Western Nissan Volvo

★★☆☆☆

About Western Nissan Volvo

Categories
  • New Car Dealers
Details
  • Nissan
  • Volvo

Automotive

Automotive
More choices in Davie:
Resultset_next

Palmetto 57 Nissan

16725 NW 57th Ave Miami, FL

Resultset_next

Land Rover North Dade

Highway 441 & Nw 192nd St Miami, AZ

2.0 2
Hi! Sign in to let us know how Western Nissan Volvo was?
Write a Review
.

I received free diagnosis from Danny's great bear auto center. They informed is that the camshaft position sensor was faulty and very kindly let us know that Nissan issued a recall on that part for the 2003 Nissan murano. We go to Weston Nissan for service on the recall. Their first line managers said that the recall on the camshaft does not apply to my VIN. I went home to research this. Prominently displayed on their website is a recall for the camshaft position sensor. Apparently 630,000 2003 Nissan muranos were effected by this, but mine wasn't one of them. It also says that this defect can result in a crash. I call their consumer affairs department. They wouldn't even allow me to speak with a regional specialist until I allow Weston Nissan to run their own diagnosis because they insist that the diagnosis I received from great bears was not a diagnosis that they can go by, and they say that before we can move forward on the recall issue, I must first have Nissan run their own diagnosis. I'm put between a rock an a hard place because only Nissan can program this part. So, like an idiot I allow them to run their diagnosis under the pretense that I won't need to pay for it as long as I pay for the service needed or it is determined that I am covered under the recall. I receive a call from their regional specialist who informs me that I'll need to pay for everything: the diagnosis, the part, and the service, despite the fact that i showed them a perfectly fine diagnosis that they refused to go by, and despite the fact that I had a recall on the part. These people don't smile when you enter their facility unless it looks like you're going to buy a car. They have no sense of customer service. Zero ethic. No pride. No integrity. If there's a recall on a part and you come to Weston Nissan, prepare yourself. You might end up paying for it.

1
★☆☆☆☆

I received free diagnosis from Danny's great bear auto center. They informed is that the camshaft position sensor was faulty and very kindly let us know that Nissan issued a recall on that part for the 2003 Nissan murano. We go to Weston Nissan for service on the recall. Their first line managers said that the recall on the camshaft does not apply to my VIN. I went home to research this. Prominently displayed on their website is a recall for the camshaft position sensor. Apparently 630,000 2003 Nissan muranos were effected by this, but mine wasn't one of them. It also says that this defect can result in a crash. I call their consumer affairs department. They wouldn't even allow me to speak with a regional specialist until I allow Weston Nissan to run their own diagnosis because they insist that the diagnosis I received from great bears was not a diagnosis that they can go by, and they say that before we can move forward on the recall issue, I must first have Nissan run their own diagnosis. I'm put between a rock an a hard place because only Nissan can program this part. So, like an idiot I allow them to run their diagnosis under the pretense that I won't need to pay for it as long as I pay for the service needed or it is determined that I am covered under the recall. I receive a call from their regional specialist who informs me that I'll need to pay for everything: the diagnosis, the part, and the service, despite the fact that i showed them a perfectly fine diagnosis that they refused to go by, and despite the fact that I had a recall on the part. These people don't smile when you enter their facility unless it looks like you're going to buy a car. They have no sense of customer service. Zero ethic. No pride. No integrity. If there's a recall on a part and you come to Weston Nissan, prepare yourself. You might end up paying for it.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The people at the Nissan dealer are very helpful. I was there about a year ago and they didnt hound me and got me the keys to every car I was looking at.

3
★★★☆☆

The people at the Nissan dealer are very helpful. I was there about a year ago and they didnt hound me and got me the keys to every car I was looking at.

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Western Nissan Volvo, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review