Greenberg Dental

★★☆☆☆
  • 926 Great Pond Dr # 2002

    Altamonte Springs, FL 32714

    Map & Directions
  • 407-788-7267

About Greenberg Dental

Categories
  • Health & Medical
  • Dentists

Health & Medical

Health & Medical
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STAY AWAY After a 40 minute wait I told the receptionist that it was a long enough wait, and that I would call to reschedule..NOT. just got a nod.... like other reviewers, people who came in after me (I was 10 minutes early) were taken before me. They obviously heavily over book and don't care if you have to wait. front desk took a call at 11:45 and told whoever was on the phone to come in at 12:30!! I had an 11:300 and at 12:05 I wasn't even in for the exam, never mind a cleaning. Front desk is very rude to customers but lights up and gabs when fellow empoloyees approach her. Terrible service..stay away

1
★☆☆☆☆

STAY AWAY After a 40 minute wait I told the receptionist that it was a long enough wait, and that I would call to reschedule..NOT. just got a nod.... like other reviewers, people who came in after me (I was 10 minutes early) were taken before me. They obviously heavily over book and don't care if you have to wait. front desk took a call at 11:45 and told whoever was on the phone to come in at 12:30!! I had an 11:300 and at 12:05 I wasn't even in for the exam, never mind a cleaning. Front desk is very rude to customers but lights up and gabs when fellow empoloyees approach her. Terrible service..stay away

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.

Altamont Springs office was scheduled to be open serving "walk ins" from 11:00 til 6:00 PM. according to answering service and information provided.

After a 40 mile drive, I arrived to find the office closed, with no explanation, no doctors or personnel. Answering service was clueless to schedule.

This was totally unprofessional, rude, and irresponsible, especially for a patient seeking emergency treatment.

Greenberg needs to coordinate operating hours,
Dentists on call, scheduling, and most important, communication with the answering service and the general public.

I plan to forward this complaint to the proper medical and professional authorities.

1
★☆☆☆☆

Altamont Springs office was scheduled to be open serving "walk ins" from 11:00 til 6:00 PM. according to answering service and information provided.

After a 40 mile drive, I arrived to find the office closed, with no explanation, no doctors or personnel. Answering service was clueless to schedule.

This was totally unprofessional, rude, and irresponsible, especially for a patient seeking emergency treatment.

Greenberg needs to coordinate operating hours,
Dentists on call, scheduling, and most important, communication with the answering service and the general public.

I plan to forward this complaint to the proper medical and professional authorities.

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1 out of 1 people found this review helpful.

.

I totally disagree with the First Reviewer. As a working mother, on time and professional service is a must. I went for my 7 a.m. appointment a few weeks ago and sat and watched as they took other patients there to see the same hygenist before me. I forgot to add that I was the first one in the doors when they were unlocked. We all were having our teeth cleaned and I sit and watch those that came after me leave. I asked why and was told because they didn't have as much to do. I asked if they were kidding me - we all have cleanings...My teeth are in good shape. etc. If this were a single incident, I would not be writing, but this happens every time. Now, I wait and watch. The ortho dept is no better. They will call you 2 hours before you are due there to tell you that they all went home for the day (I am not kidding). Again, this happened numerous times. This ended up in causing me to have my braces on longer. Funny, they couldn't seem to reschedule for 6 weeks after cancelling my appointment. Now, I am waiting for the billing dept to call me back after 4 messages that I have left in the past week (I overpaid and want my $150.00 back). Let me state that I have been a patient and not screaming patient, but I'm done. My blood pressure goes up every time I go to this location.

1
★☆☆☆☆

I totally disagree with the First Reviewer. As a working mother, on time and professional service is a must. I went for my 7 a.m. appointment a few weeks ago and sat and watched as they took other patients there to see the same hygenist before me. I forgot to add that I was the first one in the doors when they were unlocked. We all were having our teeth cleaned and I sit and watch those that came after me leave. I asked why and was told because they didn't have as much to do. I asked if they were kidding me - we all have cleanings...My teeth are in good shape. etc. If this were a single incident, I would not be writing, but this happens every time. Now, I wait and watch. The ortho dept is no better. They will call you 2 hours before you are due there to tell you that they all went home for the day (I am not kidding). Again, this happened numerous times. This ended up in causing me to have my braces on longer. Funny, they couldn't seem to reschedule for 6 weeks after cancelling my appointment. Now, I am waiting for the billing dept to call me back after 4 messages that I have left in the past week (I overpaid and want my $150.00 back). Let me state that I have been a patient and not screaming patient, but I'm done. My blood pressure goes up every time I go to this location.

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1 out of 1 people found this review helpful.

.

My family and I have been very well served by the dentists and staff at Greenberg Dental. I is a group of people that manage their business in a very professional manner with highly qualified personnel.

4
★★★★☆

My family and I have been very well served by the dentists and staff at Greenberg Dental. I is a group of people that manage their business in a very professional manner with highly qualified personnel.

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0 out of 1 people found this review helpful.

 

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