Nelson's Cleaners & Laundry

★★☆☆☆

About Nelson's Cleaners & Laundry

Categories
  • Dry Cleaning & Laundry Services
  • Dry Cleaners

Personal Services

Personal Services
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Brandon Laundry & Cleaners

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We did almost $1500 of work for Nelson almost a year ago and he refuses to pay his bill. The man has no integrity and is always conveniently unavailable. He is the epitomy of what gives small businesses bad names. Anyone who does business with him BEWARE!

1
★☆☆☆☆

We did almost $1500 of work for Nelson almost a year ago and he refuses to pay his bill. The man has no integrity and is always conveniently unavailable. He is the epitomy of what gives small businesses bad names. Anyone who does business with him BEWARE!

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I left a purse and hat along with other clothes at Riverview Nelson's in July 2010. When we went to pick up the items, all the clothes were there, but the hat and matching purse was missing. They said the hat and purse were damaged in their machine. All they had was a chain that was attached to the purse. They never called to acknowledge that the items were damaged. When we asked to see the damaged items, they couldn't produce them. Nelson himself agreed to pay for items, if we could bring in the receipt to show the value. We returned later and gave them the receipt. Nelson promised that when we picked up the clothes we dropped off that day, a refund check would be at the store. When we picked up our order, there was no check. The lady clerk there acted as if she knew nothing about it. We asked her to call Nelson at the Brandon store, but she said he was unavailable, but she talked with the person over finance and said they would take care of it. We have done business with them many years and can't believe how callous they were. We have written him letters with no response. I believe they misappropriated the items and won't confess up. The next action will be to file a small claims suit. Before using this business, be aware that your items may not be returned; you will not be notified if something goes awry; you will not be compensated for their mistakes; if something is dropped off that someone in their employ takes a liking to, it may be "damaged" in the machine with no evidence that it ever existed. BE AWARE.

1
★☆☆☆☆

I left a purse and hat along with other clothes at Riverview Nelson's in July 2010. When we went to pick up the items, all the clothes were there, but the hat and matching purse was missing. They said the hat and purse were damaged in their machine. All they had was a chain that was attached to the purse. They never called to acknowledge that the items were damaged. When we asked to see the damaged items, they couldn't produce them. Nelson himself agreed to pay for items, if we could bring in the receipt to show the value. We returned later and gave them the receipt. Nelson promised that when we picked up the clothes we dropped off that day, a refund check would be at the store. When we picked up our order, there was no check. The lady clerk there acted as if she knew nothing about it. We asked her to call Nelson at the Brandon store, but she said he was unavailable, but she talked with the person over finance and said they would take care of it. We have done business with them many years and can't believe how callous they were. We have written him letters with no response. I believe they misappropriated the items and won't confess up. The next action will be to file a small claims suit. Before using this business, be aware that your items may not be returned; you will not be notified if something goes awry; you will not be compensated for their mistakes; if something is dropped off that someone in their employ takes a liking to, it may be "damaged" in the machine with no evidence that it ever existed. BE AWARE.

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There is a Nelson and he takes great pride in his work. Clothing is always delivered when promised. The clothing is always done meticulously. When there is a button missing...the button is replaced! Clothing is always carefully placed on the hanger and NEVER smells like dry cleaning fluid. Nelson's is the best!!!!

5
★★★★★

There is a Nelson and he takes great pride in his work. Clothing is always delivered when promised. The clothing is always done meticulously. When there is a button missing...the button is replaced! Clothing is always carefully placed on the hanger and NEVER smells like dry cleaning fluid. Nelson's is the best!!!!

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