Sears

★☆☆☆☆
Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, and electronics. With the latest in mens, womens and kids fashion and beauty products, the whole family will look great. Sign up to be a ShopYourWay Member to earn points and save more on everything you love.
  • 27001 Us 19 N

    Clearwater, FL 33761

    Map & Directions
  • 727-791-5255

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I took my car into sears automotive at 8:15 am. I was told they would call me in half an hour to tell me what was wrong. I came back one and half hours later and found my call up on a mount and when I saw the clerk I checked in with he apologized and said he forgot to call me. I immediately authorized the job and was told it would be done within the hour. I came back an hour and half later and found they hadn?t started; it was still up on a lift. I came back an hour after that and they said it would be done soon, I saw they had started working on it. When I went it in there I requested 3 services, a tire alignment/rotation, the correction of a vibration, and an oil change. It took them over 4 hours and they only corrected the vibration. I called and asked to speak with the manager when I got home. I was told he was out of the office and would call me back. He never did. I?m an optimist, but this was a really negative experience! Just terrible.

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★☆☆☆☆

I took my car into sears automotive at 8:15 am. I was told they would call me in half an hour to tell me what was wrong. I came back one and half hours later and found my call up on a mount and when I saw the clerk I checked in with he apologized and said he forgot to call me. I immediately authorized the job and was told it would be done within the hour. I came back an hour and half later and found they hadn?t started; it was still up on a lift. I came back an hour after that and they said it would be done soon, I saw they had started working on it. When I went it in there I requested 3 services, a tire alignment/rotation, the correction of a vibration, and an oil change. It took them over 4 hours and they only corrected the vibration. I called and asked to speak with the manager when I got home. I was told he was out of the office and would call me back. He never did. I?m an optimist, but this was a really negative experience! Just terrible.

 

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