Jack's Steak House

★★★☆☆
  • 4868 New Broad Street

    Orlando, FL 32814

    Map & Directions
  • 407-392-4669

Food

Food
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7700 W Sand Lake Rd Orlando, FL

2.6667 3
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I truly believe our waitress (dark red hair) was medicated. A simple request for 12yr scotch turned out to be so confusing to her.... we're told they don't have it, which prompts my husband to get up and go query the bartender who

3
★★★★★

I truly believe our waitress (dark red hair) was medicated. A simple request for 12yr scotch turned out to be so confusing to her.... we're told they don't have it, which prompts my husband to get up and go query the bartender who

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Went for their "Sunday Brunch" ($20 a person) and had the worst service and experience. It is a nice restaurant and you expect nice service for the price you are paying. How was wrong I? The waitress treated us like we were incompetent when we questioned the menu, and after we ordered it took 15 minutes to get drinks when there were only 2 other tables in the entire restaurant!! Once we were done eating, my friend still had her plate and I was trying some of her entree when the waitress rudely accused us of "sharing food" and told us she would have to charge us an additional $20. Not only that, but she sent the manager over near our table to 'supervise' us to make sure we were not sharing. I felt like we were criminals being watched over like we did something wrong. I would never go here again, and STRONGLY don't reccommend this place to anyone else. IT RUINED MY BIRTHDAY BRUNCH.

0
★☆☆☆☆

Went for their "Sunday Brunch" ($20 a person) and had the worst service and experience. It is a nice restaurant and you expect nice service for the price you are paying. How was wrong I? The waitress treated us like we were incompetent when we questioned the menu, and after we ordered it took 15 minutes to get drinks when there were only 2 other tables in the entire restaurant!! Once we were done eating, my friend still had her plate and I was trying some of her entree when the waitress rudely accused us of "sharing food" and told us she would have to charge us an additional $20. Not only that, but she sent the manager over near our table to 'supervise' us to make sure we were not sharing. I felt like we were criminals being watched over like we did something wrong. I would never go here again, and STRONGLY don't reccommend this place to anyone else. IT RUINED MY BIRTHDAY BRUNCH.

Pros: Nice area, nice decor

Cons: horrible service, food not up to par with price

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The only enjoyable part of the night besides the wine was leaving. The food was overcooked, bland and overpriced. I have had better steak at Golden Corral. Service was slow and gave incorrect information about the food. A few days later, I come to find I had been charged an extra $100 on top of the original bill. I went back to Baldwin and personally spoke with the owner and manager who were both told me I was wrong. I spent over an hour in the restaurant and finally left with more than I signed for on my card. I did not receive any compensation for the inconvenience and my time.

0
★☆☆☆☆

The only enjoyable part of the night besides the wine was leaving. The food was overcooked, bland and overpriced. I have had better steak at Golden Corral. Service was slow and gave incorrect information about the food. A few days later, I come to find I had been charged an extra $100 on top of the original bill. I went back to Baldwin and personally spoke with the owner and manager who were both told me I was wrong. I spent over an hour in the restaurant and finally left with more than I signed for on my card. I did not receive any compensation for the inconvenience and my time.

Pros: Always Empty

Cons: Service, Management, Ownership

 

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