Victor Pianos & Organs Inc

★☆☆☆☆
  • 310 NW 54th St 1

    Miami, FL 33127

    Map & Directions
  • 754-205-3703

About Victor Pianos & Organs Inc

Hours
Sun 12:30pm-5pm, Mon-Sat 10am-5pm

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since 2004 have had piano there for sale,a piano which was purchased new from victor.at the time louis arranged the deal i was led to believe that this was a simple transaction handled by experts in their field.since then i have had so many stories it defies credibilityimerely want to be paid the money he told me i would receive at the time he sent the truck to pick up the piano.

1
★☆☆☆☆

since 2004 have had piano there for sale,a piano which was purchased new from victor.at the time louis arranged the deal i was led to believe that this was a simple transaction handled by experts in their field.since then i have had so many stories it defies credibilityimerely want to be paid the money he told me i would receive at the time he sent the truck to pick up the piano.

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Total scumbags! Paid them to move our upright piano. They dropped the piano at the pickup location which was my in-laws house. Three family members saw them drop the piano face down on the driveway. They load the piano.

I was called instantly when the piano was dropped. They arrive at my home to deliver the piano like nothing happened. The entire front of the piano was destroyed. When we asked about them dropping it they said they didn't drop it and the gouges and scratches on the black laquor finish was from dogs. There are no dogs in the house and I saw the piano the previous day.

I refuse delivery and demand to speak to a manager. Upon speaking to the manager I was told to come pick up my piano that they were not responsible and that we will be sued for injury to the mover. Huh? I thought dogs damaged the piano.

My wife calls to complain and arrange repair and was called a b***h and hung up on multiple times! We ended up paying a new mover to pick the piano up and repair it at our expense. And the piano was actually purchased from Victor years prior. Great way to treat customers. Total scumbags! Stay Away!

1
★☆☆☆☆

Total scumbags! Paid them to move our upright piano. They dropped the piano at the pickup location which was my in-laws house. Three family members saw them drop the piano face down on the driveway. They load the piano.

I was called instantly when the piano was dropped. They arrive at my home to deliver the piano like nothing happened. The entire front of the piano was destroyed. When we asked about them dropping it they said they didn't drop it and the gouges and scratches on the black laquor finish was from dogs. There are no dogs in the house and I saw the piano the previous day.

I refuse delivery and demand to speak to a manager. Upon speaking to the manager I was told to come pick up my piano that they were not responsible and that we will be sued for injury to the mover. Huh? I thought dogs damaged the piano.

My wife calls to complain and arrange repair and was called a b***h and hung up on multiple times! We ended up paying a new mover to pick the piano up and repair it at our expense. And the piano was actually purchased from Victor years prior. Great way to treat customers. Total scumbags! Stay Away!

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