: Unethical

Message from Barber Insurance Agency

The Barber Insurance Agency has been providing insurance services to the Tampa Bay area since 1948. We can provide all types of Personal or Business Insurance with the best customer service you can possibly have!

 

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