South Florida Transportation

★★☆☆☆

About South Florida Transportation

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Last month I took my family for the first time on the amazing OASIS. Been first time cruisers, we went online and booked all the "extras" online. We got a great deal on the airline and could not believe the SUPER affordable rate South Florida Shuttles had to offer. Considering a cab ride would cost us an arm and a leg, we were excited to have found them. Upon returning, we were nervous that we had booked a 12 noon flight. However, S.F.S sent us very detail information and instructions to follow for our Port pick up. Eventhough we got off the boat 2 HOURS earlier than expected, to my surprise, the Dispatcher had a vehicle picking us up within 10 minutes after clearing customs. They showed up in a beautiful SUV and had car seats for my babies at no extra charge.The driver was SO friendly, I highly recommend them!.

2
★★★★☆

Last month I took my family for the first time on the amazing OASIS. Been first time cruisers, we went online and booked all the "extras" online. We got a great deal on the airline and could not believe the SUPER affordable rate South Florida Shuttles had to offer. Considering a cab ride would cost us an arm and a leg, we were excited to have found them. Upon returning, we were nervous that we had booked a 12 noon flight. However, S.F.S sent us very detail information and instructions to follow for our Port pick up. Eventhough we got off the boat 2 HOURS earlier than expected, to my surprise, the Dispatcher had a vehicle picking us up within 10 minutes after clearing customs. They showed up in a beautiful SUV and had car seats for my babies at no extra charge.The driver was SO friendly, I highly recommend them!.

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Do not use this company. I flew into Fort Lauderdale and needed to take a shuttle for me and my family to Miami to board a cruise. I scheduled the pickup a few days in advance. They were an hour late in picking us up from the airport. The car was a Navigator. There was no logo, or any sign of a company anywhere. It's like someone just decided to drive their personal car to pick us up. Once we're in the car they didn't know where the Hotel was. I had to pull out my phone and use my GPS to guide them to the Hotel. Of course they wanted me to pay for my return up front too. My cruise was for 5 days and they have a stipulation that requires you to cancel 5 days prior to the pickup date. I gave them a shot on the return as well. They wanted me to call them when I arrived at the port and went through customs even though I had an appointment. I followed their direction and told them to be there on time anyway as I had a flight to catch and time was of the essence. Of course when I arrived at the port, they weren't there. Deja Vu. I called them repeatedly and got a voice-mail. They don't have a switchboard. I waited another 45 minutes before I just jumped on another shuttle that was there waiting. Some 16 year old finally called me 30 minutes later saying that they were almost there. I didn't have the patience or time to wait for them. I paid for a service that I didn't even use. Don't use this company. If you need a shuttle use Go Shuttles from Fort Lauderdale. They were organized. They have a booth at the exit of the Airport (with vans pulling out every 10 minutes), and they are cheaper than South Florida Shuttles. They didn't even know who South Florida Shuttles were. On the way back from the port of Miami, there are Shuttles that will offer to take you wherever you want as well. The one that we took was $60. I gave the guy cash and never looked back. Again. Don't use South Florida Shuttles. I believe that they go by Sunshine Shuttles as well.

0
★☆☆☆☆

Do not use this company. I flew into Fort Lauderdale and needed to take a shuttle for me and my family to Miami to board a cruise. I scheduled the pickup a few days in advance. They were an hour late in picking us up from the airport. The car was a Navigator. There was no logo, or any sign of a company anywhere. It's like someone just decided to drive their personal car to pick us up. Once we're in the car they didn't know where the Hotel was. I had to pull out my phone and use my GPS to guide them to the Hotel. Of course they wanted me to pay for my return up front too. My cruise was for 5 days and they have a stipulation that requires you to cancel 5 days prior to the pickup date. I gave them a shot on the return as well. They wanted me to call them when I arrived at the port and went through customs even though I had an appointment. I followed their direction and told them to be there on time anyway as I had a flight to catch and time was of the essence. Of course when I arrived at the port, they weren't there. Deja Vu. I called them repeatedly and got a voice-mail. They don't have a switchboard. I waited another 45 minutes before I just jumped on another shuttle that was there waiting. Some 16 year old finally called me 30 minutes later saying that they were almost there. I didn't have the patience or time to wait for them. I paid for a service that I didn't even use. Don't use this company. If you need a shuttle use Go Shuttles from Fort Lauderdale. They were organized. They have a booth at the exit of the Airport (with vans pulling out every 10 minutes), and they are cheaper than South Florida Shuttles. They didn't even know who South Florida Shuttles were. On the way back from the port of Miami, there are Shuttles that will offer to take you wherever you want as well. The one that we took was $60. I gave the guy cash and never looked back. Again. Don't use South Florida Shuttles. I believe that they go by Sunshine Shuttles as well.

Pros: None. They are terrible

Cons: Unprofessional. Always late

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I hired this company after getting a low quote. I had to move a group of people from one party to another. They told me that I had to give them more money than agreed upon because it took too long to get my group into the limo. After loading everyone in the limo, and we were ready to go, they said we needed to give them another $100 to proceed to the next stop. I was trapped and I do not want this to happen to anyone else. Do not hire this company!!! The next day I called the company and they were rude as they ignored my concerns. Again, do NOT hire this company!

0
★☆☆☆☆

I hired this company after getting a low quote. I had to move a group of people from one party to another. They told me that I had to give them more money than agreed upon because it took too long to get my group into the limo. After loading everyone in the limo, and we were ready to go, they said we needed to give them another $100 to proceed to the next stop. I was trapped and I do not want this to happen to anyone else. Do not hire this company!!! The next day I called the company and they were rude as they ignored my concerns. Again, do NOT hire this company!

Pros: There are none

Cons: Rude drivers and office staff

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I booked a Hummer Limo from this company as a surprise for my daughters birthday. After confirming that morning I get a call 5 minutes prior to the expected arrival time that the limo is overheating!! I'm told by Matt ( horrible customer service) that he will TRY to resolve the problem. With 20 kids at my house waiting, my gut told me to start trying to find a backup. After 1 hour I finally get a call back from Matt telling me he's sorry but could not find another vehicle. Luckily a different company A2Z LImos who I called while waiting to hear back from Matt managed to get me a Limo within an hour and the party wasn't ruined. I would highly recommend A2Z Limos. DO NOT USE South Florida Transportation unless you want to go through the nightmare I went through.

0
★☆☆☆☆

I booked a Hummer Limo from this company as a surprise for my daughters birthday. After confirming that morning I get a call 5 minutes prior to the expected arrival time that the limo is overheating!! I'm told by Matt ( horrible customer service) that he will TRY to resolve the problem. With 20 kids at my house waiting, my gut told me to start trying to find a backup. After 1 hour I finally get a call back from Matt telling me he's sorry but could not find another vehicle. Luckily a different company A2Z LImos who I called while waiting to hear back from Matt managed to get me a Limo within an hour and the party wasn't ruined. I would highly recommend A2Z Limos. DO NOT USE South Florida Transportation unless you want to go through the nightmare I went through.

Pros: NONE

Cons: CUSTOMER SERVICE, NO-SHOW,

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I used South Florida transportation and they were late in picking us up and extremely rude. They took us to the Port of Miami. I had made return reservations with them, but after the pick up experience I canceled the return trip. On our way to the port I saw a van with So. Fl. Shuttle Services on the door so I called the number on the van and made arrangements for our return trip and the experience on our return trip was almost as good as the cruise itself. I must recommend So. Fl. Shuttle Services for transportation while in Soeth Florida. I'm not sure if I am allowed to do this but you can either a call them (954)662-5240 or go to their website at soflshuttleservices and make your trip a memorable one for all the right reasons.

0
★☆☆☆☆

I used South Florida transportation and they were late in picking us up and extremely rude. They took us to the Port of Miami. I had made return reservations with them, but after the pick up experience I canceled the return trip. On our way to the port I saw a van with So. Fl. Shuttle Services on the door so I called the number on the van and made arrangements for our return trip and the experience on our return trip was almost as good as the cruise itself. I must recommend So. Fl. Shuttle Services for transportation while in Soeth Florida. I'm not sure if I am allowed to do this but you can either a call them (954)662-5240 or go to their website at soflshuttleservices and make your trip a memorable one for all the right reasons.

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The BEST rate from Ft. Lauderdale Airport to the Port of Miami, The BEST drivers they are ON TIME
and will wait for you if your NOT. Would HIGHLY RECOMMEND SUN&MOON EXPRESS TRANSPORTATION

2
★★★★★

The BEST rate from Ft. Lauderdale Airport to the Port of Miami, The BEST drivers they are ON TIME
and will wait for you if your NOT. Would HIGHLY RECOMMEND SUN&MOON EXPRESS TRANSPORTATION

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First of all the people i dealt with were out of royal palm. I had the worst experience of my life. For my 21st birthday I ordered a limo and they were the cheapest out of everyone I went to so I guess I got what I paid for. The reservations were set for 8pm the limo showed up at 8:40 and then started pulling carpets out which should have been done earlier. So Dinner was set for 8:45 we didn't even get started until 9 almost. She also was cussing on the phone because she got lost coming out to my house. She got lost and made us an hour and a half late for dinner, which they had to give the tables away by then. When we got done with finding a new restaurant and eating it was 11:30 and she said she didn't think we should go back to west palm because the time and i looked at her and said I should have you until 2am because we didn't get started until 9pm and that's five hours.She turned down the wrong way into oncoming traffic, drank while we were in the club, sped while driving home, got stuck on my road so we unloaded as were my friend was in the process of getting out and the woman backed up. We then had to walk home from the end on my street which is about a 1/4 mile from house because she didn't give us a ride. It was about 55 degrees outside as well. I then tried to contact the company several times when I did get a hold of them I spoke with a very nice lady and a man named Matt who was not nice at all. He was very sarcastic and basically said that I wasn't telling the truth because he never had any complaints on the driver. He also made sure to tell me that I was trained to be a puppet at work, but thats not how they do things there. The entire time on the phone he just made fun of the situation by making comments like " why don't i double refund and come clean your house, would that make you happy, " and " How about I take her(the Driver) out back and you all can jump her". They also charged me an extra hour but I had five hours from 9pm-2am.

0
★☆☆☆☆

First of all the people i dealt with were out of royal palm. I had the worst experience of my life. For my 21st birthday I ordered a limo and they were the cheapest out of everyone I went to so I guess I got what I paid for. The reservations were set for 8pm the limo showed up at 8:40 and then started pulling carpets out which should have been done earlier. So Dinner was set for 8:45 we didn't even get started until 9 almost. She also was cussing on the phone because she got lost coming out to my house. She got lost and made us an hour and a half late for dinner, which they had to give the tables away by then. When we got done with finding a new restaurant and eating it was 11:30 and she said she didn't think we should go back to west palm because the time and i looked at her and said I should have you until 2am because we didn't get started until 9pm and that's five hours.She turned down the wrong way into oncoming traffic, drank while we were in the club, sped while driving home, got stuck on my road so we unloaded as were my friend was in the process of getting out and the woman backed up. We then had to walk home from the end on my street which is about a 1/4 mile from house because she didn't give us a ride. It was about 55 degrees outside as well. I then tried to contact the company several times when I did get a hold of them I spoke with a very nice lady and a man named Matt who was not nice at all. He was very sarcastic and basically said that I wasn't telling the truth because he never had any complaints on the driver. He also made sure to tell me that I was trained to be a puppet at work, but thats not how they do things there. The entire time on the phone he just made fun of the situation by making comments like " why don't i double refund and come clean your house, would that make you happy, " and " How about I take her(the Driver) out back and you all can jump her". They also charged me an extra hour but I had five hours from 9pm-2am.

Pros: nice limo

Cons: rude people, staff, and not on time!

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I spend a lot of time booking buses since I own a Transportation Mgmt company. I not only look for good quality but also good customer service when I call because this is an insight into how a company will respond in certain situations. The staff is rude, short and seem to be bothered by someone calling to give them business. If your very tolerant and do not annoy easily...then maybe this is the company for you.

0
★☆☆☆☆

I spend a lot of time booking buses since I own a Transportation Mgmt company. I not only look for good quality but also good customer service when I call because this is an insight into how a company will respond in certain situations. The staff is rude, short and seem to be bothered by someone calling to give them business. If your very tolerant and do not annoy easily...then maybe this is the company for you.

 

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