Tim Shaw Insurance Acentria

★★★★★
  • 4091 Colonial Blvd 100

    Fort Myers, FL 33966

    Map & Directions
  • 239-939-1010

About Tim Shaw Insurance Acentria

Hours
Monday - Friday 8:30 to 5:00

Insurance

Insurance
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5 11
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World class service. Was referred last year to Tim Shaw Insurance by a neighbor who complimented their staff and service. This year they were able to save me an additional $542 on my home insurance by moving to a different company. Very quick response time. I would recommend Billie Jo and TSIA to anyone who wnats to know more than just the cost. JM

5
★★★★★

World class service. Was referred last year to Tim Shaw Insurance by a neighbor who complimented their staff and service. This year they were able to save me an additional $542 on my home insurance by moving to a different company. Very quick response time. I would recommend Billie Jo and TSIA to anyone who wnats to know more than just the cost. JM

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Great folks to deal with both personalities and insurance knowledge. If you want to know more about what is and isn't covered than just a price, this is the pace to go.. They have been in biz forever. Can highly recommend.. JM

3
★★★★★

Great folks to deal with both personalities and insurance knowledge. If you want to know more about what is and isn't covered than just a price, this is the pace to go.. They have been in biz forever. Can highly recommend.. JM

Pros: Staff was the friendliest.. Love that Missy

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I am a former client and this agency is poor in just about every area. I'm not sure how they have any clients in small city like Ft Myers. I experienced the following:

-Very slow or non-existent communication. Most of my voice mails and emails were either never returned/replied or took more than several days to get a response.

-Very slow quote TA on existing policies. After finding out my insurance premium had doubled with a provider the agency was writing business through, I was told it would take at least 4 days to get a quote from a any other company they represented. I received quotes from multiple companies outside the agency within minutes and was issued a policy at the quoted rate (over 50% less than what I was paying).

-Poor customer service. When an independent insurance agency is aware that a certain provider has jacked their rates through the roof, they should contact existing policy holders upon renewal with quotes from other companies.

1
★☆☆☆☆

I am a former client and this agency is poor in just about every area. I'm not sure how they have any clients in small city like Ft Myers. I experienced the following:

-Very slow or non-existent communication. Most of my voice mails and emails were either never returned/replied or took more than several days to get a response.

-Very slow quote TA on existing policies. After finding out my insurance premium had doubled with a provider the agency was writing business through, I was told it would take at least 4 days to get a quote from a any other company they represented. I received quotes from multiple companies outside the agency within minutes and was issued a policy at the quoted rate (over 50% less than what I was paying).

-Poor customer service. When an independent insurance agency is aware that a certain provider has jacked their rates through the roof, they should contact existing policy holders upon renewal with quotes from other companies.

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Business Response:

Hard to respond to someone that doesn't exist to our company. I have never spoken to ERGOZ and have no knowledge of this accusation. None of my employees do either. We cannot identify him or her. We take our customer service very seriously, and its a shame that anyone can just post this stuff w/o it being verified first. Tim Shaw.
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Poor experience. I am a former client and this agency is poor in just about every area. I'm not sure how they have any clients in small city like Ft Myers. I experienced the following: \r
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-Very slow or non-existent communication.

3
★★★★★

\r
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Poor experience. I am a former client and this agency is poor in just about every area. I'm not sure how they have any clients in small city like Ft Myers. I experienced the following: \r
\r
-Very slow or non-existent communication.

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Since I've been a client, Tim Shaw Insurance has been helpful. Him and the other agents do a great job answering any questions and giving me advice. They keep me informed and updated on my policies all the time, which I appreciate.I couldn't be happier the way everything is going and I look forward to many more years with them. -S.C.

5
★★★★★

Since I've been a client, Tim Shaw Insurance has been helpful. Him and the other agents do a great job answering any questions and giving me advice. They keep me informed and updated on my policies all the time, which I appreciate.I couldn't be happier the way everything is going and I look forward to many more years with them. -S.C.

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I've had a really good experience with this insurance agency for about a year. One thing I really like about them is their customer service. I like that when I call with a question they are easy to get a hold of, they are helpful and that

3
★★★★★

I've had a really good experience with this insurance agency for about a year. One thing I really like about them is their customer service. I like that when I call with a question they are easy to get a hold of, they are helpful and that

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I've only been with Tim Shaw Insurance for 6 months but its been a positive experience so far. They provide me with car insurance. They are very responsive to any problems, questions or concerns that I may have. They are just overall

3
★★★★★

I've only been with Tim Shaw Insurance for 6 months but its been a positive experience so far. They provide me with car insurance. They are very responsive to any problems, questions or concerns that I may have. They are just overall

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I am relatively new to the area but Tim Shaw Insurance Group has been beyond helpful and welcoming. They have emailed us several times touching base with us and they even invited us to participate in events. They are very easy to work with. They are really personable and are a great company to do business with on all levels. -Melissa M.

5
★★★★★

I am relatively new to the area but Tim Shaw Insurance Group has been beyond helpful and welcoming. They have emailed us several times touching base with us and they even invited us to participate in events. They are very easy to work with. They are really personable and are a great company to do business with on all levels. -Melissa M.

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We have just purchased a new policy from Tim Shaw Insurance Group Inc. We shopped around and really did our homework and they offered the very best price. We have heard really good things about their service as well and I am beginning to

3
★★★★★

We have just purchased a new policy from Tim Shaw Insurance Group Inc. We shopped around and really did our homework and they offered the very best price. We have heard really good things about their service as well and I am beginning to

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"An outstanding company can be measured by the quality of customer service they provide. Tim Shaw Insurance Company must be quite the amazing company.

I am a ??repeat? customer. My wife Marie and I have homeowner??s insurance through you company on a home we are selling. I am also purchasing a policy through Tim Shaw on the home we are purchasing.

I can??t give enough accolades to Karen DiVico and Sandy Salazar. They are prompt, reliable, courteous and were well prepared to answer any questions I had. I will continue to have a working relationship with your company due to the competitive product provided and the outstanding employees providing assistance.

Tim Shaw Insurance Company and these particular employees are to be commended for the way you have made this portion of my home buying experience easier."

Sincerely,
W. Joseph

5
★★★★★

"An outstanding company can be measured by the quality of customer service they provide. Tim Shaw Insurance Company must be quite the amazing company.

I am a ??repeat? customer. My wife Marie and I have homeowner??s insurance through you company on a home we are selling. I am also purchasing a policy through Tim Shaw on the home we are purchasing.

I can??t give enough accolades to Karen DiVico and Sandy Salazar. They are prompt, reliable, courteous and were well prepared to answer any questions I had. I will continue to have a working relationship with your company due to the competitive product provided and the outstanding employees providing assistance.

Tim Shaw Insurance Company and these particular employees are to be commended for the way you have made this portion of my home buying experience easier."

Sincerely,
W. Joseph

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.

This staff and their office was like walking into your best friends home. They were courteous, friendly, upbeat but very professional. They showed me several ways to save on my insurance including my cars and umbrella.. i would never go anywhere else.

Robert S

2
★★★★★

This staff and their office was like walking into your best friends home. They were courteous, friendly, upbeat but very professional. They showed me several ways to save on my insurance including my cars and umbrella.. i would never go anywhere else.

Robert S

Pros: Staff was the friendliest.. Love that Missy

Cons: None

Message from Tim Shaw Insurance Acentria

Our goal is to develop a relationship with our clients and become their famil'y risk manager. A lifelong accumulation of assets can disapear overnight from one mistake if great care isn't taken beforehand to protect them. That is where we come in. Our staff has an accumulted over 200 years of experience. Our agents are all licensed and several have CIC (Certified Insurance Counselor) designations. We believe in continuing education and Tim Shaw Insurance pays for the cost of each of our licensed employees annual CE.

More about Tim Shaw Insurance Acentria

Best rates for over 36 years. Our professionals know how to get even the trickiest of discounts to keep your prices low.

 

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